Information Highway News
Welcome to Trimac’s Information Highway News Update
Information Highway is your look into the world of Trimac. Get news straight from our senior leaders, including department updates and stories from across the business.
Information Highway News – Dec. 3
Meet our Drivers of the Week from Nov. 25, 2024
The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
Company Driver Charles Stanaland
The Houston Service Center’s Driver of the Week is Charles Stanaland. One of our valued customers shared their appreciation for Charles’s patience and exceptional support while transporting sulphuric acid. The day started with the first load at 9:30 a.m., followed by a second load at 2:30 p.m. The final load was at 7 p.m., and despite the long day, he stayed patient and ready to help.
Company Driver Jacques Laramee
The Toronto Service Centre’s Driver of the Week is Jacques Laramee. A
dedicated member of Branch 46 for nearly four years, Jacques embodies the qualities every terminal seeks in a driver. He is punctual, prioritizes safety, follows procedures diligently and is always willing to lend a hand.
Owner Operator Manwinder Sidhu
The Edmonton Service Centre’s Driver of the Week is Manwinder Sidhu.
Manwinder has been a valuable member of the Branch 96 team since May 2024. In his short time with Trimac, he has demonstrated exceptional dedication and skill, quickly establishing himself as an exemplary asset to the Trimac family. Manwinder volunteered to travel to Kamloops, B.C., where he supported the driving team and helped establish Trimac’s presence in a new business sector. During his time in Kamloops, Manwinder embodied Trimac’s core values by fostering teamwork, prioritizing safety and delivering exceptional customer service.
Trimac and MEDATech pilot project nears completion
Since the MEDATech zero-emission Class 8 transport truck pilot project kicked off back in 2023, Trimac and partners MEDATech and Teck Resources Ltd. have achieved remarkable environmental milestones, with the potential to avoid approximately 170 tonnes of CO₂ emissions annually compared to diesel counterparts. These findings highlight the environmental benefits of transitioning to battery-electric vehicles in heavy-duty applications. This transition to a battery-electric vehicle also has the potential to eliminate around 62,000 litres of diesel fuel per year, resulting in substantial fuel savings.
“Trimac’s pioneering pilot project with MEDATech and Teck Resources Ltd. has demonstrated potential for significant environmental and economic benefits, achieving substantial CO₂ emission reductions and fuel savings, while showcasing the operational viability of battery-electric heavy-duty trucks,” said Abraham Masri, Manager of Energy Transition and Sustainability at Trimac. “While the technology shows promise in reducing CO₂ emissions and fuel consumption, real-world testing has highlighted both its potential and the challenges that remain. This pilot project has provided invaluable insights that will guide future advancements in sustainable heavy-duty transportation.”
Background on the project
In late 2022, Trimac engaged MEDATech and Teck Resources Ltd. to develop and pilot a fully electric, zero-emission Class 8 transport truck capable of hauling copper concentrate between Teck’s Highland Valley Copper operations in south-central British Columbia and a rail loading facility in Ashcroft, B.C. The project represented the world’s first use of a battery-electric truck for hauling copper concentrate and marked a significant milestone in the transition to sustainable heavy-duty transportation.
The collaboration resulted in a custom-built tractor unit on a Western Star 4900EX chassis, equipped with two DANA TM4 SUMO HP electric motors, providing 1,448 horsepower and 3,915 lb-ft of peak torque—double that of a comparable diesel engine.
Testing commenced in February 2023, with the truck completing an average of 3.4 load cycles during daily 12-hour shifts, with the potential for a fourth cycle depending on conditions. Charging the vehicle currently takes 2 to 2.5 hours, facilitated by onboard chargers with a combined capacity of 150 kilowatts.
Operational performance
Despite slightly lower average load cycles compared to diesel trucks (3.4 vs. 4.4), the truck demonstrated strong performance and favourable feedback, with drivers mentioning its quiet operation, powerful torque response and reduced gear-shifting requirements as key benefits. While drivers were initially resistant to the electric truck, they have since warmed up to it and now enjoy operating it.
“The steep hill in Ashcroft provides an ideal testing ground, allowing the electric truck to recharge and maximize its efficiency,” said Taylor Caldwell, Assistant Area Manager. “This route is perfect for evaluating the truck’s capabilities.”
Although we faced some initial setbacks with the charging system, these issues have been resolved.
“The electric truck has since proven to be the most reliable unit at our branch,” added Caldwell. “As we approach the winter months, it will be fascinating to see how it performs compared to our other vehicles. It’s thrilling to be involved in a project that not only benefits the environment but also demonstrates the viability of electric trucks within the trucking industry.”
Economic and developmental gains
The pilot project demonstrated the economic viability of electric heavy-duty vehicles, with lower fuel consumption and reduced maintenance significantly decreasing operational costs. Throughout 2023, MEDATech implemented system upgrades to enhance safety, optimize charging efficiency and improve driver experiences.
Next steps
As the pilot project nears its official completion on Dec. 31, 2024, Trimac and its partners are conducting further tests under winter driving conditions to assess battery performance, cab heater functionality and operator safety. Following the pilot phase, the project’s outcomes will be evaluated to determine the feasibility of full-scale implementation.
Feldspar Trucking hosts Big Rig Christmas parade, continuing community commitment
Feldspar Trucking spread holiday cheer with its Big Rig Christmas truck show and parade, featuring 22 trucks in the local community on November 30. The event showcased three trucks driven by Feldspar employees Brian White, Mitch Woodard and Jamie Lowe, and included treat bags for children, thanks to Jamie Lowe’s wife, who gathered supplies for the event.
This first annual holiday celebration organized by the Feldspar team highlights Feldspar Trucking’s ongoing commitment to the community, even after the devastation of Hurricane Helene, and reinforces the shared values of safety, service and resilience that both Feldspar and Trimac uphold.
Promoting French culture and language: Trimac’s commitment to inclusivity and learning
In a globalized world where diversity is celebrated, linguistic inclusivity fosters a sense of belonging and equity in the workplace. Recognizing this, Trimac wants to ensure that French remains pervasive within its operations, particularly in Quebec where language holds significant cultural and legal importance.
While Trimac is working diligently to ensure French-speaking employees have access to the same resources as English-speaking employees, we have also enabled the choice selection for employees to modify their language settings where possible.
Trimac is committed to promoting the culture and awareness of the French language, recognizing its importance within Quebec society and beyond. Whether you are just starting out or looking to polish your skills, here are some resources and opportunities you can explore for free:
Mauril: Test your listening comprehension skills with audio and video content from CBC and Radio-Canada. Progress at your own pace and step out of your comfort zone with interactive language challenges. Mauril will help you feel more confident using French in any context.
Francolab: A free educational platform from TV5 and Unis TV aimed at French teachers and learners. It offers a variety of authentic short videos with accompanying educational resources that are easy to use. With viewing features that help with oral comprehension, Francolab is a fantastic tool for improving your French.
TV5 Monde: An interactive website for learning French from videos, programs and news reports. Choose from more than 2,000 online exercises and improve your oral comprehension in French, from beginner to advanced level.
Vitrine linguistique (in French only): This platform provides an overview of the language tools and services offered by the Office Québécois de la langue française. You will find a section listing resources for people learning French that contains sections such as vocabulary associated with different professions.
Bibliothèque et archives nationales du Québec (BAnQ): Learn more about Québec, its culture and heritage through documents, books and so much more from the National Library.
By highlighting these resources, Trimac aims to foster bilingualism and embrace the linguistic and cultural richness of Québec society. No matter where you are in your language learning journey, there is a solution to help you succeed.
Information Highway News – Nov. 26
Meet our Drivers of the Week from Nov. 18, 2024
The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
The Houston Service Center’s Driver of the Week is Company Driver Railyn Rodriguez. Railyn has been our one of our dedicated driver serving one of our priority customers. When we first started delivering to this customer, we faced many service challenges. We couldn’t determine the main cause until Railyn took over as the dedicated driver. Since then, the lane has been running exceptionally well without any issues.
The Toronto Service Centre’s Driver of the Week is Independent Contractor Amarjit Tambarh. Amarjit has been an Independent Contractor with Trimac’s Bronte, Ont., branch for over 20 years. He has consistently shown strong leadership by training new drivers and providing ongoing support to all drivers and dispatch. Recently, Amarjit avoided two near collisions caused by third-party vehicles racing to get ahead and weaving through traffic. With experience driving through congested areas of the GTA (Greater Toronto Area), Amarjit continually uses LLLC practices to anticipate the actions of others around him. Amarjit leads by example and fully embraces our safety culture.
The Edmonton Service Centre’s Driver of the Week is Company Driver Yiu (Alex) Leung. Alex has been one of the most dedicated and professional drivers. As a Dry Bulk driver from Branch 6, he is always ready to help out with new, difficult or even challenging tasks. The team can always rely on Alex to get the job done safely and correctly. After 18 years of dedicated service with Trimac, Alex officially retired Nov. 22, 2024. Alex is a quiet man with a heart of gold, often looking awkward when we thank him or praise him for his latest big favour. He will be greatly missed by our team, and we wish him and his family all the best in the next phase of his life.
Chat with Matt – Featuring Brayden Newland
In this Chat with Matt episode, Matt speaks with Brayden Newland, CFO of AIP Logistics. Trimac acquired AIP in April 2023, introducing more opportunities to collaborate. Brayden shares his growth journey, learning all aspects of AIP’s operations under the previous owner’s mentorship. He highlights AIP’s integrated structure and strategic Ohio location, ideal for customers seeking storage, distribution or rail services. Hear Brayden’s perspective on Trimac’s supportive transition efforts, strengthening customer relationships under the AIP-Trimac umbrella.
Remembering legacy driver Robin Felker
It’s with heavy hearts to announce the passing of retired Company Driver Robin Felker, who spent over 51 years driving with Trimac.
Robin was born on Aug. 10, 1948, in Williams Lake, B.C. He spent his youth attending private school at Qualicum College and summers at home on the Lazy R Cattle Ranch in La Hache, B.C. He attended high school in 100 Mile House before moving to Kelowna at the age of 18 where he started driving a gravel truck. Robin married Jody in 1970, moving to Clearwater shortly after.
In August 1970, Robin joined the Trimac family, working out of the Kamloops, B.C. branch. Robin eventually made the shift to owning his own truck as an Independent Contractor and moving his family to Nanaimo, B.C. in 1986.
Over the years, Robin hauled a variety of products, starting with asphalt in Kamloops and eventually transporting chemicals for pulp mills. He often spoke of his love for driving on Vancouver Island, calling it “one of the most beautiful parts of the world,” though he fondly recalled hauling gasoline as his favourite. Robin’s dedication and achievements were celebrated in many ways, including a visit from Terminal Manager Paul England to celebrate his remarkable 50-year anniversary with Trimac. Robin was presented with a custom-built scale model of his beloved 2001 Western Star truck in Trimac colours. This thoughtful gift, created by Loader Glynn Johnson, reflected the respect and admiration Robin earned throughout his career and the deep bonds he formed within the Trimac family.
After many dedicated years of driving, Robin retired in 2022. Robin’s remarkable 51-year career with Trimac was built on a foundation of family support and dedication to his craft. His wife, Jody, stood by him every step of the way, often going above and beyond to ensure his success.
On Nov. 15, 2024, Robin passed away at home after a brief illness. He is survived by his wife Jody, children Jason (Amanda) and April (Tom), sister Joyce Felker (Les), brother Joey Kozakevich, and sister-in-law Joan Felker. He is also survived by brothers-in-law Mark (Gerri) and Clark Johnston, sisters-in-law Wendy Carlson (Dan) and Laureen Johnston, as well as many cousins, nephews and nieces from the Felker, Singlehurst and Johnston families.
Robin embodied the true spirit of a professional, old-school trucker and was a valued mentor to many at Trimac and within the industry. Many who knew him will remember him as an inspiration and a shining example of what it means to live with integrity and heart. He will be deeply missed by the countless drivers whose lives he touched throughout his incredible career.
Trimac’s holiday decorating contest returns with twist
Get ready to deck the halls—Trimac’s holiday decorating contest is back! After last year’s incredible success and growing interest across the organization, we’re excited to host this festive event once again, officially making this an annual event!
This year, terminals will join service centres in spreading holiday cheer! To keep things fair, there are two categories, one for service centres and one for terminals, ultimately crowning two winners.
Decorating can begin now, with the deadline to submit photos or videos set for Dec. 13, 2024. Your team must submit photos (or a video) of your decorating masterpiece to journey@trimac.com by the end of the day to be eligible.
On December 16, all submissions will be posted on Trinet for the rest of the Trimac family to cast their votes for the most festive winners! The winning centre and terminal will be awarded their very own trophy—new this year—and the ultimate bragging rights!
How to participate
Teams can transform their workspaces into festive displays while keeping safety and teamwork in mind. Once your decorations are complete, submit your photos or videos by December 13 to journey@trimac.com to participate in the competition. The following week, everyone across Trimac will vote for their favourite submissions based on the following criteria:
– Creativity: Visual impact, space utilization and types of materials used
– Originality: Thinking outside of the box
– Theme: Cohesive decorations
– Safety: Decorations are placed neatly and free of hazards
All submissions will be posted on December 16. Voters have till the end of the day of December 17 to vote for a centre and terminal. Winners will be announced on Friday, Dec. 20.
Guidelines to keep in mind
While we encourage creativity, it’s important to follow these guidelines to ensure a collaborative and respectful environment:
– Decorations must be easily removable and non-damaging.
– Do not block or impede entrances.
– Decorations should not interfere with daily job requirements or disturb others at work.
– Ensure all decorations adhere to fire safety rules.
– Use extension cords and lighting with caution.
Note: As this is a voluntary contest to get into the festive spirit, a budget will not be allocated to this initiative. We challenge teams to get creative with existing materials and resources available to them to participate.
This is your chance to show off your team spirit, creativity and holiday cheer while connecting with colleagues across Trimac. We can’t wait to see the incredible displays you come up with. Let’s make this holiday season a memorable one!
Information Highway News – Nov. 19
Meet our Drivers of the Week from Nov. 11, 2024
The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
The Houston Service Center’s Driver of the Week is Luis Ramirez.
Luis has been a Company Driver with Trimac for three years and consistently prioritizes safety in everything he does. As the lead trainer, he ensures clear communication by informing dispatch of any updates from customers. His reliability and commitment to excellence help ensure on-time deliveries and operational efficiency.
The Toronto Service Centre’s Driver of the Week is David Anderson.
Dave has been a Company Driver for Trimac’s cement division based out of Dundas, Ont., for over 29 years. Dave’s professionalism is evident every day in his thorough pre-trip and post-trip inspections. With extensive knowledge of the cement industry and its equipment, Dave is a go-to team member for tackling new challenges. He’s a trusted mentor for new hires and a valuable asset to the branch.
The Edmonton Service Centre’s Driver of the Week is Dan Hingley.
Dan is a Company Driver based out of Dawson Creek, B.C., and has been with the company for three years. Despite the challenges of seasonal work, Dan consistently stands out for his willingness to take on any project. Recently, he successfully transported three sets of trailers from B.C.’s lower mainland to Edmonton, Alta., navigating mountainous terrain and challenging weather. Whether he’s moving equipment or delivering propane to Yukon, Dan ensures customers are well taken care of.
2024 United Way campaign raises over $80,000 for communities across North America
The 2024 United Way campaign wrapped up last month after a week of exciting activities to help raise funds for communities across Canada and the U.S.
This year, our Canadian and U.S. teams raised more than $80,000 CAD, which included donations from Trimac drivers and support staff, the McCaig family, vendors and customers, all in the name of helping people in our communities. Out of the $80,000, more than $26,600 CAD were donated through our Trimac for Good online giving platform along with more than $8,700 CAD raised through in-person events at our Calgary, Edmonton, Houston, Mississauga, Anjou and Saint Hyacinthe branches.
Thank you to everyone for your generous contributions and the tireless volunteers who made the campaign a success! With the dedication of our volunteer United Way committee, our branches hosted a variety of activities, including impact speaker sessions, raffles, bake sales, tournaments and guessing games, all aimed at reaching the committee’s fundraising goal.
With the help of generous donations, United Way provides a safety net to help people meet their immediate basic needs. Support ensures that people in the communities we operate have opportunities to thrive and achieve long-term financial stability.
Trimac’s commitment to women’s careers in trucking highlighted at WIT’s Accelerate! Conference
Trimac participated in the Women In Trucking Association’s (WIT) 2024 Accelerate! Conference & Expo held from November 10 to 13 in Dallas, Texas. Trimac was one of 134 transportation industry companies to be recognized, which covers companies in the freight technology to equipment to carrier spaces.
The annual list recognizes companies that prioritize gender diversity, professional development, flexible work conditions and career advancement opportunities for women.
“Companies named to this prestigious list must demonstrate corporate attributes that are essential to any successful enterprise committed to gender diversity as part of their corporate strategy,” said Brian Everett, publisher of Redefining the Road. “Qualifying … involves two-steps. First, nominations by companies are carefully reviewed to ensure they meet a minimum threshold of qualifications. Then the final ballot of companies is voted on by individuals in the industry. This is the seventh year of this prestigious recognition program, and it garnered a record number of more than 31,000 votes to identify and validate the final companies named to the list.”
The event also celebrated the 2024 Top Women to Watch in Transportation, which was announced by Redefining the Road, WIT’s official magazine. Trimac’s Director of Culture & Communication, Leah Miller, was honoured to receive the accolade this year.
The conference featured educational sessions featuring industry thought leaders and subject matter experts on transportation, supply chain and gender issues. Trimac thanks its employees for their contributions in building an environment where everyone can succeed and is committed to empowering women in the trucking sector and is committed to fostering a workplace that supports and nurtures women’s careers in the trucking industry.
Information Highway News – Nov. 13
Meet our Drivers of the Week from Nov. 4, 2024
The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
The Houston Service Center’s Driver of the Week is Zeke Ezekiel.
Zeke has been with Trimac for more than 10 years and has worked with many of our chemical dispatchers in the area at one time or another. Recently, the Memphis, Tenn. branch experienced a driver shortage, creating a need for additional support to ensure on-time deliveries. Zeke stepped up and drove from Chattanooga to Memphis to help with coverage and fulfill customer commitments. Zeke is known for his willingness to go wherever he’s needed and he is always ready to assist and help out.
The Toronto Service Centre’s Driver of the Week is Lucien Mathieu.
Lucien is always willing to lend a hand whenever help is needed. He is a pleasure to work with. The team truly appreciates the time and effort Lucien puts into ensuring everything is done to the highest standard.
The Edmonton Service Centre’s Driver of the Week is Ibsa Ahmed Ibrahim.
Ibsa consistently demonstrates a willingness to help. He handles all his loads with honesty, completing every workflow in line with our processes and always prioritizing safety. His customer service skills are exceptional and he’s eager to assist with new customers and loads. Ibsa also works seamlessly with everyone, including field representatives.
Trimac’s Highway to Giving Team conquers CN Tower ClimbUP challenge
Trimac’s Highway to Giving Team, based out of Mississauga, Ont., undertook the United Way CN Tower ClimbUP challenge in Toronto this past weekend.
With the help of their sponsors and the community, the team conquered the iconic tower’s 1,776 steps in support of communities struggling to meet basic needs and facing mental health challenges. Challenging their endurance, the Highway to Giving Team’s effort symbolized a united front against local poverty and a commitment to improving lives in the Peel, Toronto and York Regions with the support of the United Way Greater Toronto chapter.
“It was an amazing experience,” said Dispatch Manager and Highway to Giving Team member, Aman Waraich. “It was tough but reaching the top with people cheering made it worth it. The pain just disappeared, and the view was incredible.”
Congratulations to the team, which included Aman, Rahul Prakash, Anjali Ajay, Mauro Campanelli, Alessandra Giannuzzi, Stefano Giannuzzi, Judith Gomes, Sue Goss, Dan Grozelle and Andrew Sweeney.
Funds raised from this event as part of Trimac’s 2024 United Way Campaign will help make a significant impact and create positive change within our communities. Together, we can continue to climb towards success, one step at a time.
Trimac attends NTTC Management Leadership Conference
Dispatch Manager Aman Waraich, Dispatch Supervisor Raphael Martella and Terminal Manager Brittany Esposito recently attended the National Tank Truck Carriers Management Leadership Conference in Canton, Ohio.
This three-day conference equips managers and leaders with practical tools, applications and best practices for effectively managing people. Tailored specifically for the manager and leadership staff of all NTTC members, associates and affiliates, the sessions provide strategies to simplify responsibilities, boost team retention and increase productivity.
“We were given tools and applications to use on our day-to-day basis,” Brittany noted. “We learned new techniques and broke out into groups on how to better ourselves as leaders.”
The event was hosted by NTTC’s Director of Education and Government Relations William Lusk and President of Outsourcing Training Solutions Kim Ward, who also led the training sessions.
Information Highway News – Nov. 5
Meet our Drivers of the Week – Oct. 28, 2024
The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
Company Driver Derrick Dubose
The Houston Service Center’s Driver of the Week is Derrick Dubose. Derrick is a valued team member, always willing to learn new products and provide quality service to all our customers. He never hesitates to assist his fellow drivers. We appreciate how he prioritizes safety in every assignment.
Owner Operator Charanjit Waid
The Toronto Service Centre’s Driver of the Week is Charanjit Waid. Charanjit is always willing to assist with local or highway load coverage whenever needed. He is a valuable resource for both drivers and dispatch, generously sharing his time and expertise with those who need it —making him one of our go-to team members. Recently, Charanjit demonstrated his dedication by arriving at the Mississauga, Ont. yard early in response to an urgent request for assistance. Due to an equipment malfunction, a top-priority customer was unable to unload. Charanjit quickly rearranged his personal time and work schedule to help. His swift action ensured that the customer received their product without further delay. Charanjit’s knowledge of our customers, equipment, product handling and safety protocols is truly exceptional.
Owner Operator Manpreet Singh
The Edmonton Service Centre’s Driver of the Week is Manpreet Singh. Manpreet demonstrates a strong commitment to quality and excellence in his work each day, always arriving with a smile. He consistently prioritizes safety and shows a steadfast commitment to maintaining a safe work environment. Additionally, Manpreet has cultivated exceptional customer relationships that reflect his dedication to client satisfaction and engagement.
Trimac attends inaugural AMTA Industry Innovations Expo
Members of the Trimac team recently attended the inaugural Alberta Motor Transport Association (AMTA) Industry Innovations Expo, an event dedicated to exploring strategies and innovations aimed at decarbonizing Western Canada’s transportation sector. The expo, held in Edmonton, Alta., featured key discussions on advancements in zero-emission vehicles, infrastructure development, policy initiatives and Alberta Zero Emissions Truck Electrification Collaboration (AZETEC).
A key highlight was the reveal of Canada’s first hydrogen fuel cell electric truck for heavy-duty transportation, developed and piloted for fellow program partner Bison. Experts discussed the truck’s design, construction, testing, and permitting processes, marking a significant milestone in Canadian heavy-duty vehicle innovation.
In addition, representatives from Edmonton Global and Deloitte examined the support systems, vehicle technologies, economic corridors, and infrastructure necessary to accelerate zero-emission vehicle adoption in Western Canada. They also introduced the 5,000 Hydrogen Vehicle Challenge, an ambitious initiative aimed at fleet decarbonization.
The expo also featured sessions on safety enhancements led by the Alberta Motor Transport Association, Deloitte, and Transport Canada, which outlined planned vehicle operations in Alberta for 2024-2025. This included a technical review of new vehicle technology, transport trailers, fueling infrastructure, vehicle diagnostics, and infrastructure site planning.
Trimac has been a key partner in AZETEC since its inception in 2019, a first-of-its-kind industry-led project involving the design, manufacturing and testing of two long-range heavy-duty hydrogen fuel cell trucks for year-round operation on Alberta’s QEII highway, which connects Calgary and Edmonton. In collaboration with 16 stakeholders within the energy, technology and transportation sectors, the project aims to promote the Canadian hydrogen economy and leverage regional natural resources to further industry-wide decarbonization efforts.
The AZETEC trucks, built on the Freightliner Cascadia Class 8 platform, are equipped with cutting-edge proton exchange membrane fuel cell engines developed by Ballard Power Systems. This advanced propulsion system is complemented by a lithium-ion battery pack and a hybrid electric drive designed by Dana Incorporated. Each truck boasts a hydrogen capacity of 67 kg and can travel 450 km while hauling a fully loaded 53.2-tonne trailer.
The delivery of the AZETEC trucks, along with comprehensive driver and mechanic training, is set to commence later in November. Once Canadian vehicle certification is complete, both trucks will be put into full operational service, representing a significant advancement in sustainable transportation solutions for the region.
Trimac named a 2024 Top Company for Women to Work in Transportation
We are thrilled to announce that Trimac has been named a 2024 Top Company for Women to Work in Transportation by Redefining the Road, the official magazine of the Women In Trucking Association (WIT). This marks the sixth consecutive year that Trimac has received this prestigious recognition, underscoring our ongoing commitment to fostering a supportive and inclusive workplace for women in the trucking industry.
This honour is awarded based on several key features, and we are proud to have ranked high in these areas:
– Corporate Culture: We promote gender diversity and an inclusive environment.
– Competitive Compensation and Benefits: Our compensation packages and benefits are designed to attract and retain top talent.
– Flexible Hours and Work Requirements: We provide flexibility to help our employees balance work and personal commitments.
– Professional Development and Career Advancement Opportunities: We invest in our team members’ growth and career progression.
Our nomination was evaluated on these criteria and validated by an industry-wide vote involving over 31,000 professionals in transportation, including executive management, operations, human resources/talent management executives and professional drivers.
“We’re thrilled to be named a 2024 Top Company for Women to Work in Transportation by the Women In Trucking Association,” said Matt Faure, President & CEO.
“This award means a lot to us because it reflects our commitment to gender diversity, fair compensation and career growth for all our team members. It’s an honour to be recognized amongst so many other industry leaders. We’re proud to support the incredible women in trucking and will continue to make Trimac a great place to work for everyone. Thank you, Women In Trucking Association, for this recognition.”
As a 2024 Top Company for Women to Work in Transportation, Trimac will be recognized during a special recognition program on the evening of Nov. 11 at the 2024 Accelerate! Conference in Dallas, Texas.
Thank you to all our team members for your dedication and contributions that have made this recognition possible. Let’s continue to work together to make Trimac a top company for everyone.
Information Highway News – Oct. 30
Meet our Drivers of the Week – Oct. 21, 2024
The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
Independent Contractor Lawrence (Larry) Wadham
The Houston Service Center’s Driver of the Week is Lawrence (Larry) Wadham. Larry has been one of the most reliable drivers in our fleet. His dedication to professionalism and attention to detail are just a few of the qualities that consistently keep him on track for on-time and safe deliveries.
Owner Operator Hassan Riahizadeh
The Toronto Service Centre’s Driver of the Week is Hassan Riahizadeh.
Hassan has been with Trimac for over five years with over 20 years of experience in hauling fuel. He consistently takes the initiative to prioritize safety and goes above and beyond in training our new drivers. Hassan is our go-to person for any concerns regarding equipment and customer sites. Our customers appreciate his outstanding performance, always sharing positive feedback about him. With an IDELIC score of 3, Hassan’s exceptional driving skills and experience truly shine every day. We are proud to have Hassan as a key part of our team and look forward to many more years of his outstanding service
Owner Operator Chatranjanpal Dhaliwal
The Edmonton Service Centre’s Driver of the Week is Chatranjanpal Dhaliwal. Chatranjanpal consistently exemplifies exceptional driving skills and reliability, significantly enhancing the experience for both customers and dispatch with his punctuality and courteous demeanor. Recently, while traveling from Vernon to Kamloops, B.C., Chatranjanpal encountered a semi-truck that had gone off the road and fallen into a ditch. He promptly pulled over in a safe location and assisted the driver in exiting the vehicle, ensuring that he was uninjured or required medical assistance. Additionally, Chatranjanpal also took the initiative to contact emergency services. The driver was ultimately unharmed and expressed gratitude for Chatranjanpal’s help, as did several other individuals who stopped to assist. This incident is a testament to Chatranjanpal’s commitment to safety and his exceptional character.
2024 United Way Campaign wraps up
The 2024 United Way campaign has wrapped up after a week of exciting activities to help raise funds for communities across Canada and the U.S.
Last week, the Trimac Family came together to make this year’s United Way campaign a memorable and impactful event. With the dedication of our volunteer United Way committee, branches in Calgary, Edmonton, Houston, Mississauga, Anjou and St. Hyacinthe hosted a variety of fun activities, including impact speaker sessions, raffles, bake sales, tournaments and guessing games, all aimed at reaching the committee’s fundraising goal.
Trimac teams raised more than $75,000 during the weeklong event and are still counting as donations are being accepted until the end of October 2024. Thank you to everyone that participated and who made the campaign a success!
With the help of generous donations, United Way provides a safety net to help people meet their immediate basic needs. Support ensures that people in the communities we operate have opportunities to thrive and achieve long-term financial stability.
A highlight of the campaign was the first-ever lip sync battle, which sparked engagement throughout the organization. The grand finale came down to a showdown between Calgary headquarter’s Spice Boys, featuring President & CEO Matt Faure, and the Houston Service Center’s very own Dolly Parton (aka Manager Customer Service Jane Delisi). The winner was announced at Friday’s Closing Ceremony, adding excitement to the campaign’s conclusion. A round of applause goes to the Houston Service Center’s winning team!
During the ceremony, we also celebrated the winners of the Trimac for Good draw and the Early Bird draw. Congratulations to Gregory Van Riper and Nick George, who each earned an extra $500 Trimac for Good dollars to donate to a charity of their choice!
Trimac’s Highway to Giving Team will be participating in the CN Tower ClimbUP Challenge on Nov. 9, 2024 as part of the campaign, which means you still have the opportunity to support them. Click here to visit the team’s giving page.
Thank you to everyone who participated and made this campaign a success. The generosity and involvement reflect the values Trimac lives by, making a real difference in the communities we serve.
Finance team rallies with Movember challenge for men’s health
Trimac’s Cost Accounting Analyst Joseph Jacknife is rallying support to address critical men’s health challenges like prostate cancer, testicular cancer and mental health by hosting his Movember fundraiser: Dude, Where’s My Mo?
“This year, I’m taking part in the Movember challenge to honour my grandfather, who lost his battle with cancer,” said Joseph Jacknife. “He was an important figure in my life—always there with a word of encouragement or a piece of wisdom. His strength and resilience inspire me every day, and I want to keep that spirit alive. By raising awareness for men’s health issues, I hope to spark conversations that can help others facing similar struggles. It feels like a way to continue his legacy and make a real difference in the lives of those who need it most.”
You can support Joseph’s team by donating or joining their initiatives to boost awareness for this important cause. Donations will help advance essential research, improve healthcare services and enhance awareness efforts. Visit their Movember page to learn more and get involved.
What is Movember?
Movember is a global movement focused on raising awareness around men’s physical and mental wellbeing. Movember encourages men to begin November clean shaven and grow mustaches during the month to spark conversations on important men’s health concerns, including:
– Prostate cancer: Prostate cancer is the most diagnosed and prevalent cancer in Canadian men with 1 in 8 men being diagnosed in their lifetime.
– Testicular cancer: Testicular cancer is the most common cancer in young Canadian men, with approximately 1 in 250 men facing the likelihood of developing this form of cancer.
– Mental health and suicide prevention: Men are less likely to seek help for mental health issues and are at a higher risk of suicide.
Together, let us work towards a future where men are proactive about their health, ensuring they lead healthier and happier lives.
Information Highway News – Oct. 22
Meet our Drivers of the Week – Week of Oct. 14, 2024
The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
Independent Contractor Steven Bradley
The Houston Service Center’s Driver of the Week is Steven Bradley. Steven has been an IC driver running chemicals out of our Memphis terminal since 2019 and has consistently proven to be dependable every step of the way. He is regularly available and always willing to assist with emergency loads, working each week to help dispatch meet customer demands for accelerated delivery times and additional deliveries.
Company Driver Stanley Harris
The Toronto Service Centre’s Driver of the Week is Stanley Harris. Stan has been with the company for over 16 years and recently celebrated his 10-year anniversary as a company driver, following six years as an Independent Contractor. A proud Vietnam veteran, Stan is always willing to lend a hand with work beyond his dedicated lane. He consistently goes above and beyond in his commitment to safety, and his positive attitude is appreciated whenever he visits the office, often sharing stories and spreading positivity. We are proud to have Stan as a key part of our team and look forward to many more years of his outstanding service.
Owner Operator Dale Ogilvie
The Edmonton Service Centre’s Driver of the Week is Dale Ogilvie.
With over 30 years of experience at Trimac, Dale is one of the most seasoned and respected drivers in our Edmonton crude division. His extensive knowledge and expertise make him an invaluable asset, and he consistently ranks among our top drivers. Dale’s strong work ethic and high personal standards enable him to handle new and unfamiliar locations with ease, minimizing any potential issues. He is always willing to assist his fellow drivers, often taking on some of the most challenging customers and locations. Dale’s commitment to professional safety ensures that he returns home safely after every shift. Moreover, he advocates for both him and others, ensuring that his coworkers and customers remain safe throughout the workday.
Announcement: Grant Borbridge, Chief Legal Officer
We are pleased to announce that Grant Borbridge will step into the role of Chief Legal Officer of Trimac. Reporting to President and CEO Matt Faure, Grant took over the work effective July 1, 2024, and will continue to oversee Legal, Risk and Insurance and Environmental Compliance. As CLO on the Executive Leadership Team, he will be integral in shaping the organization’s strategic direction.
Grant joined Trimac in February 2021 as Vice President, Legal and Corporate Secretary. He is a proud Calgarian with a career that spans several cities within Canada and the U.S., including Edmonton, Halifax, Pennsylvania, New York and San Francisco. Grant holds degrees in Political Science, Law and an MBA. His two decades of legal leadership encompass a wide range of industries, including oil and gas, transportation, retail, biotech, asset management and more. Before joining Trimac, Grant held senior roles, including Senior Vice President of Legal at MEG Energy and Executive Vice President at Emergo Group. His diverse career highlights include leading legal teams through complex equity and debt financings, asset acquisitions and defense against a hostile takeover.
In 2011, Grant was appointed King’s Counsel by the Province of Alberta, he was recognized in 2013 as one of Canada’s top five in-house counsels by Canadian Lawyer magazine and in 2018, the Canadian Corporate Counsel Association awarded Grant the RVA Jones Award for exceptional contributions to the in-house Bar. He also holds the Certified Director (ICD.D) and Certified In-House Counsel (CIC.C) designations.
Outside of work, Grant enjoys spending time with his wife, Tanis, and their three college aged children. He is also a dedicated youth hockey coach, having coached 22 teams in recent years, and has served in various hockey administration roles, including with the Calgary Royals and Glenlake Minor Hockey Club. For the past two years, Grant has served on the board of directors for the national governing body for hockey in the country, Hockey Canada.
Please join us in congratulating Grant on this well-deserved promotion and supporting him as he takes on this important role.
Fundraiser reaches $10,000 goal to help Feldspar Trucking recover from Hurricane Helene
Thanks to the incredible generosity of the Trimac team, we’re thrilled to announce that we’ve reached our fundraising goal of $10,000 USD for the Feldspar Trucking recovery effort! Your donations, support and kindness have made a significant impact, and we couldn’t be prouder of how our team has come together to help our colleagues in Spruce Pine, N.C., after the devastation of Hurricane Helene. While we’ve met our goal, the road to recovery is still long, and our team members continue to show resilience in the face of overwhelming challenges. Their stories are a testament to the strength and unity that define both the Trimac family and the broader community.
Fairburn, Ga. Terminal Manager Josh Daniel wasted no time springing into action after the storm hit. Despite being 300 miles away in Georgia, Josh knew his friends and family in the hurricane-affected areas needed help. Josh sourced generators, fuel and water, driving long hours to deliver the much-needed supplies.
“When you’ve got family, friends and a community in need—you stop what you’re doing and figure it out,” he shared.
Josh also sourced the trailer and had it delivered to Doyle Sims & Sons Trucking in Tennessee, where it was filled with supplies. With help from Operations Manager Rick Legens at Doyle, the pair worked closely with local communities, receiving additional support from Bulk Plus Logistics and National Tank Services. With donations from local businesses and churches, they made sure the trailer was filled with essentials like food, blankets and water to aid the recovery efforts. Special thanks were given to Terminal Manager Jessica Ivy and the Spartanburg NTS Shop for their help in delivering a trailer of water to the affected site. This collective effort highlights the teamwork and pride within the organization.
Dispatcher Danielle Willis and Billing Specialist Katherine Honeycutt, both members of the Feldspar team, have faced immense challenges themselves. Danielle’s home was flooded and her road was washed away, yet she and her neighbours banded together to clear debris and restore access to their homes. Katherine, while her house was spared from total destruction, has been dealing with power outages and flooding in her lower level. Power may not be restored for up to three to six months to her home. Despite these hardships, their resilience and the support they’ve received from the community have been inspiring.
Safety Specialist Mitchell Woodward, another member of the team, opened his home to neighbours who lost theirs. Using his generator, he’s been able to provide food and shelter, offering a lifeline to those around him.
“Coming back to work was one of the hardest decisions I’ve ever had to make because so many around me still need help,” Mitchell said, yet his dedication to his community has never wavered.
Company Driver Wiley Williams has been an invaluable part of the recovery efforts for Feldspar Trucking. Despite humbly saying, “we really haven’t done much,” Wiley went above and beyond by coordinating critical deliveries of winter clothing and supplies to the hurricane-affected areas. When his wife overheard a donation center struggling to transport much-needed items into the mountains, Wiley took the initiative to help. He worked with Trimac to cover the expenses of a rental trailer and personally ensured that the blankets, coats, gloves and other essentials reached those in need. His quick thinking and dedication made a significant impact, especially as cold weather approaches, helping to bring warmth and relief to those still recovering from the disaster.
These stories of resilience are just a few examples of the incredible strength and unity our Feldspar colleagues have shown. Thanks to the support from the Trimac family, the donations raised will go directly toward helping them rebuild their lives. But as these employees continue to work through the aftermath of the hurricane, there’s still much to be done.
While federal agencies and local businesses have played a major role in providing aid, local groups such as the Redneck Air Force have also contributed to the relief efforts. Their work in delivering supplies to hard-to-reach areas has been invaluable to the recovery. To learn more about their efforts, you can read about them here.
Thank you again to everyone who contributed to this incredible cause. Your donations, whether large or small, have helped us reach our goal. Together, we’ve made a real difference in the lives of our Feldspar family. While we celebrate this milestone, let’s continue supporting our colleagues as they work to rebuild their homes, restore their communities and return to a sense of normalcy.
The Go Fund Me donation link is still accepting donations: https://gofund.me/b30a4432
Trimac speaks on industry leading risk evaluations at National Tank Truck Carriers Association conference
Trimac brought forward its industry expertise when Dan Anderson, Occupational Health & Safety Specialist, recently presented at NTTC Tank Truck Week in Charlotte, N.C. The presentation, titled Scientific Evaluation of Occupational Health Risks in Tank Cleaning Operations, highlighted the decision made by National Tank Services to take a scientific approach to risk assessment of our work environment. The talk centered on current exposure evaluations and how they relate to our people, including chemical airborne assessments and noise exposure.
“Overall, the good news was the airborne chemicals were below occupational exposure limits,” said Dan.
Additionally, the talk reviewed task specific assessments that the correct personal protective equipment required for each team member’s task. Trimac presented Task Risk Assessment (TRA) examples to demonstrate how risk assessment information is provided to our employees. TRAs are currently used at several locations and will be implemented to additional locations in the near future.
Check out Editor for Bulk Transporter, Refrigerated Transporter magazines, Jason McDaniel’s, view of the presentation: https://www.linkedin.com/feed/update/urn:li:activity:7248086046486208512/
Top fleets honoured at Trucking HR Canada gala, highlighting HR leadership
Trimac recently attended Trucking HR Canada’s prestigious Top Fleet Employers awards gala in Toronto, where Canada’s top fleets were celebrated for their leadership in human resources practices within the trucking and logistics industry. While Trimac has already been recognized as a Top Fleet Employer of Distinction for the sixth consecutive year, this event provided an opportunity to support fellow nominees and reflect on the collective achievements of industry leaders.
The Top Fleet Employers program, now in its 11th year, is highly regarded for setting the standard in HR excellence within the trucking industry. The program recognizes fleets that demonstrate outstanding recruitment, retention, workplace culture and professional development practices. Participating companies are evaluated through a rigorous process that includes feedback from employees, ensuring that the recognized fleets truly embody the best practices in people management.
Trimac’s ongoing inclusion in this program underscores its commitment to fostering a positive work environment, offering employees valuable development opportunities, and maintaining a culture rooted in safety, inclusion and innovation. Attending the event also allowed Trimac to connect with industry peers and support nominees such as Northern Resource Trucking, reinforcing a shared dedication to raising the bar across the sector.
Trucking HR Canada’s Top Fleet Employers program is more than just recognition—it serves as a benchmark for the entire industry, encouraging all fleets to prioritize their employees’ experience and well-being. This focus on people-centric practices helps the trucking and logistics sector continue to evolve as a rewarding and attractive workplace.
For more information on this year’s Top Fleet Employers and the program’s significance, visit Trucking HR Canada. A special thank you to the team members who helped us be considered for this program by participating in an employee survey.
Information Highway News – Oct. 16
Meet our Drivers of the Week – Week of Oct. 7, 2024
The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
Company Driver Cedrick Piper
The Houston Service Center’s Driver of the Week is Cedrick Piper. Cedrick is a highly dedicated professional driver who consistently prioritizes safety in every aspect of his driving. His reliability and commitment to excellence ensure timely deliveries, and his attention to detail enhances operational efficiency. As a trusted and dependable team member, he upholds the highest standards, reflecting a strong sense of responsibility and professionalism in all his work.
Owner Operator Navraj Sandhu
The Toronto Service Centre’s Driver of the Week is Navraj Sandhu. Navraj has been an invaluable member of the team, consistently delivering on time while maintaining a strong focus on safety. He goes above and beyond to assist customers, dispatch and drivers, ensuring smooth operations. Whether it’s last-minute preloads or early deliveries, Navraj is always ready to step in.Recently, when the Don Valley Parkway was closed due to a major accident, Navraj took the initiative to head to downtown Toronto and secure a preload for an early morning delivery, saving the day for a customer who was running low on cement. His dedication and expertise are unmatched, and his extra efforts are truly appreciated by everyone.
Owner Operator Ismail Warsame
The Edmonton Service Centre’s Driver of the Week is Ismail Warsame. Ismail is a fantastic driver to dispatch, consistently displaying a positive attitude and a strong willingness to help. He always puts safety first, ensuring that all protocols are followed diligently. Ismail’s versatility is remarkable—he’s always ready to step in and haul whatever is needed. His excellent rapport with customers, along with his precise handling of workflows and wait times, makes him an invaluable member of our team. We are grateful to have Ismail as part of the Trimac family.
Chat with Matt – Featuring 2024 United Way Chair Jennifer Fraser
In this edition of Chat with Matt, Matt sits down with this year’s United Way campaign Chair and Executive Assistant Jennifer Fraser. Jen discusses the vital role the United Way plays in communities across Canada and the U.S., Trimac’s connection to United Way, the committee’s fundraising goals for this year and what to expect during campaign week.
United Way chapters take on a wide range of initiatives to support those in need—such as the United Way of North Carolina, which is currently assisting those impacted by Hurricane Helene. For over 35 years, Trimac has been hosting a United Way campaign each fall to support local United Way chapters in their efforts to help those that require a little extra help in the community. If you have questions, ideas or learnings that you would like to share with the United Way Committee, please send them to: unitedway@trimac.com
Independent Contractors, Zengistics, Jacknife Oil Services, AIP Logistics, Feldspar Trucking, Doyle Sims & Sons and Northern Resource Trucking employees can also contribute to the campaign via Trimac for Good by navigating to this website: https://trimac.benevity.org/en-ca/community
Driver and Field Council meetings focus on safety, driver engagement in Fairburn
Last week, Trimac hosted its Driver and Field Council meetings at the Fairburn, Ga. branch, gathering key members from across the company to focus on safety, distracted driving, and ways to enhance driver engagement. These semi-annual meetings provide an opportunity for collaborative discussions aimed at promoting better operations and a stronger safety culture throughout the organization.
Our hosts at Fairburn, Terminal Manager Josh Daniel and Area Manager Lina Dejongh, did an exceptional job making everyone feel welcome. They went above and beyond to prepare the facility and ensure that everything ran smoothly. Attendees also had the opportunity to tour the site, gaining valuable insights into the unique operations of the Fairburn terminal.
This gathering marked the end of the second year for the councils. As part of the natural rotation, several members stepped down from both councils to make way for fresh perspectives and new voices. From the Driver Council, we bid farewell to Gurpreet Sandhu (Gary), Prabhdeep Singh Gill, and Paul Johnson. From the Field Council, we say goodbye to Tracy Bird, Ken Molkoski, and Kevin Millier. We’re also excited to welcome Justyn Critch as a new member of the Field Council.
Focus on safety and driver engagement
A key theme of both meetings was exploring how we can promote behaviour changes in driving and encourage drivers to look out for one another’s well-being. From presentations on distracted driving to discussions around recognition programs, attendees were engaged in brainstorming ways to ensure safety remains a top priority without sacrificing operational efficiency. With everyone’s input, the sessions took a deep dive into how Trimac can foster a safety-conscious culture.
Some of the most engaging discussions included:
– Driver recognition: The councils discussed how recognizing safe driving can be made more meaningful and targeted to encourage positive behaviours. Ideas ranged from refining the rules for safety rewards to using driver feedback more effectively to ensure continuous safety improvements.
– In-cab technology: Both councils evaluated Trimac’s current in-cab technology, sharing feedback on how it impacts safety and what enhancements could be implemented to promote a smoother and safer driving experience.
– Promoting behaviour changes: Participants were particularly focused on how to reframe distracted driving and cultivate a culture of safety where every team member feels responsible for each other’s safety.
Looking Ahead
The meetings were an important step in gathering information that will help shape future safety programs and operational improvements. As we continue to evaluate feedback from these discussions, we remain committed to creating actionable strategies that will drive further success across Trimac. Thank you to everyone who participated and contributed to these insightful discussions. We look forward to building on these ideas in the months ahead.
Trailer donation helps equip Rosetown Fire Department for enhanced training
The Rosetown Fire Department has a new training resource thanks to a collaborative donation organized by National Tank Services (NTS) and Northern Resource Trucking (NRT). This generous contribution will significantly enhance the department’s ability to conduct critical training for various emergency response scenarios.
In August 2023, VP Trimac Ventures Deryk Gillespie helped connect Director of NTS Garry Peacock, with Hayden Macknak, Training Officer for the Rosetown Fire Department, to begin the process. Hayden was searching for a unit similar to those frequently passing through their community to help their firefighters train in real-world scenarios. An opportunity to assist was recognized, knowing that NRT had equipment they were looking to retire.
Glen Ertell, VP of Operations at NRT, and Garry worked together to select a suitable trailer, which was approved by Hayden. Glen, who has since retired from NRT, was also instrumental in coordinating the logistics, including reaching out to Brad’s Towing/Astro Towing, who kindly offered to handle the transportation on a backhaul basis. The unit was finally delivered in October 2023, and the Rosetown Fire Department began training with it in June 2024, marking the end of a nearly 10-month process.
“We’d like to once again thank you for your time and generous donation of the Sulphur trailers,” said Hayden, expressing his gratitude. “This donation will go to great use in training for all kinds of emergencies, including spills/hazmat response, extrication/stabilization techniques and fire suppression.”
The Rosetown Fire Department also shared their appreciation in a Facebook post, acknowledging the impact of the donation on their summer fire training efforts. https://www.facebook.com/share/zRDNBy5eHUfWXAfj/
This project underscores the importance of collaboration and community support in ensuring first responders are well-prepared to handle emergencies, making the Rosetown community safer for all.
Information Highway News – Oct. 8
Meet our Drivers of the Week – Week of Sept. 30, 2024
The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
Company Driver Jesse Bauer
The Houston Service Center’s Driver of the Week is Jesse Bauer. Jesse is always ready to help his coworkers and often volunteers for more tasks. He goes the extra mile to ensure Trimac has a positive image with our customers. Jesse seamlessly transitions between various customers on a weekly basis and is a valuable asset to Trimac. We would like to thank him for his dedicated service!
Company Driver Normand Landry
The Toronto Service Centre’s Driver of the Week is Normand Landry. Normand consistently goes above and beyond to assist the team in any situation, demonstrating a remarkable commitment to Trimac’s success. His diverse experience and professionalism make him a true asset to our organization. Thank you, Normand!
Owner Operator Sukhvir Dhaliwal
The Edmonton Service Centre’s Driver of the Week is Sukhvir Dhaliwal. Sukhvir joined Trimac in April 2024 and in this short time, he has proven to be invaluable. With over 15 years of professional driving experience in both the chemical and petroleum industries, Sukhvir is highly regarded by everyone who has had the pleasure of working with him. Although he currently works on our fuel board, his willingness to assist wherever needed sets him apart. Sukhvir’s positive attitude and extensive experience have made him crucial to our retail division, where he has successfully handled last-minute loads and mountain driving with ease and enthusiasm. Welcome to the Trimac team, Sukhvir! We look forward to working with you for many years to come.
Help our Feldspar Trucking team rebuild and recover after Hurricane Helene
Our Feldspar Trucking colleagues in Spruce Pine, N.C., have been severely impacted by the devastating effects of Hurricane Helene. Although floodwaters have receded, our employees and their families are still facing significant hardships. For the past six days, they’ve been without essential services like power, water, gas, and phone access. While limited supplies have reached the area, many of our team members are in urgent need of assistance.
The good news is that we have accounted for all our team members from Feldspar. While some drivers can continue working outside the affected area, those who cannot work locally are being relocated with the help of Rick Legens from Doyle Sims & Sons Trucking. He is assisting in getting these drivers back to work so they can generate paychecks during this difficult time.
The Feldspar Trucking community has shown incredible strength and resilience, but the road to recovery is long. Some of our team members have lost everything. One Independent Contractor narrowly escaped with his family, losing his home and vehicles but managing to save his tractor. The situation is dire, but we’re determined to help them rebuild.
While limited supplies have reached the area, many of our team members are in urgent need of assistance. Trimac team members have been delivering essential items such as water, gas, food, baby, pet and other supplies, but more support is required to continue assisting those in need. That’s why we’ve launched a GoFundMe fundraiser to provide aid directly to our affected employees.
How you can make a difference
We encourage all Trimac team members to consider contributing to the GoFundMe fundraiser here: Rebuild and Recover – Helping Feldspar Trucking Employees. Donations will go towards:
– Emergency supplies like water, propane, and food for employees and their pets
– Support for those unable to work due to the crisis
– Assistance with temporary housing and essential expenses for families who have lost their homes
When we made our first delivery of supplies, our team was overwhelmed with gratitude, with some moved to tears. This is our opportunity to provide continued support as they begin the long process of rebuilding.
Every contribution counts, no matter how small. As a Trimac family, we can make a big impact by coming together to support our colleagues in need. Let’s show our solidarity and compassion as we help them through this difficult time.
Get Ready for Trimac’s 2024 United Way Campaign!
Mark your calendars! This year’s United Way campaign will run from Monday, Oct. 21 to Friday, Oct. 25, 2024, and it’s shaping up to be an exciting, action-packed week! We’ll be hosting United Way Impact Speakers, fun activities, treats for sale, campaign awards and a legendary Lip Sync Battle.
As part of this year’s campaign, you have a fantastic opportunity to support your local United Way chapter (or the charity of your choice) and make a meaningful impact in your community. Independent Contractors, Zengistics, Jacknife Oil Services, AIP Logistics, Feldspar Trucking, Doyle Sims & Sons and Northern Resource Trucking employees can contribute to the campaign via Trimac for Good by navigating to this website: trimac.benevity.org/en-ca/community
Introducing the United Way Lip Sync Battle – New this year!
We’re excited to launch Trimac’s first-ever Lip Sync Battle as part of our United Way campaign! Gather your team and film a fun lip sync video to compete for the ultimate bragging rights. Videos will go head-to-head during campaign week, with participants casting their votes to determine the winner.
Key details:
– Submission Deadline: Oct. 16
– Video Length: Maximum of 1 minute
– Voting: Everyone will have the chance to vote! Using a bracket-style voting system, teams will face off in head-to-head matchups every day, with the winner advancing to the next round the following day. The final champion will be crowned at the end of the week. Videos and voting form will be available soon. Stay tuned!
How to enter:
1. Form your band: Gather a team and don’t forget to come up with a creative band name!
2. Pick your song: Choose a song that will get everyone excited (please keep it professional)
3. Film your performance: Designate someone to film your video—your smartphone works perfectly!
4. Lip sync your heart out: Put on an unforgettable performance.
5. Submit your video: Send your video via Microsoft Teams Christina Fortin on the Communications Team. You can also upload your video to Microsoft Stream and share the link via email at chfortin@trimac.com.
Each day at 9 a.m. MT, the daily matchups will be announced, giving voters the chance to pick their favourite video through a quick form on the microsite. The winners will advance to the next round, facing a new challenger the following day. On Friday, Oct. 25, voting will close early at 12 p.m. MT, when the final winner will be revealed.
Get ready to showcase your talent and have a blast while supporting a great cause. Let’s make this Lip Sync Battle one for the books!
Supporting mental wellness with Text4Hope
Trimac is honoured to contribute and support the innovative Alberta-based program, Text4Hope, designed to help individuals manage stress and build resilience, particularly during times of heightened uncertainty and anxiety.
Mental health challenges have become increasingly prevalent in today’s fast-paced world. Programs like Text4Hope play a crucial role in addressing these challenges by offering easily accessible mental health support. This evidence-based tool provides people with daily messages that offer encouragement and practical advice on adjusting negative thoughts, feelings and behaviours that arise during challenging times.
Text4Hope’s approach is simple yet highly effective. It empowers individuals—especially lone workers such as professional drivers who often face long hours on the road and the isolation that comes with it—by delivering daily motivational reminders and practical strategies to develop healthy coping mechanisms. These messages are designed to foster mental well-being, reduce stress and build resilience, making it easier for people to navigate their personal and professional lives.
Understanding the importance of mental health in both the workplace and community, Trimac proudly donated $10,000 to the Mental Health Foundation earlier this year, who partnered with Kickstand to develop this impactful program.
Supporting Mental Health Day
As World Mental Health Day approaches on Thursday, Oct. 10, we encourage everyone to take a moment on Mental Health Day to reflect on their own well-being, support others and utilize the tools available to build a healthier and more resilient future.
Through our contribution to programs like Text4Hope, we aim to create a culture where mental health support is accessible and stigma-free.
According to the Community Mental Health Action Plan, over 6.7 million Canadians live with mental health problems, a number that continues to rise. In the United States, it was estimated that 57.8 million live with mental health problems.
We have a crucial role to play in advocating for mental health, increasing awareness, diminishing stigma and emphasizing the significance of access to necessary treatment and support.
To support mental health, resources are available to Trimac employees and their families. Please visit:
Mental Health Crisis Line: 24/7 Crisis Support
988 Suicide & Crisis Lifeline – Call. Text. Chat. (988lifeline.org)
Mental Health Support: Mental Health America (mhanational.org)
Information Highway News – Oct. 2
Meet our Drivers of the Week – Week of Sept. 23, 2024
The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
The Houston Service Center’s Driver of the Week is Matt Clayton.
Matt is incredibly reliable, leveraging his expertise in dry bulk to ensure customer satisfaction making sure all drivers are follow procedures for our customers. Recently, Matt volunteered to train a new hire while our regular driver coach was away for a few days. Matt is being considered for a future driver coach role and will be participating in driver coach training. Thank you, Matt, for all your hard work and the safe, exceptional service you provide to our customers.
The Toronto Service Centre’s Driver of the Week is Brian Gerber.
Brian has been a valuable member of our team. He consistently goes above and beyond to assist our customer, dispatch and drivers, ensuring everything runs smoothly. Whether it’s stepping in for on-call backup or troubleshooting when systems go down, Brian is always ready to help and keep everyone aligned with production, loading and completion schedules. His dedication and expertise with this account are unmatched and everyone truly appreciates the extra effort Brian puts in each day!
The Edmonton Service Centre’s Driver of the Week is Bill Dhariwal.
Bill is a key member of our dedicated Blood Run division. He consistently steps up to move trailers without hesitation. Bill’s positive, calm and composed attitude makes him an ideal mentor for new drivers. No matter the challenge, he approaches every situation with safety and composure, ensuring the job is completed efficiently. Thank you, Bill, for your exceptional contributions and for being a role model to us all!
Trimac announces relocation of Houston Service Center to Bayport, Texas
Trimac has announced the relocation of its Houston Service Center (HSC) to the Bayport terminal as part of the company’s strategic efforts to better align service centres with operational hubs. This move is expected to enhance collaboration, improve efficiency and bring support staff closer to day-to-day operations.
The decision to relocate follows the upcoming expiration of the lease for the current Houston office on JFK Blvd., which ends on April 30, 2025. Construction at the new Bayport location is set to begin this November, with the relocation expected between February and March 2025. While the timeline and details are subject to change as plans are finalized, Trimac is working to ensure a smooth transition for all involved.
Why the relocation?
The move is aligned with Trimac’s broader North American strategy to position service centres near operational terminals. By relocating U.S. head office teams to Bayport, the Houston Service Center will be positioned closer to both Truckline and National Tank Services operations. This proximity will allow for greater integration between support teams and drivers, improving decision-making by providing firsthand exposure to operations.
Service centers located near operations create opportunities for support staff to interact directly with drivers, walk the yard and gain a deeper understanding of the challenges faced in the field— a valuable opportunity that will be enhanced at the new Bayport location.
Long-term benefits
This relocation is part of a larger transformation that has been taking place across Trimac’s North American service centres over the past eight years. Originally designed as corporate offices, many service centres have since evolved into operational hubs, fostering increased synergies and collaboration across the business. The new Bayport location will follow this trend, helping to strengthen the connection between operational and support teams and driving improvements in efficiency and performance.
“As we embark on this transition, I want to emphasize that this move to Bayport represents an exciting opportunity for our team in Houston,” said Alex Giannuzzi, Vice-President of Operations, Northeast & South. “By bringing our service center closer to operations, we’re not only enhancing collaboration, but also creating a more connected environment where our teams can better support our drivers and day-to-day operations. I want to personally thank each of you for your continued commitment and adaptability during this time. We are here to support you throughout the transition, and I look forward to the great work we will accomplish together in this next chapter.”
For more information or to discuss how the transition may impact you, employees are encouraged to reach out to Alex or Annelisa Shaw, Director of North American HR Business Partners.
This move represents an exciting step forward for Trimac as the company continues to enhance its service centres to better support operations and achieve long-term success.
Supporting employees through the change
Recognizing that this transition may cause disruption for Houston employees, Trimac is committed to supporting all team members throughout the process. Individualized conversations are being held to ensure that employees have the information and options they need to make informed decisions. The company’s primary objective is to retain as many employees as possible, while remaining transparent and fair during this period of change.
To minimize disruption, current work schedules for Houston employees will remain unchanged, regardless of location or living situation. Additionally, the company is working on consolidating dispatch operations from both Bayport and Houston into a single, spacious facility. Preliminary plans for the office layout are being reviewed and further details, including photos and office design renderings, will be shared as soon as they are finalized.
Trimac launches Growing Voices: Stories of Culture and Belonging video series
Trimac is proud to announce the debut of Growing Voices: Stories of Culture and Belonging, a new video series developed by our Diversity, Inclusion, Equity, and Belonging (DIEB) Council. This series is dedicated to sharing stories that highlight cultural awareness and personal experiences, helping to build deeper connections within our workforce.
In the first episode, Corporate Recruiter Lindsey Culpepper hosts Nathan Klassen, Director of Continuous Improvement and member of the DIEB Council. Together, they explore the significance of the upcoming National Day for Truth and Reconciliation, which will take place on Monday, Sept. 30. This day is dedicated to reflecting on Canada’s history with Indigenous communities, honouring the survivors of residential schools and recognizing the need for ongoing reconciliation.
Through Growing Voices, the DIEB Council aims to promote cultural awareness and foster an inclusive environment where all team members feel a sense of belonging. The Council is committed to listening and learning from diverse perspectives while empowering Trimac employees to create a connected and inclusive workplace.
For more information about the DIEB Council and their upcoming initiatives, be sure to visit the DIEB microsite.
Stay tuned for more inspiring episodes as we continue to celebrate the voices that shape our unique and diverse team at Trimac.
Recommended learning from the council on the National Day for Truth and Reconciliation:
Books: Five Little Indians, Michelle Good; The Inconvenient Indian, Thomas King
YouTube: Braves Wear Braids https://www.youtube.com/watch?v=U4B_hUs8A4E
Other guides:
https://guides.library.ualberta.ca/residential-schools/home
https://gem.cbc.ca/collection/truth-and-reconciliation
https://yukonu.libguides.com/c.php?g=726095&p=5203321
Wrapping up Driver and Support Staff Appreciation Month
Throughout Driver and Support Staff Appreciation Month, we celebrated the incredible contributions of our drivers, technicians and support staff with events held across Canada and the U.S. These gatherings were filled with gratitude, camaraderie and a few laughs, providing an opportunity to recognize the hard work and dedication that keeps Trimac running smoothly—aka you, the everyday champions behind the scenes and behind the wheel!
From barbecues to team-building activities, each event was a chance to connect and show appreciation for those who are the backbone of our operations. We want to extend a heartfelt thank you to everyone for your commitment and efforts. Your professionalism, safety-consciousness and dedication do not go unnoticed. Know that each event represented our deep appreciation for everything you do to help Trimac succeed. Here’s to celebrating our amazing team and looking forward to more great years of Delivering Products that Help Improve People’s Lives.
Colouring contest ends October 11
Don’t miss your chance to win a $50 Amazon gift card!
All employees received a custom colouring book as part of their appreciation gift this year, designed to help you spend quality time with your families while sparking conversations about life on the road, in the shop or at the office.
Here’s how it works:
– Colour a page from Trimac’s colouring book with your family—any page counts!
– Submit a photo of the completed page to journey@trimac.com by Oct.11, 2024. Remember to include your child’s name and age, your name and terminal/branch.
– Their name will be entered into a draw for one of 10 $50 Amazon gift cards.
– The lucky winners will be announced on Oct.14 on Trinet!
The rules:
– The contest is open to children of Trimac employees only (Independant Contractors and employees from Trimac’s family of companies included).
– You must be comfortable sharing your child’s name as we will be posting it externally on social media.
– The colouring page must be from Trimac’s colouring book, which was included in this year’s appreciation gift.
– Deadline to submit a photo is Friday, Oct. 11, 2024, at 11:59 p.m. MT.
– One submission per child max. Name will be drawn randomly.
– Ten digitally delivered Amazon gift cards will be up for grabs.
Still waiting for your coloring book? No worries! Download, print and colour this page to get a head start and enter the contest while you wait.
Trimac participates in South Dakota DOT open house
In collaboration with the South Dakota Trucking Association and the South Dakota Department of Transportation, Trimac was invited to attend an open house and training session at the Tilford, S.D. port of entry on Highway I-90. Our team had the opportunity to participate in a Level 1 DOT inspection, gaining valuable insight into the inspection process and how it impacts our operations.
Touring the facility and observing the DOT inspectors’ tools and procedures firsthand gave our team a deeper understanding of their work. This experience underscores the importance of staying informed and proactive about compliance and safety standards and highlights how learning opportunities like these can benefit all teams in maintaining a high level of operational excellence.
Trimac representatives included Dispatcher Kenny Dahlberg, Safety Specialist Clark Thomas, Terminal Manager Gene Williams and National Tank Services (NTS) Manager Tanner Kickland. Taking part in this training not only strengthens our safety culture but also equips us with the knowledge to ensure we remain compliant and ahead of industry standards.
Trimac continually strives to uphold the highest standards of safety and compliance across our operations. This commitment is reinforced through ongoing learning opportunities. Sessions like these ensure our team is well-prepared to meet regulatory requirements and contribute to a safer work environment. By embracing these learning experiences, we’re able to strengthen our safety culture and remain industry leaders.
Information Highway News – Sept. 24
Meet our Drivers of the Week – Week of Sept. 16, 2024
The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
The Houston Service Center’s Driver of the Week is Carlton Barrett.
Carlton is a company driver within our chemical division based our of Calvert City, Ky. He has become the go-to driver for covering challenging dispatches or lanes that others may hesitate to take on. He consistently demonstrates excellent customer service and safety practices, making him a great example of the can-do mentality that operations seeks in our drivers.
The Toronto Service Centre’s Driver of the Week is Gurdeep Singh Sidhu.
Gurdeep Singh Sidhu, from our food division at the Port Colborne, Ont., branch, is an excellent driver who is always willing to help his coworkers and often volunteers for additional tasks. He consistently goes the extra mile to ensure Trimac maintains a positive image with our customers. Trained on both flour and sugar, Gurdeep regularly steps up to cover loads based on the company’s needs, showcasing his flexibility and dedication. Thank you, Gurdeep, for your hard work and commitment to Trimac!
The Edmonton Service Centre’s Driver of the Week is Dave Waldner.
Dave has been an Independent Contractor with the Hardisty, Alta., branch for over 14 years and currently operates six units. He is always eager to take on new opportunities and frequently provides valuable insights into potential work the branch can pursue. Dave and his drivers are quick to assist fellow drivers with any challenges. Thank you, Dave, for your years of service and dedication to the job!
2024 Driver and Support Staff appreciation month
Technician Appreciation Week | Sept. 22 – 28, 2024
The purpose of the week is to provide an opportunity to celebrate the hard work and commitment of the professional technicians of the trucking industry. Professional technicians are the people that keep trucks moving. Their expertise and commitment are essential to keeping supply chains moving, without their efforts behind the scenes, the trucking industry simply wouldn’t operate as smoothly as it does.
We want to highlight and recognize our dedicated technicians, the everyday champions who help to safely deliver products that improve people’s lives.
A few of Trimac's exceptional Technicians
Trimac kicks off planning for 2024 United Way campaign
This year’s United Way campaign will take place from Monday, October 21 to Friday, October 25, 2024. The weeklong event will host Impact Speakers from United Way, treats for sale, fun team games, different activities and a lip sync battle for the ages!
In the recent United Way ambassador kick off meeting, 2024 Chair Jennifer Fraser, Co-chair Karen Nguyen and Executive Sponsor Karen Tsang introduced our 2024 campaign goal of $85,000. The event set the stage for an exciting season of events to support a great cause, reflecting this year’s theme of Hope is in Your Hands.
A few members of our 2024 United Way Campaign Planning Committee, including our Chair and Co-Chair, attended the local United Way Kickoff event in Calgary, Alta., which brought together a powerhouse of hundreds of corporations, donors, volunteers and local agencies – all with one unified purpose: to create a lasting, positive impact in our community.
Why support United Way?
Trimac teams across Canada and the U.S. raised over $80,000 in 2023, which included Trimac drivers, the McCaig family, Owner Operators, vendors and customers all in the name of helping people in our communities have opportunities to thrive and achieve long-term financial stability.
Everyone needs a hand at one point or another, and everyone deserves a fair shot at a good life. That’s why United Way exists—to improve lives locally. Strong communities go on to create strong cities; the opportunities become boundless. And everyone wins.
Giving back to our communities has been a part of the Trimac culture for a very long time. For over 35 years Trimac has been running a United Way campaign each fall to support the organization’s community impact in giving back. The week-long campaign raises funds for the local United Way chapters to assist those that require a little extra help in the community. We encourage you to visit your local United Way site to better understand what is happening in your local region!
NTS at Tank Truck Week 2024 in Charlotte, NC
We are proud to announce that National Tank Services (NTS) is a Gold Sponsor at Tank Truck Week 2024, happening in Charlotte, N.C. from Sept. 29 to Oct. 2.
This year’s theme is Navigating New Horizons in Tank Trucking, focusing on innovation, safety, and efficiency. This is the biggest event in tank trucking, offering cutting-edge exhibits, educational sessions and networking with industry leaders. Attendees will explore emerging trends, safety advancements, sustainability initiatives and regulatory updates.
NTS will be highlighting its services and networking with key industry players at booth #325.
For more details, visit the Tank Truck Week website.
Information Highway News – Sept. 17
Meet our Drivers of the Week – Week of Sept. 9, 2024
The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
Company Driver Leslie (Les) Mathis Sr.
The Houston Service Center’s Driver of the Week is Leslie (Les) Mathis Sr. Les runs shipments all over eastern U.S. every week. He is patient, professional and always makes a positive impression with customers. As a driver-trainer, he frequently assists with technical or product issues and is always willing to discuss challenges as much as needed to provide support. Last week, Les was dispatched on a series of five tightly scheduled runs. He successfully completed each delivery, ensuring on-time delivery for every shipment—even when one was delayed by almost five hours during offloading.
Company Driver Gaetan Brodeur
Saint-Hyacinthe terminal’s Driver of the Week is Gaetan Brodeur. Gaetan is an exceptional employee, always maintaining a positive attitude and always ready to lend a hand. We are especially grateful for his willingness to assist with a critical blood run without hesitation. Thank you, Gaetan, for everything you do! We are proud to work alongside you.
Owner Operator Gurjant Kaler
The Edmonton Service Centre’s Driver of the Week is Gurjant Kaler. Gurjant has been with Trimac since 2019. He consistently demonstrates patience and calmness, maintaining excellent following distance and proper road signaling. Over the long weekend, a Trimac representative traveling with his family observed Gurjant on the road. Despite being passed by other semi-trucks and four-wheelers, Gurjant never exceeded the speed limit and remained calm and courteous to all fellow road users. This is just one example of the professionalism and commitment to safety that Gurjant is known for.
National Truck Driver Appreciation Week (US) | 2024 Driver and Support Staff appreciation month
National Truck Driver Appreciation Week (US) | Sept. 15 – 21, 2024
The purpose of this weeklong celebration is to recognize the important contributions made by the 3.5 million professional drivers, men and women, who not only deliver our goods safely, securely and on time but also help keep our highways safe. Professional drivers across the U.S. spend an average of 240 nights away from home each year. We honour all professional truck drivers for their hard work and commitment to tackling one of our economy’s most demanding and vital jobs.
We want to highlight and recognize our dedicated drivers, the everyday champions, who Safely Deliver Products that Improve People’s Lives.
A few of Trimac's exceptional US drivers
Chat with Matt – Featuring Joseph Jacknife
In this special edition of Chat with Matt, Matt sits down with Joseph Jacknife, Cost Accounting Analyst and 2024 summer intern with Trimac.
In a change of pace, Joseph led the conversation with Trimac’s President and CEO, Matt Faure, by asking the questions instead of the usual reverse format. Joseph dives into topics like Project Polaris, the key changes Matt has witnessed over the years and insights into his own personal leadership style. This candid conversation offers a unique glimpse into Matt’s experiences and vision for the future.
Information Highway News – Sept. 10
A family’s tribute to Maurice McCaig
September 25, 1938 – September 5, 2024
Below is a letter penned by Robbert McCaig.
Maurice McCaig, born on Sept. 25, 1938, in Moose Jaw, Sask., passed away Sept. 5, 2024 at home in Calgary, Alta., surrounded by love and family, after a battle with cancer.
Maurice is survived by his wife, Nicole; his two sons, Mark (Jillian) of Calgary and Mike (Bill) of Vancouver; and his two cherished grandchildren, Dayna Klee (Zack) of Calgary and Keegan McCaig of Mississauga. He is also loved by his three great-grandchildren, Khloe, Kennedy, and Roman, as well as many special nieces and nephews.
Maurice was a man who loved his family, friends, and everything with a motor. His passion for trucks began in his youth when he would eagerly sweep floors just to be around his father’s McCaig Cartage garage. It wasn’t long before he was sneaking out with drivers on early morning deliveries, and he eagerly took the wheel himself as soon as he could reach the pedals.
Over his nearly 70-year career with Trimac Transportation, Maurice held almost every position in the organization, from driver to dispatcher to president. He will be remembered fondly by his Trimac Family for his deep understanding of the industry, unwavering passion for the business, and genuine care for the people who worked there. His legacy at Trimac is not just one of professional achievement, but of fostering the culture of dedication, service and safety.
Throughout his career, Maurice played a pivotal role in supporting and mentoring multiple generations of leaders across the company, ensuring that his wisdom, values, and industry insights would continue to shape Trimac’s future long after his own tenure.
In 2018, Trimac established the Maurice McCaig Safety Award to honour his contributions as the former Chair of the Health, Safety, Security, and Environment Committee. The Safety Award recognizes branches achieving zero injuries while logging the highest number of hours worked.
This award, along with the Maurice McCaig Collaboration Centre at Trimac’s Calgary headquarters, will continue to memorialize him and serve as a reminder to us of the values of teamwork and safety.
Maurice’s love for all things motorized extended to helicopters, boats, and race cars. His passion for race cars, in particular, was shared with his dear brother Roger, culminating in their class victory at the Daytona 24-hour team race.
In his later years, Maurice actively participated in vintage sports car racing and took pride in locating and repurchasing Roger’s original orange McLaren Can-Am. His commitment to preserving automotive history led him to participate in the American Truck Historical Society and donate restored vintage trucks to the Pioneers Acres Museum.
An avid traveler, Maurice treasured his journeys with Nicole, particularly their trip to Eastern Europe in 1989 during the fall of the Berlin Wall, and a scenic train journey through Scotland on the Royal Scotsman.
Despite his achievements, Maurice remained a humble and quiet man with deep compassion for others. His generosity touched many lives in the Calgary community, supporting the Humane Society, guide dog organizations, and charities assisting those less fortunate. He was an important contributor to Trimac’s employee student scholarships and the McCaig Institute for Bone and Joint Research.
Maurice was predeceased by his parents, Jack and Stella McCaig; his brothers, JR (Bud) and Roger; and his sister, Jean. To honour Maurice and the impact he had on so many of us here at Trimac, employees are welcome to attend his memorial service in Calgary, Alta. Funeral Services will be held at Anglican Parish of Christ Church (3602 – 8th Street S.W., Calgary, AB) on Monday, September 23, 2024, at 2:30 p.m. In lieu of flowers, Nicole requests that you honour Maurice’s memory by taking a friend to lunch and expressing how important they are to you.
Read Maurice’s full obituary here.
National Truck Driver Appreciation Week (Canada) | 2024 Driver and Support Staff appreciation month
The purpose of this weeklong celebration is to recognize the important contributions made by the 3.5 million professional drivers, men and women, who not only deliver our goods safely, securely and on time but also help keep our highways safe. We honour all professional truck drivers for their hard work and commitment to tackling one of our economy’s most demanding and vital jobs.
We want to highlight and recognize our dedicated drivers, the everyday champions, who Safely Deliver Products that Improve People’s Lives.
Click here to read more about our exceptional drivers.
Trimac ranks third in bulk carriers category
The 2024 annual rankings provide an overview of the largest for-hire carriers in North America, along with timely analysis of trends shaping the industry. Top Tank Truck/Bulk Carriers are ranked by net revenue.
Get the full list here.
Information Highway News – Sept. 4
Meet our Drivers of the Week – Week of Aug. 26, 2024
The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
Company Driver Jesse Bauer
The Houston Service Center’s Driver of the Week is Jesse Bauer.Jesse is always ready to help his coworkers and often volunteers for tasks that need to be done. He goes the extra mile to ensure Trimac has a positive image with our customers. Jesse seamlessly jumps from Goodyear to Chemtrade on a weekly basis and is a valuable asset to Trimac. We would like to thank him for his dedicated service!
Owner Operator Jaswinder Singh Khella
The Toronto Service Centre’s Driver of the Week is Jaswinder Singh Khella. Over the past two years, Jaswinder has been an invaluable asset to the Port Colborne, Ont. branch. Jaswinder consistently demonstrates punctuality and reliability, and our dispatch team can always count on him to be prepared and available when needed. His willingness to assist fellow drivers and his commitment to safety, as evidenced by his low Idelic score and absence of issues, further highlight his exceptional performance.
We extend our sincere gratitude to Jaswinder for his dedication and contributions to the Trimac team.
Owner Operator Ovidiu Piso
The Edmonton Service Centre’s Driver of the Week is Ovi Piso. Ovidiu (Ovi) Piso has been with the Trimac for 15 years and consistently demonstrates exceptional dedication and hard work. He always arrives on time and goes above and beyond in his duties. His proactive approach to monitoring Cenovus’s lime levels—even on his days off—often helps him identify and address false reports in advance, ensuring seamless operations and preventing runouts. Ovi’s commitment to excellence and his heart of gold make him an invaluable member of our team. Thank you, Ovi, for your outstanding contributions and unwavering dedication!
Get ready to celebrate: Driver and Support Staff Appreciation Month
As we roll into September, we are excited to announce the beginning of Driver and Support Staff Appreciation Month! From Monday, September 2, through Friday, September 28, we’ll be celebrating the outstanding contributions of our team members who go above and beyond every day to keep Trimac moving forward. It’s you, the everyday champions, that embody our motto of Service with Safety.
To each driver, technician and support staff member, thank you for joining us on this journey. Your hard work and dedication have allowed us to service communities across North America and Safely Deliver Products that Improve People’s Lives.
Local events: Throughout the month, terminals will be hosting various local events to bring our teams together, recognize their hard work and have some fun.
– Sept. 1-7: National Truck Driver Appreciation Week Canada
– Sept. 8-14: Trimac Supporting Staff Appreciation Week
– Sept. 15-21: National Truck Driver Appreciation Week USA
– Sept. 22-28: National Technician Appreciation Week
Employee features: Each week, we will be featuring our everyday champions—the drivers and support staff who embody our commitment to Service with Safety—who have been nominated by their peers thanks to unwavering resilience, innovative spirit and the positive energy they bring to every challenge.
Appreciation gifts: We’re sending out appreciation gifts to all our drivers and support staff as a small token of our gratitude. These gifts are just one way we’re saying “thank you” for the dedication you bring to your work every day. Beyond being a gesture of appreciation, these gifts are also an opportunity to share your daily contributions with your loved ones, sparking conversations about the vital role you play in keeping Trimac moving forward. We hope they inspire pride and connection as you reflect on the impact you make each day.
Colouring contest:
We’re also excited to launch a special colouring contest this month! All employees will receive a custom colouring book as part of their appreciation gift, designed to help you spend quality time with your families while sparking conversations and storytelling about life on the road, in the shop or at the office.
Here’s how it works:
– Colour a page from Trimac’s colouring book with your family—any page counts!
– Submit a photo of the completed page to journey@trimac.com by Oct.11, 2024. Remember to include your child’s name and age, your name and terminal/branch.
– Their name will be entered into a draw for one of 10 $50 Amazon gift cards.
– The lucky winners will be announced on Oct.14 on Trinet!
The rules:
– The contest is open to children of Trimac employees only (Independant Contractors and employees from Trimac’s family of companies included).
– You must be comfortable sharing your child’s name as we will be posting it externally on social media.
– The colouring page must be from Trimac’s colouring book, which was included in this year’s appreciation gift.
– Deadline to submit a photo is Friday, Oct. 11, 2024, at 11:59 p.m. MT.
– One submission per child max. Name will be drawn randomly.
– Ten digitally delivered Amazon gift cards will be up for grabs.
Still waiting for your coloring book? No worries! Download, print and colour this page to get a head start and enter the contest while you wait.
At Trimac, we believe that it’s the unwavering dedication and commitment of our incredible team that forms the foundation of our legacy. Let’s take this month to celebrate, appreciate and recognize the vital roles our drivers and support staff play in our success.
Thank you for all that you do, and here’s to a fantastic month of appreciation!
A Legacy in the making: Garry Peacock’s 45 Years with Trimac
When Director, National Tank Services (NTS), Garry Peacock joined Trimac on Sept. 4, 1979, no one could have ever predicted the impact he would have on the organization.
Over the past 45 years, Garry has been a cornerstone of Trimac, demonstrating exceptional leadership and dedication throughout his career. Starting as a Highway Transport Mechanic in 1979, Garry quickly moved up the ranks, taking on increasingly challenging roles. As Shop Foreman, he oversaw the maintenance of transport equipment and managed a team of 15 technicians.
His career continued to progress as he became Shop Manager in Grande Prairie, Alta. and later in Edmonton, where he played a pivotal role in turning around the profitability of the shop and washrack operations. From 1999 to 2010, Garry’s expertise in safety and compliance, along with his ability to grow and develop his teams, led him to manage entire regions, including the Prairie Region and Western Canada, where he was responsible for multiple shops and washracks.
In late 2010, Garry became Director, Maintenance Facilities for Canada, where he implemented strategies to ensure regulatory compliance and maximize fleet maintenance. In 2014, Garry shifted his focus to NTS as Director, Maintenance Facilities. By 2021, he expanded his leadership to oversee fleet maintenance across North America, further enhancing Trimac’s operational efficiency and safety standards.
“My experience working in the field in Saskatoon, Sask., gave me a lot of experience so that I can relate to the people on the floor,” said Garry. “I am not a suit, I am more hands-on and happy to help where needed.”
Today, as the Director, NTS Maintenance Facilities for Canada Northeast and U.S. South, Garry manages 25 shops and 20 washracks, continuing to set the standard for excellence in maintenance and safety. His commitment to developing Area Leads in the region, ensuring employee safety and maintaining Trimac’s fleet at peak performance is a testament to his unparalleled expertise and dedication.
Driving our NTS shops forward
Garry has played a pivotal role in shaping the future of NTS shops, driving innovation and growth. One of his most significant contributions was the development of a commercial strategy for the expansion of third-party work. This strategic move not only opened up NTS shops to more external business but also projected over $51 million in revenue. By transitioning from focusing solely on internal work to embracing outside commercial opportunities, NTS could showcase the exceptional skills of its technicians while simultaneously filling revenue gaps during slower periods.
The shift to include third-party work wasn’t without its challenges. Initially, it was a tough transition, but Garry’s leadership and the clear benefits of the change helped others to see the long-term value. His philosophy of embracing change has been a cornerstone of his approach to leadership. “Change is good; it’s important to embrace it,” Garry shared, embodying his forward-thinking mindset.
Over the years, Garry’s leadership has continued to strengthen, as evidenced by the recent creation of the Peacock Safety Award. This award was designed to recognize and celebrate the incredible efforts of NTS and Bulk Plus Logistics teams that are taking safety to the next level. The NTS Guelph, Ontario branch, for instance, was the first branch to achieve this remarkable safety milestone, which includes meeting its High Consequence Reporting goal and logging an impressive 27,981 injury-free hours.
Garry’s commitment to his team is unwavering, and he has always been a vocal advocate for recognizing his team’s contributions. Understanding that their efforts are just as critical as those of drivers, he initiated the creation of the Peacock Safety Award to ensure shop teams have something to strive for and celebrate. His determination to speak up for his people and ensure their contributions are recognized has made a lasting impact on Trimac’s culture.
Carrying on the Peacock family legacy
As we celebrate Garry’s remarkable 45-year journey with Trimac, it’s impossible to overlook the deep-rooted family legacy that has shaped both his career and our company. Garry is part of a lineage that has been intertwined with Trimac’s history for nearly seven decades. His father, Ed Peacock, started this legacy in 1955 in Moose Jaw, Sask., laying the foundation for what would become a family tradition of service, commitment and excellence.
Garry is joined by several family members, including Ed, Dale, Patricia, Alex, Grant, Scott, Rodney, Dennis and Colin, who have also dedicated their careers to Trimac. Together, the Peacocks have contributed an incredible 192 years of service. This legacy extends beyond Garry, including his brothers, his daughter and even his nephew, all of whom have played pivotal roles in the company’s operations over the years.
Family values have always been at the heart of Garry’s approach to his work. He attributes the success and strength of the Peacock family to their close-knit bond. This sense of unity and support has not only been a cornerstone of their personal lives but has also influenced their professional contributions at Trimac. The Peacocks have embodied the spirit of teamwork, loyalty and dedication that Trimac values, enriching our company culture with their unwavering commitment.
In addition to their professional achievements, the Peacock family has also made significant contributions to charitable causes. Over the past six years, they have raised $170,000 through initiatives like Movember and they continue to support local charities such as STARS and the Children’s Hospital. This spirit of generosity and community involvement reflects the values that Garry and his family hold dear.
Reflecting on his long and fulfilling career, Garry proudly states, “Trimac has looked after me, and I’ve looked after it.” His words capture the essence of a relationship built on mutual respect, dedication and a shared commitment to a better future—a relationship that has spanned 45 years and continues to inspire those around him. As for retirement, Garry often remarks that he would consider it only after experiencing two bad days in a row, but fortunately for Trimac, those days have yet to come.
A true mentor
Garry attributes his success not only to hard work but also to the influential individuals who have shaped his journey at Trimac. Among these, Rick McBride stands out prominently as a mentor. With over 44 years at Trimac, Rick played a pivotal role in Garry’s career, moving him to Grande Prairie, Alta., entrusting him with the Edmonton facility, and supporting his return to Saskatoon, Sask., to further his career development.
Today, while Garry thoroughly enjoys his role, he finds his greatest satisfaction in mentoring others. He relishes the opportunity to guide new generations, helping them understand the business and navigate its challenges.
“It has its challenges, but it certainly has been rewarding to be able to share some experiences and help people grow in their positions,” Garry reflects on his role as a mentor. “They have a lot of great skill; if I can help tune them up, that’s my goal.” His commitment extends beyond just giving advice. “I may not always have the answer, but I’ll find out who does,” he assured, highlighting his willingness to support his team in any way he can.
Garry’s advice to those aspiring to have a long and fulfilling career at Trimac is straightforward yet profound: “Make sure you’re happy. Know that there are always opportunities at Trimac. Opportunities don’t always land on your doorstep. Don’t be afraid to go for it.” His career is a testament to the possibilities that arise when one combines passion with perseverance.
As we celebrate Garry’s 45th anniversary with Trimac, his story is not just one of personal achievement but an inspiration for all at Trimac. Through continuous learning and teaching, one can not only grow but also significantly contribute to the growth of others. Garry’s unwavering dedication and willingness to mentor the next generation ensure that the legacy of leadership and learning at Trimac continues to flourish.
We extend our deepest gratitude for his invaluable contributions and steadfast dedication. Thank you, Garry, for not only shaping our operations but also for inspiring and mentoring countless professionals within our organization.
Meet AIP’s leaders driving success through expertise and collaboration
American Industrial Partners (AIP) Logistics joined Trimac’s family of companies in April 2023, and the collaboration has already unlocked more learning opportunities than we could have anticipated.
Founded in 1982 by Charles Kantner, AIP began as Riverside Storage, providing basic warehousing for dry food ingredients. Recognizing a growing demand for transportation services, the company expanded its operations to include trucks and trailers, eventually developing a rail yard that solidified its standing in the logistics industry.
Today, AIP operates on a 60-acre campus in Wapakoneta, Ohio, with four buildings that house over 540,000 square feet of storage space. The small but mighty team of 30, including 10 drivers, delivers a range of services from transloading bulk resins, powders and some liquids to warehousing for aluminum, household and food products.
With a close-knit team, everyone at AIP plays a critical role in the company’s success, making it an essential part of Trimac’s expanding operations. Let’s take a closer look at the four key leaders who are driving AIP forward.
Brayden Newland
AIP’s Chief Financial Officer, Brayden Newland, has been with the company nearly three years. Like many roles within a small team, his position extends far beyond the typical responsibilities of a CFO. Brayden manages human resources, IT, customer contracts including yearly pricing, and of course, accounting and finance. His multifaceted role highlights his dedication and versatility to keeping AIP running smoothly.
Brayden’s career trajectory has been swift, earning a bachelor’s degree in accounting with a minor in finance from Ohio Northern University in just two and a half years. He began as an accounting Intern with the Defense Finance Accounting Service (DFAS) and eventually moved into management where he grew his team from three to 15.
In 2021, Brayden decided to find a role closer to his hometown, near Lima, Ohio. His appreciation for small-town culture along with his love for warehousing led him to a role with AIP, which soon transformed into the position he holds today. His previous experience with equipment on the floor sparked a desire to explore other facets of the business.
Thanks to new systems and automation, Brayden’s team of two—including himself—efficiently handles accounting, allowing him to support other business areas. Equipped with a forklift license, Brayden is even ready to help in the warehouse when needed—a sentiment that resonates across the AIP team. “I love coming to work every day,” expressed Brayden. “I know every employee and we’ve got a great management team that works well together.
Brayden’s commitment and hard work play a pivotal part in the company’s success and growth but work in tandem with his cross-functional team. Together, his team fosters strong collaboration to ensure that every aspect of AIP’s operation is aligned and efficient.
Vince Jolly
Operations Director Vince Jolly joined AIP in 2021. Vince oversees various groups within AIP, from transloading to driver management and everything in between. His insight and leadership are critical in the team’s decision-making process, particularly in maximizing resource utilization—an area where Vince excels.
Vince holds a bachelor’s degree in business from Ohio State University. He began his career in the food industry with Interstate Brands Corporation, where he rose through various positions to become Director of Operations, managing seven manufacturing facilities and approximately 1,300 employees across the upper Midwestern US. His extensive experience spans manufacturing, production, engineering, transportation, research development and quality assurance.
In 2007, Vince moved to Wapakoneta to prioritize family time, working at a private equity firm overseeing a pizza manufacturing facility. After a four-year stint in ethanol plant management, he returned to the food industry before landing at AIP.
Originally from Wapakoneta, Vince was pleased to find a role close to home at AIP. His expertise has not only enhanced operations but also positively influenced the company’s culture. Vince is a strong advocate for work/life balance, facility maintenance and treating employees right.
“In business, you have to invest in machinery and maintenance,” said Vince. “The same can be said with investing in our people. It’s the human capital side.”
Vince’s vast experience and unwavering dedication have been instrumental in shaping the success of AIP’s operations. His thoughtful approach and commitment to AIP’s people and the business make him an invaluable asset to the small but mighty team.
Bert Bendokaitis
Bert Bendokaitis, Manager, WMS & Inventory Control, started his journey with AIP at approximately the same time as Vince in 2021. He oversees warehouse services, inventory control, and customer relations, leveraging his extensive experience with their Warehouse Management System (WMS).
Originally from Grand Rapids, Mich., Bert holds a bachelor’s degree in marketing from the University of Michigan. His career began at Speedway working in operations and marketing. There, he developed a passion for data, eventually leading him into the warehousing industry. This journey took him from Michigan to Florida and finally to Ohio.
With over 20 years of experience in warehousing and logistics, Bert’s expertise spans international and domestic transportation management, ocean freight containers, and truckload operations, including small packages, UPS, DHL, and expedited shipping.
Today, he works closely with the team, providing accurate data that informs various business areas.
“I could have a warehouse with 4,000 items, and I could get you within five to 10 feet of where that palette is located,” said Bert. “There are things that I can get out of the WHS that others can, but I know how to do it quickly and efficiently.”
Bert’s willingness to step in wherever needed reflects his commitment to the team. His experience and deep understanding of warehouse operations make him an important piece of the AIP puzzle. Putting the right people in the right roles is crucial, and Bert exemplifies how that approach drives AIP’s success.
Dawson Kohl
Trimac’s Area Manager Special Projects, Dawson Kohl, started working with AIP shortly after the acquisition. His role is uniquely intertwined with AIP, bridging the gap between Trimac and AIP operations. During the transition, Dawson has been immersing himself in AIP’s expert warehousing operations and technology while also bringing valuable insights on trucking, safety culture and environmental services to the team. “I love the challenge and absolutely love AIP,” said Dawson. “I absolutely love that branch. It’s gorgeous.”
Dawson joined Trimac in 2013, initially working on the Hammerstone project in Fort McMurray, Alta. Following Fort McMurray fires, he transitioned to an Area Manager role for Trimac’s Trail, B.C. branch in 2016. In 2020, he moved into special projects, supporting major transloading operations across various locations including Fairburn, Ga., Concord, Ont. and Trail. Today, his role focuses on trucking and transloading in Trail, Kamloops, B.C. and AIP— with more to come!
Originally from Port Colborne, Ont., Dawson was determined to move out west. Rising through the ranks at G4S Cash Solutions, his role eventually led him to Edmonton, Alta. with his family in 2005. He continued to build his leadership skills and experience as General Manager for Northern Alberta before moving to Trimac.
Dawson is the second generation of his family to work for Trimac. His father drove for Bartlett Transport Limited, acquired by Trimac in 1996. Today, his son, Heavy-duty Mechanic Roman Kohl, continues the legacy.
Dawson’s deep-rooted trucking expertise and strong core values reinforce the connection between Trimac and AIP. His commitment to safety, operational excellence, and team success reflects a legacy of dedication spanning three generations.
The future is bright
AIP’s potential is limitless, thanks to Brayden’s financial acumen, Vince’s resource management, Bert’s expertise in systems and inventory, and Dawson’s trucking and transloading knowledge. The small, cross-functional team leverages each other’s strengths to make informed decisions and deliver exceptional service.
AIP has always strived to service high-volume customers. They will never turn down a new customer, even going out of their way to find a temporary solution.
It’s that approach to white-glove customer service that truly makes their team unique and their customers loyal! With customers like Proctor and Gamble and Cargill, AIP understands the value of reliable customer service and fostering good relationships.
“Everyone at AIP takes pride in what they do,” said Brayden.
Like Trimac, AIP reflects the values of hard work and a supportive work environment. Both organizations are built on strong foundations and share a commitment to growth, making this partnership full of potential.
“Being as lean as we are, we don’t have a safety person or human resources, and now with Trimac, we have those,” said Bert. “That’s been helpful to us.”
Since its acquisition, AIP has expanded its trucking business by almost double, which is only the tip of the iceberg. This dynamic blend of skills and collaboration among the team has created a fertile ground for learning and innovation. By leveraging each other’s strengths and the additional resources from Trimac, AIP is well-positioned to continue its growth trajectory. With this incredible team at the helm, together, we are paving the way for even more achievements ahead.
Trimac grieves passing of Harshvir Malhi
It is with sadness that we announce the tragic loss of our colleague, IC Harshvir Singh Malhi, who passed away in an accident on the morning of Aug. 14, 2024. At approximately 4:37 a.m., Harshvir was involved in a fatal rollover while transporting a loaded trailer carrying ammonium nitrate solution near Nanton, Alta.
Harshvir, who was just 31 years old, had been a dedicated member of the Trimac family for more than two years. Harshvir was deeply respected by his peers and cherished by those who had the privilege of working alongside him. He leaves behind his wife, Jaspreet, and their two young sons—a three-year-old and a 15-month-old—who now face an unimaginable loss. Our hearts go out to his family, friends, and colleagues during this incredibly difficult time.
In light of this tragedy, a GoFundMe page has been set up by Harshvir’s co-worker, Harminder Singh Dhaliwal, to assist his wife and children. The funds raised will go directly to Jaspreet to help alleviate some of the immediate financial burdens as she navigates this heartbreaking period. Your generosity and support can provide much-needed relief to Harshvir’s family and help them as they face the challenging road ahead.
To contribute to the fundraiser, please visit the GoFundMe page here: https://www.gofundme.com/f/help-harshvirs-wife-and-two-young-children
Harshvir will be profoundly missed by all who knew him, and we will honour his memory by continuing to prioritize safety and support within our team.
Information Highway News – August 27
Meet our Drivers of the Week – Week of Aug. 19, 2024
The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
The Houston Service Center’s Driver of the Week is Marcus Crouch.
Marcus has repeatedly stepped up to rescue emergency shipments, assist with tough loads and has often set aside personal plans to handle last-minute deliveries. He is courteous and professional at every customer stop, prioritizing safety at every step of the process. Marcus reports to operations when he identifies unsafe customer offloading procedures and offers suggestions for improvement. We’d like to thank Marcus for consistently upholding our commitment to safe service.
The Toronto Service Centre’s Driver of the Week is David Forbes.
David has worn many hats throughout his 11-year journey with Trimac, gaining experience across dry bulk, chemicals, food grade, compressed gas and cryogenics. Recently, he went above and beyond by mentoring a driver from another branch, helping us expand our reach for a key customer. Our customer appreciates this effort, and we want to recognize David for rising to the challenge and getting the job done. Thank you, David, for your dedication, hard work and for always going the extra mile.
The Edmonton Service Centre’s Driver of the Week is Cody Fowler.
Cody has been with Trimac for over 10 years. He is a stellar driver and model employee. He consistently builds strong relationships with our customers and has even managed to secure work from other carriers when they fall short. Thanks to the relationships Cody has built, he was able to rescue loads from another carrier and secured three new locations for one of our customers. The sales team has been working to increase loads with this customer, and with Cody’s exceptional customer service, we’re confident we’ll continue to gain more business. Thank you, Cody!
Office Closure Reminder: Labour Day
Please note that on Monday, Sept. 2, 2024, our North American corporate offices will be closed for Labour Day. This closure affects all provinces in Canada and states in the U.S.
Labour Day is a public holiday celebrated in various parts of the world to honour the contributions and achievements of workers and the labour movement—serving as a tribute to the social and economic achievements of workers worldwide and their impact on our daily lives.
Labour Day traces its history back to the labour union movement of the late 19th century, specifically in Canada and the United States, when labour activists advocated for a day to recognize and celebrate the movement’s efforts in improving working conditions and worker rights.
Make safety part of your weekend plans
Holidays are anticipated opportunities for people to enjoy parks, lakes, sporting events, and attractions, which means more travellers will be on our roadways. Drivers are reminded to follow all laws and be courteous.
According to an Alberta study that examined five years’ worth of crash data, holiday weekends see, on average, an 18% higher rate of fatal collisions than non-holiday weekends. As a result, police forces across the country are stepping up enforcement, watching for not only speeders but also the “big four” that contribute to highway deaths: aggressive drivers, distracted drivers, impaired drivers, and those not using seatbelts.
Among three of those illegal acts – impaired driving, speeding, and failure to wear a seatbelt – the non-use of seatbelts tends to be the higher of the three infractions on long weekends, according to the study, even though seatbelts worn correctly can reduce the chances of death in a collision by 47% and the chances of serious injury by 52%.
As we approach the Labour Day weekend, we want to express our heartfelt thanks for your unwavering dedication and hard work throughout the year. Your contributions are the backbone of Trimac’s success, and we are incredibly proud of what we’ve accomplished together.
Trimac launches Intern Mentorship Program
We are excited to announce the launch of Trimac’s new Mentorship Program, designed to connect our interns with emerging and seasoned leaders within the organization. This program aims to help accelerate the professional growth of our interns while simultaneously enriching the leadership skills of our tenured employees.
This year, Trimac welcomed 16 new and returning interns from a variety of backgrounds and skillsets as part of our Internship Program. As the summer internship comes to a close, the Mentorship Program ensures that the connections made and the knowledge gained don’t end here. Interns will be paired with experienced Trimac employees for one-on-one mentoring sessions that will extend beyond the internship, providing ongoing support and guidance as they continue their professional journeys. This program not only reinforces our commitment to developing future talent but also fosters a culture of continuous learning and collaboration within Trimac.
Information Highway News – August 20
Meet our Drivers of the Week – Week of Aug. 12, 2024
The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
The Houston Service Center’s Driver of the Week is Company Driver Minh Pham.
Since joining us in 2012, Minh has consistently proven to be an invaluable asset, especially in challenging situations. He is always willing to stay late to assist a driver in need and regularly takes it upon himself to identify the root cause of issues, recommending corrective actions to prevent future occurrences. We would like to thank Minh for his dedication to problem-solving, as well as for his insight and knowledge.
The Toronto Service Centre’s Driver of the Week is Company Driver Jacorey Jones.
Jacorey is a new hire who has already made a positive impact within the branch. He consistently demonstrates a strong work ethic and is always willing to assist the dispatch team when needed. Recently, he took on the responsibility of covering a new cross-border lane without any issues. Jacorey is punctual and consistently meets all customer requests. We are thrilled to have Jacorey on our team and look forward to working with him in the years to come!
The Edmonton Service Centre’s Driver of the Week is Owner Operator David D. Yankov.
David consistently demonstrates exceptional dedication and support across all the sites he operates on. He takes a proactive approach in identifying and reporting site deficiencies to ensure they are corrected and drivers remain safe. David’s commitment to promptly addressing issues with safety as the top priority exemplifies the high standards we strive for at Trimac.
Leading the way: Safe driving tips for harvest season
Harvest season is upon us!
From July to November, harvest work is in full swing, which means local roads and highways will see increased farm traffic. Slow-moving farm equipment will be on roads already busy with summer travellers and families as children return to school. You’re most likely to find yourself sharing roads with tractors, swathers, balers, bale trailers, combines and grain carts.
During the busy season, farmers often travel long distances between fields, and this requires transporting equipment on public roads throughout rural areas. Farm equipment is oversized and slow compared to other vehicles using the roads and when certain procedures are not met, this can lead to collisions and other incidents.
Driving safety tips during harvest season:
- Slow down — those flashing lights mean “caution” and those big triangles mean “slow-moving vehicle.”
- Keep a safe distance so operators can see you. If you can’t see their mirrors, they can’t see you.
- Don’t assume they know you’re there; farm equipment is noisy and operators may not hear you approach — don’t be afraid to use that horn if you decide to pass.
- Large equipment may reduce lane width and passing opportunities. Pick a safe place to pass and pass wide. Make sure there’s nothing coming in the other lane. Wide equipment creates large blind spots.
- Don’t pass within 100 feet of any intersection, hill, railroad grade crossing, bridge, elevated structure or tunnel.
- Watch for possible field entrances where vehicles may turn in unexpectedly. When they pull to the right side of the road, it doesn’t necessarily mean they’re letting you pass — they may be preparing for a wide left turn.
- When meeting oncoming farm equipment, pull to the right-hand side of the road, if the shoulder permits, to ensure a safe passage.
- Slow down and remain patient. Grain trucks are heavy and require long stopping distances.
- When visibility is limited by dusty conditions, the sun is low on the horizon, night has fallen or in poor weather conditions, be especially vigilant.
- Be wary of unsecured cargo like bales of hay that, if not properly secured, can cause catastrophic damage.
- Leave plenty of time to reach your destination if the trip involves travel on rural roads.
- Distracted driving is a major cause of all accidents but be especially careful to avoid the electronics near farm equipment. The text, call or email can wait!
As professional drivers, it’s our responsibility to lead by example, especially during the busy harvest season. With the increase in farm traffic on rural roads, safety is paramount. By staying vigilant, exercising patience and following these essential safety tips, we can help ensure that everyone on the road gets home safely. Let’s continue to set the standard for safe driving and show our commitment to keeping our roads secure for all.
Back to School Safety
With children of all ages heading back to school this month, drivers play a key role in back-to-school safety. It’s important we all watch out for children and school buses on our streets over the coming weeks. Below are some stats specific to Back-to-School safety:
- Nearly 50 per cent of the other drivers involved in collisions with school buses committed a driver error. The most common driver error committed by other drivers was following too closely.
- On average each year, approximately 247 children under 15 are killed or injured as pedestrians or cyclists.
- School buses in Alberta travel an estimated 450,000 km a day – that’s more than 10 times around the earth!
- The penalty for failing to stop for a school bus with its alternating flashing red lights activated is $543 and six demerit points in Alberta, Canada.
- Over 70 per cent of casualty collisions and nearly 90 per cent of property damage collisions involving a school bus occurred in urban areas.
Please take a moment to review these safety tips!
Information Highway News – August 13
Trimac mourns Glenn Medina
It is with sorrow that we announce the loss of our Trimac Company Driver Glenn Medina, who tragically passed away in an accident on Aug. 3. At approximately 5 a.m., Glenn was travelling on I-80, returning from Nevada to Hayward with empty trailers. For reasons still under investigation, Glenn lost control of his truck, resulting in a devastating and fatal fire.
Glenn has been a valued member of the Trimac family for six years, known for his dedication, professionalism, and warm personality. He was recently married, and his wife, Jovelyn, had just arrived from the Philippines to join him in the United States. They were the proud parents of a 6-month-old daughter, Athena Elliesha. He also leaves behind three adult children.
“Glenn was a dedicated driver,” said Marty Gevorkian, Terminal Manager. “He handled some of our most critical cross-border routes, always with the goal of providing a better future for his family. He often talked about saving for a house and giving his new baby the best start in life. His work ethic and commitment to his loved ones will always be remembered.”
Our thoughts and prayers are with Glenn’s family—especially Jovelyn and Athena—during this incredibly difficult time. In light of this tragedy, a GoFundMe page has been set up to assist Glenn’s family with funeral expenses and to help ease the financial burden they now face.
Glenn will be profoundly missed by all who had the privilege of knowing him.
You can donate to support his family here.
We understand that this news is difficult to process, and we encourage everyone to lean on each other for support. If you are struggling or need someone to talk to, please know that TELUS Health counsellors are available through Trimac’s Employee Assistance Program. You can access grief support in person or over the phone.
Employee Assistance Program
Canada:
English: 1-844-880-9142
French: 1-844-880-9143
TTY: 1-877-338-0275
US:
English/French/Spanish: 1-800-272-2727
Glenn will be profoundly missed by all who had the privilege of knowing him.
Meet our Drivers of the Week – Week of Aug. 5, 2024
The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
Company Driver Chales E. Stanaland
The Houston Service Center’s Driver of the Week is Chales E. Stanaland.
Charles consistently completes his work safely and ensures that customers are well taken care of. He is always willing to assist other drivers in need and takes an active role in training new drivers. Charles is a valuable asset to the Chemtrade business in Beaumont, Tex.
We would like to thank Charles for his professionalism.
Company Driver Jonathan Beaudet
The Saint-Hyacinthe branch’s Driver of the Week is Jonathan Beaudet.
Jonathan truly stood out this week. Jonathan didn’t hesitate to step in when the Val-Joli, Que. branch was left without a transloader. He managed all the transloading tasks and delivered loads throughout the week.
Thank you, Jonathan, for your dedication and hard work everyday!
Owner Operator Bhagwant Pangalia
The Edmonton Service Centre’s Driver of the Week is Bhagwant Pangalia.
Bhagwant has been a driver with the Petroleum division for two years and during his time at Trimac, he has consistently stepped up to the plate. Whether mentoring other drivers, being the first to volunteer for challenging campaigns or consistently embodying the Trimac’ safety culture, Bhagwant is a professional driver of the highest caliber.
With his positive attitude, enthusiasm for the business and unwavering teamwork, Bhagwant is a pleasure to work with. We look forward to many more years with him on our team.
Thank you, Bhagwant, for all that you do for your team at Trimac!
Watch the Truckers Against Trafficking cause discovery event replay
Trimac recently hosted a company-wide webinar diving into how the trucking industry is uniquely positioned to recognize and report human trafficking.
Truckers Against Trafficking (TAT) was founded in 2009 with a mission to educate, equip, empower and mobilize members of the transportation industry to recognize and report human trafficking. Understanding that truckers are the eyes and ears of a nation’s highways, TAT wanted to equip transportation professionals to become partners to law enforcement in combating this crime.
Human trafficking is a crime that exploits people for profit and a criminal enterprise that affects over 150 million people globally. Second only to the illegal drug epidemic in profits, human trafficking tears families apart, destroys lives and undermines basic human rights. Millions are trapped worldwide, and the transportation industry is a vital artery for combating this crime.
Since 2015, Trimac has trained over 4,500 employees with TAT’s over the road (OTR) training video. With over 1.8 million trained worldwide, the training includes industry segment-specific videos (OTR, local driver, in-home delivery, etc.), wallet cards and a phone app, which cover everything from the red flags to look for and how to successfully report human trafficking. Armed with this knowledge, transportation professionals are making thousands of reports, which are resulting in hundreds of victim recoveries and perpetrator arrests.
This fight requires a united front and with the transportation industry behind this cause, we can dismantle the networks of human trafficking. By educating ourselves and empowering others, we can create a future where our roads are free from exploitation and victims have a safe road to freedom.
View the webinar titled Combating human trafficking through the transportation industry hosted by TAT’s Industry Training Specialist Chris Moreno here.
Krista and Haggards Mud Racing represent NTS with pride
Krista Lang, our National Tank Services Shop Laborer in Regina, is representing her shop in the wet and wild mud bogging racing scene.
Krista and her husband Rory have been mud bogging for over 17 years, travelling to small towns across Southern Saskatchewan to participate in the exhilarating sport. Mud bogging involves driving specially modified vehicles through deep mud pits, often resulting in spectacular displays of driving skill and sheer power.
Over the weekend of July 27, Krista and Rory attended Theodore’s Annual Super Swamper, where Rory achieved an impressive second-place finish in the 35-in. tire class competition. Krista’s passion for mud bogging doesn’t stop at cheering from the sidelines; she raced her personal Jeep Cherokee about 4 to 5 years ago and proudly took home a third-place trophy.
Krista, Rory and his brothers Bernzie and Gary started Haggards Mud Racing, a team consisting of five drivers, all sporting Jeep Cherokees. This tight-knit group thrives on the camaraderie and support within the mud bogging community, where competitors often lend a hand for repairs and maintenance. The spirit of teamwork and mutual support is something Krista carries over into her professional life at NTS.
This season, Krista adorned her Jeep with some NTS decals, proudly showcasing her connection to our company while she competes. This gesture not only highlights her pride in NTS but also brings a bit of our brand into the exciting world of mud bogging.
We wish Krista the best of luck throughout the rest of the season!
Information Highway News – August 7
Meet our Drivers of the Week – Week of July 29, 2024
The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
Company Driver Bandele (Zeke) Ezekiel
The Houston Service Center’s Driver of the Week is Bandele (Zeke) Ezekiel. Zeke has been an incredible help to operations in the past, so it’s no surprise that he continues this trend. In the last week, Zeke has assisted another branch with covering DOW deliveries, doing so entirely on recap hours while maintaining on-time deliveries for each shipment. His level of commitment to delivering shipments makes him stand out as an exceptional driver.
Owner Operator David (Dave) Barnes
The Toronto Service Centre nominates Dave Barnes from the Sarnia branch for Driver of the Week. Over the past month, a customer significantly increased their usage of our product line, creating a considerable challenge for our team of four drivers. Dave has consistently stepped up to assist both his dispatcher and the customer, ensuring that product levels remain sufficient and that the customer never runs out of stock. While other drivers have managed four trips per week, Dave has gone above and beyond by completing five trips. Additionally, he has taken the initiative to directly contact the receiver to monitor their inventory levels, demonstrating his proactive approach and commitment to exceptional customer service. Dave’s tremendous efforts and dedication have considerably aided in sustaining our high levels of service and customer satisfaction.
Company Driver Navjeet Uppal
The Edmonton Service Centre’s Driver of the Week is Navjeet Uppal. Navjeet Uppal recently completed one year of service with Trimac without any incidents. Throughout his tenure, Navjeet has consistently maintained an excellent Idelic score. He has been very cooperative and engaged in training efforts, including winter driving and chain-up courses. Navjeet has demonstrated a positive attitude when dealing with dispatch and goes the extra mile to ensure our customers’ needs are met safely and professionally. He has shown a willingness to work in the interior of B.C. during challenging winter months and to assist with Lafarge deliveries on Vancouver Island whenever needed. Navjeet has become a valued member of the Richmond team and we are proud to have such a dedicated and diligent driver representing Trimac every day.
Chat with Matt – Featuring Kyle Wudrich
In this edition of Chat with Matt, Matt sits down with Kyle Wudrich, Trimac’s Cybersecurity Operations Analyst. Kyle shares insights about his role at Trimac and his background in cyber security.
He discusses the robust measures Trimac employs to protect sensitive data from cyber attacks and how the team stays updated on the latest threats and vulnerabilities. Additionally, Kyle offers valuable advice to employees on how they can contribute to Trimac’s overall cyber security efforts, emphasizing the importance of vigilance and proactive measures in maintaining digital safety.
Trimac supports Trucking HR Canada initiative to showcase diversity in trucking industry
Trimac is excited to announce its participation in Trucking HR Canada’s (THRC) initiative to create a photo library aimed at showcasing the diverse faces of the trucking and logistics industry.
This project involves compiling and curating a collection of professional photographs that depict industry professionals in various roles, from behind the wheel and in the yard to the warehouse and office settings, which aligns with THRC’s mission of fostering a sustainable talent pipeline for the industry’s future growth!
The Northern Resource Trucking team along with National Tank Service’s Apprentice Mechanic April Anderson and Licensed Mechanic Tavia Bruyere participated in the photoshoot at the Saskatchewan, Sask. branch.
Why this initiative matters
The driving force behind this project is THRC’s research, which highlights the importance of attracting, recruiting and retaining under-represented groups to address labour shortages in the trucking sector.
By using images that depict diverse individuals in all roles within the industry, THRC can inspire career-seekers to consider trucking and logistics as a viable and rewarding career path.
At Trimac, we are fortunate to have numerous exceptional women contributing to our success across various roles. Their dedication, expertise and leadership are vital to our operations, and we are honoured to feature them in the THRC photo library. This initiative is a step towards a more inclusive and representative industry and Trimac is proud to be part of this positive change.
Information Highway News – July 30
Meet our Drivers of the Week – Week of July 22, 2024
The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
Company Driver Alberto Gutierrez
The Houston Service Center’s Driver of the Week is Alberto Gutierrez. Alberto Gutierrez, based out of San Antonio, Texas has been with Trimac for seven years. He is always willing to assist and step up whenever needed. In his short time as a driver trainer, he has consistently taken calls from his colleagues and assisted in any way he can. Alberto is a very dependable employee and an excellent driver trainer.
Owner Operator Juan Ramirez
The Toronto Service Centre’s Driver of the Week is Juan Ramirez from the Detroit, Mich. branch. Recently, when our boiler system went down, one of our trailers needed to be steamed at a third-party site. After returning from his previous load, Juan immediately took the trailer to the third-party site without hesitation. He stayed in constant communication with dispatch and waited for nearly six hours until the steaming was completed. Juan went above and beyond to rescue this load for one of our key customers, DOW. We would like to thank Juan for his excellent service and dedication to Trimac and our customers.
Owner Operator Dean Witter
The Edmonton Service Centre’s Driver of the Week is Dean Witter. Dean has over 30 years of experience with Trimac and is one of our most seasoned drivers in the Edmonton crude division. His extensive knowledge and experience make him invaluable, especially when setting up new customers. Dean’s strong work ethic and high personal standards ensure that we can handle new locations and loads with minimal issues. He is always willing to assist his fellow drivers and answer any questions they may have. Dean is an excellent resource for our operations team, and his vast knowledge helps dispatch resolve challenges efficiently. His dedication to safety exemplifies the principle of “Service with Safety” for all Trimac employees.
Arlin Delbridge named Driver of the Month by South Dakota Trucking Association
We are excited to share that Company Driver Arlin Delbridge has been named the August 2024 Driver of the Month by the South Dakota Trucking Association (SDTA). This achievement earns him a chance to win the title of 2024 Driver of the Year at the SDTA Chairman’s Banquet happening at their annual convention on Sept. 27, 2024.
This special recognition is open to drivers who perform any outstanding act of heroism, contribute to highway safety, or exhibit an extraordinary act of courtesy or an exceptional deed or act of service to mankind within the community reflecting positively on the motor carrier industry. It can also be awarded to those who complete an extended period of safe and courteous driving. Each nominee’s application is reviewed and compared with other applicants.
Arlin has been driving with Trimac since 1997, building a remarkable reputation for going above and beyond to lend a hand. Over his career, he has driven an impressive 3.5 million miles, maintaining a (preventable) accident-free record and exemplifying the highest safety standards.
Being a driver coach for over a decade, Arlin is always willing to assist, whether it’s supporting fellow drivers, helping the office staff or ensuring customer satisfaction. His professionalism, confidence and big heart have not gone unnoticed.
“Arlin is always willing to help whether it’s other drivers, us in the office or our customers,” said Terminal Manager Gene Williams. “He’s very professional and confident. You can tell he cares.”
Gene, who submitted Arlin’s nomination for Driver of the Month, will be joining Arlin and his wife at the SDTA convention to celebrate this remarkable recognition.
Congratulations, Arlin, for this incredible achievement. We eagerly anticipate hearing your name announced as Driver of the Year soon!
Ben Lacour sings the trucker’s tale in “Get Me Home”
Ben Lacour, Trimac’s Director of Truckline Transformation based in Houston, Texas, uniquely combines his insights from the trucking industry with his passion for music. Drawing from his deep connections to truck driving—his father was a truck driver—Ben captures the essence of this life in his music. His song “Get Me Home,” was written and recorded to reflect the experiences and challenges of being a professional truck driver.
Musical beginnings
Ben’s musical journey began at the age of 20, surrounded by his father and uncle’s diverse musical influences. This early exposure to different music genres helped shape his versatile musical tastes, though he identifies most strongly with acoustic country music.
“Music is my therapy and what helps me get through life,” Ben shares, reflecting on how songwriting and performing help him navigate life’s challenges. “I usually judge how my week is going by if I have sat down and played any music this week. If I haven’t then I know I need to take a step back and make time to play. Playing music just helps clear my head and calms me down.” Beyond the guitar, Ben is currently exploring the piano, adding another layer to his musical expertise.
Inspirations and Aspirations
Among his musical influences, Chris Stapleton stands out as a significant idol. Ben’s admiration for Stapleton’s craftsmanship is evident in his cover of “Parachute,” which is available on Spotify alongside other original material and cover songs. While not currently part of a band, Ben is open to where his music journey might lead, with plans to return to the studio soon to record new material. The song “Get Me Home” is inspired by a true event where one of his drivers was eager to return home for an anniversary.
“I wrote that a while back when one of my best drivers was trying to get back home to his wife for their anniversary,” said Ben. “Between being a manager for the drivers and growing up with my dad being a truck driver. It was a lot of fun to write that song and then take it to the studio to record it.”
Ben’s music is a celebration of this unique perspective, offering a soundtrack to the lives of truck drivers everywhere.
Information Highway News – July 23
Meet our Drivers of the Week – Week of July 15, 2024
The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
Company Driver Cedrick Piper
The Houston Service Center’s Driver of the Week is Cedrick Piper. Cedrick exhibits true professionalism every day and does what is asked of him without any complaints. He does a fantastic job with his Lytx, ISAAC and Workflow scores on a consistent basis. Thank you, Cedrick, for all that you do to make the Trimac team successful.
Company Driver Benoit Laflamme
The Toronto Service Centre’s Driver of the Week is Benoit Laflamme. Benoit’s dedication to always go above and beyond sets a high standard for all of us. We thank you, Benoit, for being the driver who is always willing to take on new destinations, whether it’s assisting in the Maritimes, handling propane or transporting any other product. He consistently says ‘yes’ to learning and exploring new routes.
Owner Operator Blair Payne
The Edmonton Service Centre’s Driver of the Week is Blair Payne. Blair consistently demonstrates exceptional qualities and a genuine commitment to his responsibilities and colleagues. His willingness to go above and beyond the call of duty is commendable. To further highlight Blair’s dedication, he had a scheduled day off when dispatch called to inform him of a driver shortage. Without hesitation, he rescheduled his personal day and stepped in to help the team. Having Blair as part of our team is truly a pleasure. His dedication, professionalism and commitment to safety make him an ideal candidate for our Driver of the Week.
AIP driver’s heroic action highlights Service with Safety
At Trimac, our core value of Service with Safety is more than just words; it is a principle that guides our everyday actions. A recent event involving one of our dedicated drivers exemplifies these values in a truly remarkable way.
A few weeks ago, AIP Logistics Company Driver Shawn Lopata was completing his regular trip to a long-time customer site. It was a scorching hot day and by coincidence, he was running a little late due to a detour. As Shawn approached the site, he noticed a customer employee on top of a train car, holding an extended pole prodding product. While getting ready to leave, out of the corner of his eye, Shawn saw a blue flash and then realized the employee was no longer visible. Hearing cries from above, Shawn carefully climbed up onto the train car to investigate. What he found was shocking—the employee had been electrocuted after the pole struck the power lines above. The cardboard he knelt on was on fire, his pants were half burnt and his fingers were severely injured.
With no one else in sight, Shawn took immediate action. He ensured the employee was safe before returning to his truck to call 911. Shawn stayed with the employee until emergency services arrived. Then, Shawn ran into the facility to inform the customer of the incident. Thanks to Shawn’s quick thinking and decisive actions, the employee was airlifted to a hospital and received the critical care he needed.
Words of gratitude
Shawn’s bravery and commitment did not go unnoticed. The injured employee’s son called Shawn to thank him personally and provide an update on his father’s recovery. The customer also expressed their immense gratitude with a handwritten card, acknowledging Shawn for saving their employee’s life. In the spirit of teamwork and celebration, Shawn’s colleagues held a small work party complete with tacos and cake, celebrating his heroic actions.
Shawn joined AIP as a Company Driver 11 months ago. He brings 28 years of heavy equipment and auto parts experience to the role, along with previous history in the United States Naval Construction Battalions, better known as the Navy Seabees.
This story is a powerful reminder of our commitment to Doing the Right Thing. Shawn’s actions reflect our dedication to prioritizing safety and looking out for our neighbours. His ability to remain calm under pressure and take swift action exemplifies what it means to do the right thing, even in the most challenging circumstances.
We are incredibly proud of Shawn and his demonstration of our core values. His actions not only saved a life but also reinforced the importance of safety and service in our daily operations. With people like Shawn on our team, we will continue to uphold these values, ensuring that we always prioritize the well-being of our employees, customers and community.
Product stewardship training video filming wraps up in Edmonton
Recently, Trimac, along with partners Frame One Media, completed video shooting for our product stewardship loading and unloading procedures in Edmonton, Alta., and surrounding area. Several of our people were key in engaging with our customer partners and making this happen within the same week.
Nine procedures were filmed throughout the week:
– Petroleum Loading
– Petroleum Pump offload
– Petroleum Gravity offload
– Crude Oil Load
– Crude Oil Off Load
– Sulphur Loading
– Sulphur Off Loading
– Compressed Gas Loading
– Compressed Gas Offloading
Special thanks to our drivers, Dean Witter, Tammy Rogerson, Mahbir Bath, Chris Ohlendorff and Zerihun Adane, who endured the scorching heat last week to take the extra time to allow the filming required.
Phil Comeau, Safety Manager for the Northeast, has been an integral part of this project from the beginning and took time to be onsite out west for the week. His contribution to keeping the project on track and helping us meet the tight timelines has been invaluable.
We would not be able to film these videos without the cooperation of our customer partners, Rally Resources, Gibson Energy, Heartland Sulphur, Whitecap Resources and UFA.
Thank you to Area Managers Eric Earl and Mike Bussey and Terminal Managers Jason Norrish and Grant Bertrand for providing the resources to complete this project on time.
Our Field Representatives were key in leveraging their relationships to get permission from our customer partners to film at their locations, organizing drivers and keeping the project on schedule the entire week.
Thank you, Field Reps Scott Hearn, Norm Kolwich and Allen Riter for your time and expertise.
Trimac for Good Cause Discovery Event: Truckers Against Trafficking
Why involve the transportation industry in the fight against human trafficking?
The trucking industry is uniquely positioned to recognize and report human trafficking. Truckers Against Trafficking (TAT) believes by educating and equipping members of key industries and agencies with the information they need to spot human trafficking and report it effectively, millions of people will move from passive bystanders to active disruptors.
As we approach the tenth World Day Against Trafficking in Persons on Tuesday, July 30, Trimac is hosting a live webinar titled Combating human trafficking through the transportation industry hosted by TAT’s Industry Training Specialist Chris Moreno.
Chris is responsible for educating the transportation industry on how to recognize and respond to human trafficking. Additionally, she collaborates with all trucking entities to implement TAT’s vision.
The webinar will cover:
– What is human trafficking
– Trafficking myths
– TAT’s mission
– How you can spot the signs and get involved
Whether traveling over-the-road or delivering goods to businesses, every truck driver can play a role in recognizing and reporting human trafficking. Traffickers keep their victims on the move, they are traveling on the same highways and visiting the same truck stops and gas stations as everyone else, creating multiple opportunities for victim identification.
Title: Combating human trafficking through the transportation industry
Date: Thursday, Aug. 8
Time: 9 – 10 a.m. MT
Location: Microsoft Teams
Check your email and accept the meeting invite from trimacforgood@trimac.com to guarantee your spot!
Information Highway News – July 16
Hurricane Beryl’s impact on Trimac South: Leadership and resilience amidst the storm
After devastating the Caribbean, Hurricane Beryl made landfall in Texas on July 8, leaving a trail of destruction in its wake. The storm claimed at least seven lives, destroyed homes and businesses and left nearly three million residents without power. Compounding the disaster, a subsequent heat wave pushed temperatures dangerously past 105°F (40.6°C), exacerbating the crisis.
The day after the hurricane, the Houston Service Center (HSC) was without power and the Bayport terminal was operating on a generator only. Deer Park had no power. But amidst this chaos, the Trimac South team displayed remarkable resilience and dedication.
“Without power, our teams can’t work from home,” said Alex Giannuzzi, VP Operations North East & South on the Operations Capacity Call on July 10. “It has been a challenge to get things done but we’ve found a way.”
Key team members and their contributions:
Mike Krafft – Despite still being without power at home, Bayport National Tank Services Washrack Manager Mike Krafft has shown unwavering commitment by coming in every day to ensure the generator at the Bayport facility is operational. His efforts in restarting the washrack and maintaining essential services have been crucial.
Kevin McAndrews and Sam Atkinson – Bayport Dispatch Manager Kevin McAndrews and Bayport Terminal Manager Sam Atkinson worked tirelessly through the weekend with customers to prepare for the hurricane’s arrival. They have continued to work every day, even while dealing with personal power outages. Their dedication, along with their team’s (Planner Tara Graves, Dispatcher David Rak, Dispatcher Jessica Mcdowell, Dispatcher Judy Cox, Dispatcher Timothy Plummer, and Planner Janine McDowell) efforts, ensured that business operations continued smoothly using hotspots and generators.
Amber Clark – Taking the lead in the HSC, Houston Dispatcher Amber Clark coordinated dispatch help for terminals outside the impact area that lost dispatch capabilities due to the storm. Her willingness to jump in wherever needed has been invaluable.
Greg Cox – Despite being off schedule, Dispatcher Greg Cox used his generator to return to work and support the team during his off days. His selflessness has been a significant support to the team.
Terminal Managers – Terminal managers across the US stepped up and chipped in by handling dispatch duties and more, ensuring seamless operations despite disruptions.
Billing team – Demonstrating exceptional dedication, the billing team took it upon themselves to ensure that all drivers were paid. Manager of Credit & Collections, Gloria O’Banion, hosted billers at her home, including Manager of Customer Service Jane Delisi, Billing Specialist Cynthia Ochoa, and herself. Billing Specialist Ingrid Quintana used a generator to work from her home, while Master Data Specialists Rebecca Coker and Manager of Master Data & Service Simplification Michelle Kizer supported the team in prioritizing driver payments during this challenging time.
The team also organized meals for drivers in the area. Kevin and Sam ordered lunch for over 50 drivers, including families, providing to-go packs and ensuring everyone had food and drink. Despite 50% of the area still lacking power, spirits remained high at the event.
Senior Area Manager Jesse Hanson has been at the forefront of the response efforts, coordinating the team’s actions and ensuring that operations continue despite the challenges. His leadership has been instrumental in managing the crisis and supporting the team through this difficult time.
“I’ve been impressed with their compassion for our people, their resilience in the business, the resilience of their spirits, and the speed at which people are recognizing what we could have done
better and identifying it quickly to implement next time,” said Jesse.
Employee assistance and community support
To further support the community, Sam requested a pallet of water from Niagara Water, a client, who generously donated two pallets of bottled water. This water was distributed to those in need, demonstrating the strong community partnerships Trimac has fostered. Additionally, dispatchers prepared to-go boxes for drivers arriving later, ensuring they had meals ready. The team showed compassion and resilience, quickly identifying and implementing improvements for future responses.
As of July 15, the Bayport facility had power restored on July 11 after operating on the use of a backup generator to help stabilize operations. The HSC was back online on July 14. Deer Park was still waiting for service.
The Trimac South team exemplifies resilience and dedication in the face of adversity. Their combined efforts are not only keeping the business running but also providing crucial support to the community during this challenging time.
Meet our Drivers of the Week – Week of July 8, 2024
The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
Drivers at Houston Service Center
The Driver of the Week for Houston goes to all the drivers who remained dedicated to driving and completing loads during the recent challenging circumstances caused by Hurricane Beryl. Your commitment and resilience are truly commendable. Thank you for your unwavering dedication!
Company Driver Larry Piggott
The Toronto Service Centre’s Driver of the Week is Larry Piggott.
Larry Piggott, who started with Trimac in 1997, has now completed 27 years of dedicated service. Recently, when the branch was temporarily short of a driver qualified to handle cryogenics, Larry stepped up to the challenge. His experience includes chemical, anhydrous ammonia, liquid food and dry bulk. We can now add to that impressive list! Larry’s willingness to step out of his comfort zone and take on a new product line demonstrates his immense value at Trimac. We appreciate you, Larry.
Owner Operator Ajinder Chatha
The Edmonton Service Centre’s Driver of the Week is Ajinder Chatha. With Trimac since May 2018, Ajinder is a great example of a professional driver.
As one of our senior drivers on the terrace lane, he volunteers for any upcoming work, whether long or short haul. Ajinder strives every day to ensure that every load is completed with Trimac’s safety standards at the forefront of his actions. Not only does he set an excellent example for our fleet, but he also regularly mentors other drivers to perform their duties with safety and excellence in mind. Ajinder has developed and maintained customer relationships that reflect Trimac’s core values. Thank you, Ajinder, for all you do for Trimac, the operations team, our customers and your fellow teammates. We are privileged to have you as part of the Trimac family.
Trimac’s cyber security team releases phishing test: High failure rate highlights need for vigilance
In June 2024, Trimac’s Cyber Security team conducted a phishing test to assess our staff’s ability to identify and handle phishing attempts. The results revealed a concerning trend—that a significant number of employees fell prey to the simulated phishing email, underscoring the need for continued education and vigilance in our cyber security practices. To address the test results and enhance our collective knowledge on cyber security, Trimac’s Cyber Security Expert Micho Shumann created an insightful video tutorial. In this video, Micho reviews the common errors made during the test, delves into the typical characteristics of phishing emails and offers practical advice on how to spot and report these threats effectively.
Understanding phishing techniques
Micho explains how attackers often create email addresses that look very similar to legitimate ones. They use urgency and fear tactics and include unusual attachments or links. He advises skepticism towards any email that pressures you to take immediate action and emphasizes the importance of verifying the source before clicking on any links or downloading attachments.
Common errors highlighted by the phishing test
Many employees did not verify the sender’s email address or the legitimacy of the request before taking action. Despite obvious signs of phishing, such as generic greetings, spelling mistakes and poor grammar, some employees still interacted with the email content. Additionally, a notable number of employees failed to report the phishing attempt, increasing the potential risk to the organization.
Reporting phishing attempts with Microsoft Outlook
Micho provides a detailed guide on how to report phishing emails using Microsoft Outlook, including the “Report Message” feature, which sends the suspicious email to Trimac’s IT Security team for further analysis. Reporting phishing attempts is crucial in helping our Cyber Security team track and mitigate threats.
Path forward
Trimac is committed to enhancing our cyber security posture and ensuring that all employees are equipped with the knowledge and tools to defend against cyber threats. As part of this commitment, we will be conducting regular phishing tests and providing continuous training and resources to improve our collective resilience.
Shared responsibility
Employees are the first line of defense against cyber attacks. Any email, file, or approach by a third party should be considered hostile until employees can prove otherwise. Never give up your personal information or log-in data if an email, text message or phone call seems suspicious, especially if you weren’t expecting to receive them. If you’re not sure whether the message or phone call is real, you should hang up, and contact the company or department through the contact details on their website. This way you are in control and can use the correct email or phone numbers to verify whether or not the inquiry is real.
In light of the recent test results, we urge everyone to view Micho’s tutorial and apply the lessons learned. Cyber security is a shared responsibility. By staying vigilant and informed, we can collectively safeguard our organization from potential cyber threats.
Merging two strong family legacies: The Doyle Sims & Sons story
As a family-owned business, we prioritize people, community and long-term relationships. Trimac, a family-operated company for over 79 years, shares the same dedication to quality, safety and integrity that Doyle Sims & Sons Trucking Inc. has upheld since its inception.
In an era when the milkman was a daily necessity, Doyle Sims dreamed of starting his own milk business. That dream blossomed into a successful business within the multi-million-dollar industry.
Doyle began his business in 1949 in Gleason, Tennessee, hauling milk containers in a one-ton truck. As the sole employee, he worked 365 days a year for seven years to support his family and pursue his dream. Over the years, he became a major milk hauler using liquid tankers.
In the 1980s, when local dairy farms went out of business, the company diversified and began hauling other liquid and dry bulk products. With the home base located on one of the world’s largest ball clay deposits, it was only a matter of time before the company started hauling clay in bulk containers.
As the years went by, the company expanded its fleet to over 100 trucks and established three divisions: liquid, pneumatic and dump. Doyle passed away in 2019 at the age of 91, leaving the business to his son, David Sims. David continued to grow the business with the assistance of CEO Johnny Wagster, who joined Doyle Sims & Sons in 1999. In August 2023, David Sims retired from the family business and sold the company to Trimac Transportation.
Operations Manager Rick Legens, who has been with Doyle Sims & Sons intermittently since 2002 and continuously since 2010, is proud of his company’s achievements and looks forward to a promising future.
“A truly great legacy started by Mr. Doyle Sims carried on by his son Mr. David Sims then by our previous CEO Mr. Johnny Wagster. You all are the reasons we have the great opportunities we have today with Trimac Transportation. Thank you all so much for laying the groundwork for our success. We truly have some big shoes to fill,” Rick stated.
Doyle Sims never imagined that his one-man operation would grow to such proportions or that his legacy would be recognized nationwide. With over three quarters of a century’s worth of experience, knowledge and legacy now integrated into the Trimac family, we are accelerating towards a stronger, more resilient future for our industry.
Together, we celebrate our shared heritage and look forward to many more years of success and growth.
Information Highway News – July 9
Meet our Drivers of the Week – Week of June 24, 2024
The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
Company Driver Rahsaan Walker
The Houston Service Center’s Driver of the Week is Rahsaan Walker. Company Driver Rahsaan Walker, who joined us just three months ago, has already made a significant impact in Louisville, Ky. He collaborates with dispatch to maximize his workload, consistently offers his assistance and is always reliable for handling delayed shipments. We are excited to continue working with Rahsaan and greatly appreciate his outstanding dedication to customer service.
Owner Operator Sukhdev Khangura
The Toronto Service Centre’s Driver of the Week is Sukhdev Khangura. During a pre-trip inspection last week, he identified a crack on the loading hose and promptly reported it to his manager. His quick action prevented potential contamination and ensured product quality. Had this damage gone unnoticed, it could have led to serious quality issues and significant claims. We greatly appreciate Sukhdev’s dedication and thank him for his excellent work. His proactive approach to identifying and reporting the damage immediately demonstrates his commitment to safety and quality, which is highly valued. Actions like Sukhdev’s uphold our high standards and safeguard both our company and our customers.
Owner Operator Harminder Dhaliwal
The Edmonton Service Centre’s Driver of the Week is Harminder Dhaliwal. Harminder, an esteemed AMTA Road Knight, consistently demonstrates exceptional dedication and ownership in his role. Whenever dispatch interacts with Harminder, he takes full responsibility for his trips. For instance, with the DMDS trailer reloading in Houston, Texas, Harminder ensures it undergoes necessary inspections by coordinating directly with the shop, beyond the arrangements made by dispatch. Similarly, for peroxide loads destined for Alaska, Harminder meticulously handles all aspects, including verifying the accuracy of customs paperwork, ensuring a seamless process. Harminder’s proactive approach is evident in his recent initiative to assist both drivers and dispatch. He developed a comprehensive trip timeline for all Calgary, Alta. cement loads, significantly reducing the risk of late deliveries to our time-sensitive customers. Harminder’s commitment and reliability make him an invaluable asset to our team.
Meet Elisa Brosseau, Jacknife’s Human Resources Manager and Mayor of Bonnyville
Discover how one dedicated mayor seamlessly balances corporate leadership with civic duty, embodying the family values that unite our community.
Some know Elisa Brosseau as Jacknife Oilfield Services’ Human Resource Manager, but most know her as the Mayor of Bonnyville, Alta.
Elisa joined the Jacknife team as HR Manager in October 2023, shortly after Jacknife was acquired by Trimac in July 2023. Before joining the team, Elisa took time off to raise a family. After 10 years, her career took an interesting turn as she became involved in politics. At first, Elisa was focused on finding a role with flexibility that wouldn’t take away from her family time. After attending meetings and learning more about municipal elections, she found the perfect fit and was officially elected as a Town Councillor in 2017.
Then in 2021, Elisa was elected as Mayor, which she continues to serve as today. Her mayoral duties focus on governance and finances but also include leading council meetings twice per month and acting as the main contact person for the council when it comes to events and important meetings. Additionally, she sits on the Bonnyville Regional Fire Authority board, Alberta Bilingual Municipal Association, and Beaver River Waste Management Commission board.
“For anybody that follows municipal politics, it’s not always easy,” said Elisa. “I have an amazing council table to work with.”
Elisa’s strong relationships with her council members and her proactive engagement in various regional boards mirror the supportive and team-oriented culture promoted within Jacknife. This synergy between her professional and civic duties exemplifies the core values of good working relationships and teamwork that drive both her career and contributions to the community. At Jacknife, these same qualities are reflected in her approach to fostering a positive and cohesive work environment.
Having previously met Jacknife’s Founder & President Mike Jacknife and being well-acquainted with the company’s stellar local reputation, Elisa remarked that joining the team was a “no brainer.”
Jacknife is a family-first company that believes in building strong, supportive relationships that work together to achieve common goals, much like Elisa’s council in Bonnyville. In addition to sharing similar family values, Jacknife’s involvement with First Nations and Indigenous communities hits home for Elisa, having Métis roots.
Elisa’s dual roles as both Jacknife HR Manager and Bonnyville Mayor highlight her leadership skills and dedication to community service. Her experience in HR and labour relations has propelled her to a successful career in the energy services industry, with notable roles at Cenovus Energy and FLINT Corp.
While Elisa’s professional career is deeply rooted in the energy sector, her personal life is also intertwined with it. Born and raised in Bonnyville, she grew up with a strong connection to the industry through her father, who also worked within the sector.
“Bonnyville was built on generations,” said Elisa. “My husband was born and raised here, so were his parents, and now my kids. Our roots are here, so I can’t ever see us moving.
Elisa’s story is a testament to the community and connection between Jacknife’s culture and Trimac’s values. Both organizations emphasize the importance of strong relationships, community involvement and unwavering dedication to service. Elisa’s seamless balance of her roles as HR Manager and Mayor highlights the spirit of collaboration and integrity that both Trimac and Jacknife champion. Her journey is an inspiration, showcasing how a commitment to family values and community service can drive success and foster a supportive and inclusive work environment. As we continue to celebrate the achievements of our team members, Elisa’s story reminds us of the shared values that unite and propel us forward.
Vote for Trimac to win the Women in Trucking photo contest
Trimac has entered the Women in Trucking Photo Contest and we need your votes to win! The Women in Trucking Photo Contest highlights the strength, dedication and passion of women in the trucking industry. It showcases the vital roles they play and helps to promote a more inclusive and diverse workforce.
How You Can Help
Your vote can make a difference and show our collective pride in the talented women who are part of the Trimac family. Every vote counts, so make sure to cast your vote before Sunday, July 14!
Click here to vote.
Boots, Buckles and Big Rigs!
Trimac Transportation, born in the heart of Western Canada, champions the compelling spirit of women in trucking. Each woman at Trimac brings her unique strengths, forging a path where determination meets the open road. In this snapshot, Trimac women from various departments, including finance, communications and information technology, stand proudly in front of a gleaming red truck. Together, they redefine what it means to be a woman in trucking, not just driving the company’s success but also a legacy of community, empowerment and innovation in the transportation industry.
Left to right: Branch Administrator Jodie Piotrowski, Accounts Payable Specialist Tanya Wolski, Manager Financial Services Andrea Slipp, Office Manager Janet Andrus, Accounts Payable Analyst Taylor Kalan, Business Analyst Jazmyn Rusnack and Team Lead Communications & Brand Christina Fortin.
New safety initiative recognizes defensive driving
In a continued effort to enhance safety and recognize the exemplary driving habits of our team members, Trimac’s Safety team has rolled out a new initiative utilizing Lytx in-cab safety cameras. This initiative aims to highlight and reward drivers for their safe driving practices, focusing on positive reinforcement and recognition.
SE Region Safety Supervisor Ken Albert from the Spartanburg, S.C. terminal identified a significant disparity between the number of coaching sessions and instances of positive recognition for drivers when he was reviewing reports from Lytx, Trimac’s video safety and telematics tool used to monitor and improve driving behaviours.
In June of this year, drivers in the South region had been recognized 50 times but coached 2,399 times. Ken highlighted the importance of improving this ratio, aiming for a goal of five positive interactions for every coaching session. By encouraging drivers to utilize the blue button on their Lytx cameras to report near-miss incidents, drivers could help capture and recognize instances of excellent defensive driving.
Traditionally seen as a tool for identifying mistakes, the Lytx cameras can also highlight and reward positive driving behaviour. By documenting near-misses and skillful defensive maneuvers, drivers can be presented with Positive, Immediate and Certain (PIC) feedback moments that reinforce the value of their safety skills.
Changing Perceptions
To address the disparity between recognition and coaching moments, Ken spearheaded the creation of a “Wall of Recognition” in Spartanburg and Calvert City, Ky. The wall features plaques and certificates for drivers who have demonstrated exceptional safety awareness, such as avoiding potential accidents, identifying issues early and maintaining defensive driving techniques. This initiative responds directly to feedback from our Driver Council, which emphasized the need for more positive recognition.
The success of the recognition walls in Spartanburg and Calvert City has prompted interest from drivers and managers alike. As drivers see their peers celebrated for their safe driving, they are motivated to achieve similar recognition. This initiative not only promotes a culture of safety but also fosters a sense of pride and accomplishment among our team members.
A Collaborative Effort
Lance Hagler, Senior Director of Safety at Trimac, expressed his support for this initiative, highlighting its potential to enhance safety culture across all locations. By replicating the recognition wall concept in other branches, we aim to create a company-wide standard of positive reinforcement and continuous improvement.
Trimac is committed to prioritizing safety and recognizing the dedication of our drivers. Through the effective use of Lytx in-cab safety cameras and the introduction of the recognition wall initiative, we are taking significant steps towards creating a safer and more supportive work environment. We look forward to seeing the positive impact of this initiative and encourage all team members to strive for excellence in their daily driving habits.
Information Highway News – July 3
Meet our Drivers of the Week – Week of June 24, 2024
The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
Independent Contractor Marvin Campbell
The Edmonton Service Centre’s Driver of the Week is Marvin Campbell. Marvin is an exceptional and dependable driver. He always steps up when we need him most, never refusing a task unless it would violate HOS regulations or if the truck is broken down. He willingly takes on all loads without any complaints. He ranks at the top among other drivers and we are happy to recommend him for Driver of the Week. Considering his exceptional skills, his character exhibited over our time working together and the way he carries out his assigned loads, he truly deserves this recognition.
Independent Contractor Jatinder Sharma
The Toronto Service Centre’s Driver of the Week is Jatinder Sharma. Jatinder joined the Mississauga, Ont. Petroleum branch at the beginning of 2020. Prior to joining, he worked for Trimac at the Winnipeg, Man. branch. Jatinder is one of the most knowledgeable drivers in our fuel branch and consistently goes above and beyond to assist with any challenges. He played a crucial role in helping Trimac set up the new biodiesel business that launched recently. Our safety team has observed Jatinder conducting thorough pre and post trip inspections on the equipment, he is always prioritizing safety. Our customers are consistently pleased with his work and frequently commend his strong work ethic. Thank you, Jatinder, for all your hard work and for being one of the safest drivers on the road!
Owner Operator Antonio Virgil Jr.
The Houston Service Center’s Driver of the Week is Antonio Virgil Jr.
Antonio has consistently maintained an ISAAC score of 100 for nearly two years. He regularly reports Hazard IDs and Find and Fixes, demonstrating his commitment to safety. Antonio has a great attitude and is easy to work with. He communicates professionally with both customers and coworkers. He is always willing to take on tasks such as training drivers, providing demonstrations for customers, and welcoming audits without complaints. Additionally, he readily completes extra work when requested by customers.
Ed Sidsworth retires from Trimac after 27 years of dedicated service
After nearly three decades of service, Ed Sidsworth, Terminal Manager at Concord, Ont., retired from Trimac. Ed’s last working day was June 26, marking the end of a memorable 27-year career with the company. Before leaving, Ed reflected on his journey, the changes he has witnessed, and the legacy he leaves behind.
A journey of growth and teamwork
When asked about the most noticeable change since he started, Ed highlighted the remarkable shift towards teamwork and collaboration.
“The most noticeable is how everybody is working together now,” he said. Ed recalls a time when terminals operated more in silos, but over the years, there has been a significant move towards a unified approach focused on customer service.
“Instead of individual branches, everybody looks after customer servicing first,” he explained. This transformation has fostered a more cohesive environment where terminal managers collaborate and support each other, making operations smoother and less stressful.
Industry insights
Ed’s deep understanding of the trucking industry has been instrumental in his success. With a background rooted in trucking—his father owned a trucking company—Ed brought invaluable experience to Trimac. He not only drove trucks but also engaged in mechanical work, later transitioning to a propane company for 19 years before joining Trimac.
“From a knowledge point of view, there is nobody in the company with as much expertise on plastics as Ed,” said Al Campbell, Area Manager. “He is 100% committed and always prioritizes the safety of our drivers. We are really going to miss him—he is outstanding at what he does, and his retirement leaves a big gap with the loss of so much experience. Ed has taught so many people, including myself, about dispatch and plastics. We wish him all the best for his retirement alongside his wife, Marjorie. Enjoy your time golfing and canoeing, Ed. You’ve earned it!”
Memorable moments
Reflecting on his tenure, Ed fondly remembered working with esteemed colleagues like Bob Beach, Doug McLean, Al Campbell, and Alex Giannuzzi. He cherished the relationships and teamwork that defined his career.
One of Ed’s proudest accomplishments was the significant growth of the terminal’s Owner Operator base.
“When we started, there were five Owner Operators; today, there are 35,” he shared. This expansion is a testament to Ed’s leadership and dedication, even during slower economic periods.
Advice for newcomers and future plans
Ed offers valuable advice to newcomers at Trimac, emphasizing the importance of understanding the drivers and Owner Operators they work with.
“You need to know what they have to deal with to make you successful,” he noted, underscoring the necessity of valuing employees to achieve success.
As he transitions into retirement, Ed looks forward to pursuing his passions. An avid outdoorsman, he plans to spend more time portaging, golfing, playing hockey, and biking. Ed and his wife are quite active and enjoy exploring different trails and areas for their outdoor adventures.
“I want to thank Ed for his contributions to the company over his career,” said Alex Giannuzzi, Vice President Operations, Northeast & South. “His experience and commitment to the business is what made him so successful over the years. He willingly shared his knowledge of the business to everyone he came in contact with, including myself as a newly promoted petroleum dispatcher in 1999, Ed was there to show me the ropes and ensure I took care of the drivers. All the best with your next chapter in life.”
Fond farewell
In his parting message to colleagues, Ed expressed his gratitude for their support and camaraderie.
“I appreciate all their support and help. They’ve been a very good group to work with,” he said. While he will miss his work, Ed feels it is time to pass the torch to the younger generation.
Ed Sidsworth’s retirement marks the end of an era at Trimac, but his legacy of teamwork, dedication, and growth will undoubtedly inspire future generations. We wish Ed all the best in his well-deserved retirement and exciting new adventures ahead.
Chat with Matt – Featuring Rick Legens
In this edition of Chat with Matt, Matt sits down with Rick Legens, the Operations Manager at Doyle Sims and Sons. Rick shares his journey with the company, where he has worked intermittently since 2002 and continuously since 2010. Rick explains that Doyle Sims and Sons, based in Gleason, Tenn., specializes in transporting various types of clay and non-food grade materials. Founded in 1949, the company initially started by hauling milk in 10-gallon cans on flatbed trucks.
Rick highlights the importance of customer service and close relationships with drivers, key aspects that attracted Trimac during the acquisition of the company in May 2023. He emphasizes that although they are still in a transition phase, the integration with Trimac has been exceptional thanks to a remarkable integration team.
Join Matt and Rick as they discuss the impact of Doyle Sims and Sons’ customer-centric culture, the challenges and successes of transitioning to Trimac, and Rick’s advice for new members of the Trimac family.
Alberta sheriffs and DOT officers present at safety meeting
At a recent safety meeting in Edmonton, Alta., the team was honoured to host Inspector Dan McCormack from the Alberta Sheriff’s Department (DOT) along with two additional officers. The presentation focused on the crucial roles of the department in Alberta, including pre-trip inspections and Commercial Vehicle Safety Alliance (CVSA) inspections.
The session sparked valuable discussion and fostered a great exchange of ideas between the team and the officers.
Area Manager Travis Fast and Safety Supervisor Bernie Pyra said the drivers who attended expressed positive feedback, emphasizing the benefits of the two-way discussion facilitated during the presentation.
“There was a lot of good discussion and great interest on both sides to discuss some of the issues,” Travis said.
A special thanks goes to Terminal Manager Darren Brown for coordinating this event. His efforts made it possible for the team to gain valuable insights from the Alberta Sheriffs and DOT officers, contributing to their ongoing commitment to safety.
Information Highway News – June 25
Meet our Drivers of the Week – Week of June 17, 2024
The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
Company Driver Servando Diaz Jr.
The Houston Service Center’s Driver of the Week is Servando Diaz Jr. Servando always goes above and beyond, consistently following through on his commitments. He is one of our most versatile drivers, helping with all our product lines, ranging from liquid hazmat to dry bulk and everything in between. Servando is a driver we depend on the most to set a good example for others and we are always confident that he will represent us professionally when interacting with our customers. We thank Servando for his many years of service and look forward to working with him for many more years to come.
Owner Operator Jatinder Malhi
The Toronto Service Centre is proud to recognize Jatinder Malhi as our Driver of the Week. Jatinder demonstrated exceptional proactivity and had the courage to intervene by reporting a potentially hazardous situation. He noticed a tire repair technician inspecting trailers in the yard, moving in and out of areas with active trucks, which posed significant risks to both the technician and the drivers. We deeply appreciate Jatinder’s commitment to safety. His vigilance and dedication to keeping himself and others safe is commendable.
Company Driver Andrew Gallant
The Edmonton Service Centre’s Driver of the Week is Andrew Gallant. He is a pillar of excellence and dedication. We are thrilled to spotlight Andrew for his exceptional mentorship within our company. Andrew is not just a part of our team, he also helps drive our new hires to excellence. His willingness to help and readiness to go above and beyond has set a high standard for others. With safety at the forefront, his approach is not just about adhering to protocols; it’s about fostering a culture where safety is ingrained in every action. Andrew, you are a true asset to our company.
Trimac 2024 Innovation Summit success in Silicon Valley
Over the next decade, we will experience more upheaval and create more wealth than we have in the past hundred years. It leaves us wondering what happens as AI, robotics, virtual reality, digital biology and sensors intertwine with 3D printing, blockchain, global gigabit networks and platform-based economies. To survive undeniable changes in this space, the Innovation Summit was created in 2018 as a commitment to our core clients that Trimac will stay engaged with our customers’ journeys and gain internal skills, general knowledge and insight into our industry’s ecosystem.
Trimac’s CRO Nathan Kurland hosted the event along with COO Ryan Collinge and Director Sales Mark Kelndorfer.
This year’s guests included Petroleum UFA Sr Manager Jean-Michel Pare, Chemtrade VP of Supply Chain Karen Bryant, Suncor Energy National Truck Manager Andy Smith, Superior Gas Liquids VP of North America Supply, Logistics Mehri Salimova and CHS SVP Transportation Jacqueline Bailey.
“Innovation summit 2024 was a hit with our valued customers. Silicon Valley, Calif., which is arguably the hub of global innovation, provides a unique setting for us to listen, learn and discuss the future of our industry,” said CRO Nathan Kurland. “By hosting and attending side-by-side with our customers, we can better understand our customers’ experiences and expectations while thinking about the future. The value of this experience transcends beyond the opportunity to connect where we get exposure to emerging technology that in some form will influence the future of our industry.”
The event began at Plug and Play offices with an introduction from Plug and Play CEO Saeed Amidi, followed by a presentation from keynote speaker, Mohan Akella, Walmart SVP Network Strategy on enhancing the customer experience and distribution optimization through robotics, automation and digitization.
The event provided a forum for new supply chain and logistics-focused start-ups to pitch their technologies to a roster of Trimac’s top customers in a “Shark Tank” format, giving us and our partners early access to new and innovative tech that can improve our businesses.
“We experienced ideas ranging from software that integrates Artificial Intelligence in order to enhance decision making, new emerging autonomous truck platforms, safety software driven by AI that taps into already existing security cameras to reduce risk to smart tire technology that can auto detect low tire pressure, tread depth and loose lug nuts,” stated Nathan. “The feedback we received was overwhelming positive from our customers on the unique experience and set the stage for the ability to have future conversations about how we can innovate in partnership with one another.”
This year, startup pitch presentations were made by:
Auba.ai, an AI-based assistant designed to prevent supply chain disruption and identify opportunities to realize cost savings across core industries.
Facilis AI, who enables enterprises to leverage manufacturing data, machine learning, and AI to foster a data-driven culture.
BANF, who developed sensor technology that mounts on tires and in the wheel well to monitor and detect tire issues ranging from tread depth, inflation, loose lug nuts, ultimately reducing safety incidents and tire-related costs.
Wand, a data-AI platform that enables everyone, regardless of their technical skills, to be able to solve complex business problems and create impact quickly and intuitively.
Protex AI, who are using existing security cameras and Protex systems to detect potentially unsafe activities, near-miss and incidents, such as vehicles not stopping at dangerous intersections.
Later that day, the team visited Kodiak Robotics autonomous vehicles office. They have developed autonomous technology for self-driving trucks.
To cap the summit, participants took part in an Innovation Workshop hosted by Paccar Innovation Center, focusing on strategic innovation issues anchored in day-to-day business challenges.
Human Resources Business Partners leadership changes
We are excited to announce two significant personnel changes effective July 1, 2024, which reflect our ongoing commitment to leadership development, excellence in people integration, and dedicated support for our teams.
Nick D’Amico – Director of Integrations, People & Culture
Nick D’Amico, previously serving as Human Resources Business Partner (HRBP) since May of 2022, will transition to the role of Director of Integrations, People & Culture.
Nick has demonstrated exceptional skills in employee engagement, performance management, and leadership development. His more than a decade’s worth of HR experience, as Human Resources Manager at Canada Cartage and most recently as HRBP Director at Trimac, have prepared him well for this new challenge.
Nick holds a bachelor’s degree in Political Science and History from McMaster University and an HR Management Graduate Certificate from Mohawk College. He is also a Certified Human Resources Leader (CHRL). Based in Mississauga, Ont., Nick will assist with the required human resources due diligence needs and seamless integration of employees from acquired companies, ensuring they feel welcomed and aligned with our culture.
In his leisure time, Nick enjoys cooking, reading, home renovation, finance, and puzzles. We are confident that Nick will excel in his new role and continue to be a valuable asset to our team.
Annelisa Shaw – Director, Human Resources Business Partners for People & Culture
Annelisa Shaw has returned to Trimac as Director, Human Resources Business Partners for People & Culture. Annelisa previously worked at Trimac for 14 years and brings with her a wealth of experience and expertise to her new role.
With a solid education background and designations in Human Resources Management, including Senior Professional in Human Resources with a specialty certification specific to California regulations (SPHR-CA) and Senior Certified Professional with the Society of Human Resources Management (SHRM-SCP), Annelisa has served in various capacities, including Human Resources Business Partner and Director – US/South, based in Houston, Texas, and most recently as Director of Human Resources – Shared Services.
Annelisa began her career with Trimac in 2007 as a disability management analyst, quickly advancing to US HR Manager and subsequently to her current directorial position. Dedicated to learning and servant leadership, Annelisa’s connection with the front line—including drivers and technicians—has been a cornerstone of her career. Annelisa’s hands-on experiences, including “ride-alongs” with drivers and working in the Houston National Tank Services shop and washrack, drives an appreciation and respect for the challenging work performed by our employees.
Annelisa has credited several mentors, including Tom Connard (retired COO), VP Mergers & Acquisitions Integrations Bill Marchbank, and Chairman Jeff McCaig, for their guidance and support throughout her career. She is committed to fostering a collaborative and innovative People & Culture team.
Please join us in congratulating Nick and Annelisa on their new roles. We look forward to their continued contributions and leadership within Trimac.
NTS Guelph spotlight: Restoring fire trucks and beyond
The National Tank Services (NTS) Guelph, Ont. branch has been putting their exceptional skills to the test with their most recent project, restoring an old fire truck. Brought to the shop by a longtime customer who continuously entrusts them with these unique projects, this collector’s piece was completed in May 2024.
This isn’t the first time the talented team has taken on a project of this calibre. So far this year, they have successfully repaired three fire trucks, bringing them back to their former glory. Over the years, the shop team has rebuilt more than 30 trucks, with each project taking around 80 to 120 hours to complete, depending on the complexity.
These projects demand extensive bodywork, and in some cases, even fabricating parts from scratch to meet the unique needs of each vehicle.
But the expertise in Guelph doesn’t stop at fire trucks. The 14-person team has also tackled an array of other specialized vehicles, including their most recent project, an explosion unit designed for open-pit mining. Although each project presents its own set of challenges, the team consistently rises to the occasion and demonstrates versatility and a high level of craftsmanship.
A key figure in these efforts is Service Manager Blair Bairos, who joined Trimac when Fortress Tank Services was acquired in 2014. With decades of experience in building tankers, Blair brings a wealth of knowledge and a meticulous approach to every project—and ensures his team has the same opportunity.
The work being performed at the Guelph NTS branch highlights the incredible skills and dedication of our team, who continually strive to exceed expectations and deliver exceptional results.
Information Highway News – June 18
Meet our Drivers of the Week – Week of June 10, 2024
The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
Owner Operator Ralph Fisher
The Toronto Service Centre’s Driver of the Week is Ralph Fisher. Ralph demonstrated exceptional responsibility and quick thinking upon arriving at a customer’s location in New York last week. He noticed approximately a one-gallon spill of corn syrup on the ground. Ralph immediately informed the consignee and took the initiative to clean up the spill before proceeding to the unloading area. He also promptly reported the incident to his manager. Ralph’s proactive actions prevented potential safety hazards and ensured a smooth delivery process. Well done and thank you, Ralph, for your dedication and professionalism.
Independent Contractor Anthony (Tony) Gross
The Houston Service Center’s Driver of the Week is Anthony (Tony) Gross. In the short time Tony has been with us, he already stands out due to his positive attitude and willingness to help with emergency shipments on short notice. He has exhibited a great focus on on-time delivery and top-level customer service, and he continues to assist dispatch with any issues. We look forward to his continued support in Memphis and thank him for his commitment to making Trimac successful!
Company Driver Aleksandar (Alek) Smontar
The Edmonton Service Centre’s Driver of the Week is Aleksandar Smontar. In just a few short months, Alek has shown his commitment to safety, our processes and our overall culture. His ISAAC score has been a perfect 100 every week he has driven, and he achieved a perfect workflow score on every order he has completed. This highlights his dedication to performing at the best of his abilities. Alek’s friendly and professional demeanor, along with his willingness to learn, indicates a bright future at Trimac. A huge thank you to Aleksandar, it has been a pleasure having you on board, and we look forward to growing with you in the future.
Celebrating safety excellence: Fort McMurray hosts Sulphur branch safety awards
Last week, Trimac’s Fort McMurray, Alta. branch hosted a barbecue event to honour the exceptional safety achievements of their drivers. The highlight of the day was the presentation of the Maurice McCaig Safety Award, a prestigious accolade given to branches that demonstrate outstanding safety records.
The Maurice McCaig Safety Award, established in 2018, commemorates the legacy of Trimac’s former Chair of the Health, Safety, Security and Environment Committee. This award is a testament to the dedication of branches that achieve zero injuries while logging the highest number of hours worked. For the year 2023, the Edmonton, Alta. (Sulphur) branch received this esteemed recognition for maintaining a flawless safety record with over 50,000 hours worked.
The Edmonton Sulphur branch’s commitment to safety is truly commendable. Their remarkable achievement of winning the Maurice McCaig Safety Award for the third consecutive year sets a new standard in Trimac’s history. This accolade underscores their unwavering dedication to maintaining a safe working environment and protecting their team members.
Celebrations in Fort McMurray
While the awards were primarily for drivers based in Fort McMurray, the barbecue was an inclusive event for all team members, fostering a sense of community and shared accomplishment. The Fort McMurray drivers, whose diligence and adherence to safety protocols played a crucial role in this achievement, were celebrated with much fanfare.
“All of us at Trimac Energy Services in Fort McMurray were happy to see more than 60 drivers attend our TES barbecue on Thursday, June 13th!” said Alishia Moon, Driver Services Supervisor. “The rain even held off, though we were prepared for it! It was nice to see everyone and to show our gratitude for all that our drivers do. Even happier that Kristin and Carey were here to help us celebrate. We were proud to hand out the Sulphur awards too, and plan to continue down the same safe path in 2024.”
Drivers based in Edmonton received their awards at a separate ceremony held on Sunday, May 26, 2024. This event mirrored the celebratory spirit of the Fort McMurray barbecue, recognizing the collective effort and commitment to safety that defines Trimac’s workforce.
“I am very grateful and fortunate to work with this team every day from our office staff, field reps/safety group and drivers who make this happen,” said Kevin Hames, Assistant Area Manager.
“The incredible turnout just goes on to show how close everyone is and the culture of teamwork that has been built here over the years, and we look forward to the next challenge and year.”
“What a great turnout,” added Justyn Critch, Terminal Manager. “We have a great team and group of drivers.”
Legacy of the Maurice McCaig Safety Award
The creation of the Maurice McCaig Safety Award was a pivotal moment for Trimac, setting a benchmark for safety excellence across all branches, including Truckline, National Tank Services, and Bulk Plus Logistics. This award not only honours the memory of Maurice McCaig but also reinforces Trimac’s core values of safety and teamwork.
The Edmonton Sulphur branch’s consistent performance exemplifies the high standards expected from all Trimac branches. The Fort McMurray barbecue was more than just a celebration; it was a recognition of the hard work and dedication of Trimac’s drivers. It highlighted the importance of safety in the workplace and acknowledged the collective efforts of the team.
As Trimac continues to set new benchmarks in safety and performance, the Maurice McCaig Safety Award remains a symbol of excellence and a source of inspiration for all branches.
Trimac’s Winnipeg team tours STARS hangar facility
Members of Trimac’s Winnipeg, Man. branch recently had the opportunity to tour the Shock Trauma Air Rescue Service (STARS) hangar facility. The small group, comprising National Tank Services Manager Sean Robinson, Safety Specialist Norm Johnson and Truckline Terminal Manager Shawna Salahub, engaged in a comprehensive tour that offered an in-depth look into the vital operations of the emergency air ambulance service.
The tour included an overview of the critical services STARS provides, detailing the extensive geographic range they cover and the various units available for emergency response. Attendees were shown routing maps and briefed on how STARS coordinates its operations, including key details about landing and fueling locations.
A highlight of the tour was entering the hangar to see the helicopter up close. The group had the chance to sit in the pilot and passenger seats, providing an immersive experience of the helicopter’s operations. The Trimac team was also able to see the night vision equipment used for STARS’ nocturnal missions.
“The tour was a valuable opportunity to see firsthand how crucial their work is and the logistics behind their rapid response,” said Shawna. “We hope to bring more members of our driver and mechanic teams for similar tours later this year.”
Trimac has upheld an active and supportive relationship with STARS since we made our first donation to the air ambulance service in 1990. In the past two years alone, Trimac has donated more than $120,000 to STARS. Along with contributions from other donors, the donation played a crucial role in updating STARS’ fleet of helicopters.
The partnership between Trimac and STARS continues to be a testament to our shared values and dedication to serving our communities. We look forward to strengthening our relationship for years to come and supporting their mission to save lives across western Canada.
Making safety personal with JTOs at NTS
From safety blitz to snapshots, Job Task Observations (JTOs) have taken on a fresh look as of late.
In April, National Tank Services (NTS) conducted an impactful safety blitz initiative, resulting in around 324 Job Task Observations (JTOs). Out of these efforts, we saw an incredible 266 Positive, Immediate and Certain Feedback moments (PICs), many due to proper PPE and lockout tag outs.
This initiative was just the beginning, causing a domino effect across branches. Today, JTOs are being submitted with an additional element—pictures! While employees are encouraged to include a supporting photo, selfies are the real nuggets of gold! Weekly and daily reports are sent to managers, highlighting findings like PICs and Hazard IDs, accompanied by the photos.
With more JTOs being conducted, more pictures are being shared across branches, shedding light on all the people going the extra mile to make safety personal at work.
While the goal of this initiative is to help maintain good reporting habits and uphold our safety standards, it encourages managers to spend more time on the shop floor, engaging and asking questions. The photos and engagement have been fantastic, adding a layer of fun to our serious commitment to safety!
Trimac is thrilled to see more JTOs being completed and our employees making safety personal. JTOs help us ensure we follow established processes and execute tasks as expected. This process also helps management and supervisors get out of their offices, observe working conditions and tasks, and interact with front-line employees and contractors.
As we continue this initiative, we encourage everyone to stay engaged, submit those JTOs with photos, and enjoy the daily and weekly highlights. Together, we can uphold our safety culture, support one another and make Trimac a safer place for everyone. Keep up the great work and let’s continue making safety our top priority!
Information Highway News – June 11
Meet our Drivers of the Week – Week of June 3, 2024
The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
Company Driver Robert Williams
The Houston Service Center’s Driver of the Week is Robert Williams
Robert has been a vital part of the Trimac operations for over a decade! He is consistently willing to recover emergency loads or take on additional work. He regularly assists dispatch and other drivers with issues or questions and has been an incredible source of information for customer locations and equipment. We would like to thank Robert for being such a valuable member of the Atlanta dry bulk team, and greatly appreciate his work and effort.
Owner Operator Abdikeder Diriye
The Toronto Service Centre’s Driver of the Week is Abdikeder Diriye, who has been nominated by the billing team for having perfect workflow.
Since joining Trimac in August 2021, Abdi has exemplified exceptional dedication and service as a humble and supportive driver. Known for consistently going above and beyond, Abdi not only assists in maintaining critical CN levels but also extends his assistance to fellow drivers, ensuring a smooth operation. His unwavering commitment to excellence has earned him the title of ‘Driver of the week’, recognizing his flawless workflow and unwavering dedication. Abdi’s genuine passion for his work shines through, making him a valued member of the Trimac team.
Company Driver Pradhuman (Bob) Mohan
The Edmonton Service Centre’s Driver of the Week is Pradhuman (Bob) Mohan. We’re proud to recognize Bob as our Driver of the Week. His vigilant eye for safety and mentorship to new drivers has been invaluable to our chemical division. Bob’s courage to intervene regarding hazard reporting and commitment to training exemplifies his dedication to excellence.
Jacknife spices up Bonnyville’s Annual Chili Cook-Off
Last Friday, our Jacknife Oilfield Services team spiced things up at Bonnyville’s Chamber of Commerce Annual Chili Cook-Off, creating a memorable experience for all attendees.
Despite the chilly weather, 25 vibrant booths were set up along 50th Avenue and 50th Street in Bonnyville, Alta. The Jacknife booth stood out with its flawless decorations, offering an excellent photo opportunity. Hundreds of enthusiastic attendees came out to sample a variety of chili recipes, including Jacknife’s delicious Mexican-style chili.
The cook-off was a fantastic way to kick off the Bonnyville Pro Rodeo and Chuckwagon Races weekend, with all proceeds benefiting the Bonnyville & District SPCA.
A big shout-out goes to Administrative Assistant Carol Gresola, Human Resources Assistant Reece Ganser, Heavy-Duty Technician and Mechanic Blair Plamondon and Service Advisor Nina Veenstra for their hard work and dedication in hosting the booth. Their efforts represented Jacknife well at the event, making it a sizzling success!
National Tank Services steps up during Calgary water main break crisis
National Tank Services (NTS) in Calgary has taken decisive action in response to the recent water main break that has significantly impacted the city’s water supply. Recognizing the importance of community solidarity and resource conservation, NTS has adjusted its operations to support Calgary’s efforts to manage water usage during this critical time.
On Thursday, June 6, an Alberta Emergency Alert was issued in the city due to a massive water main break. The break has led to a substantial decrease in the water supply, prompting city officials to ask residents and businesses to limit their water usage wherever possible.
“National Tank Services has recognized the importance of doing our part in contributing to the community efforts by limiting our wash rack operations to that of only essential services,” said Steve Merkler, Service Manager at NTS in Calgary. “We take pride in being a part of the community and will continue to support the combined efforts to minimize usage where we can.”
To contribute to the water conservation efforts, NTS Calgary has ceased all non-essential washing of units. This includes stopping exterior washes for both trucks and trailers. Communication to customers have outlined that only interior cleans and absolutely necessary exterior washes will be performed until the water supply situation improves (which is expected to be within a week’s time).
Community efforts and official updates
The call for water conservation has been well-received by Calgarians. According to Calgary’s Mayor Jyoti Gondek, the city saw a significant reduction in water usage, from about 650 million litres on Wednesday to 457 million litres on Sunday. Mayor Gondek praised the community for their efforts, emphasizing the importance of continued conservation to ensure the city’s water supply can meet essential needs, including emergency services.
City officials have described the damaged water main as a “critical water transmission line” and warned that without ongoing conservation efforts, the supply may not be able to meet demand. The repair work is progressing, with crews working tirelessly to replace the damaged sections of the pipe and restore normal water distribution.
Ongoing commitment
NTS’s actions are a testament to the company’s dedication to the community. By limiting water usage and adjusting operations, NTS not only supports the city’s immediate needs but also sets an example for other businesses to follow.
“We are proud to be part of this community and will continue to do our part to support Calgary during this time,” added Steve.
As repair efforts continue, NTS remains vigilant and prepared to adapt further as needed. This operational shift demonstrates NTS’s commitment to supporting the city during this challenging period. By prioritizing essential services, NTS ensures that critical operations can continue while significantly reducing water consumption.
Information Highway News – June 4
Meet our Drivers of the Week – Week of May 27, 2024
The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
Company Driver Kenneth (Ken) Dixon
The Houston Service Center’s Driver of the Week is Kenneth Dixon. Company Driver Kenneth (Ken) Dixon from our San Antonio Dry Bulk division demonstrates an exceptional understanding of our customer service needs. He frequently switches between three dedicated customers with no issues and is committed to providing excellent service. Ken is a prime example of a team player and a key reason for the success of the branch. Thank you, Ken, for your dedication and service to Trimac!
Company Driver John Czap
The Toronto Service Centre’s Driver of the Week is John Czap. John consistently goes above and beyond in all aspects of the business, always ready to assist any driver in need. He ensures that both his truck and trailer are 100% safe before departing on any trip. John embodies Trimac’s Service with Safety value, promptly reporting all concerns to dispatch and his Terminal Manager to ensure any issues are resolved.
Owner Operator Roman Moroz
The Edmonton Service Centre’s Driver of the Week is Roman Moroz. Roman Moroz has been actively assisting on the Hardisty oil board. He is eager to haul from new locations and is always flexible with dispatch and plan changes. Roman consistently offers to help others when needed. When needed, he has come in on his days off, worked through his days off and willingly adjusted wherever necessary.
Military Appreciation Month: Ask a military member
Throughout the month of May, we invited employees to submit questions to our Trimac family members about their experiences in the military. This initiative aimed to recognize and honour the invaluable contributions and sacrifices made by our military personnel. Their experiences not only shape their own lives but also bring unique skills and perspectives that enrich our Trimac community today.
What values or lessons did you learn during your time serving that you still action today?
“While serving active duty in the US Army, I learned the importance of paying close attention to my surroundings. I continue to uphold this value today and share it with my children. A great example of this is from when we arrived at a mission site. All soldiers would stand arm’s length apart in a single file line and upon command, we would move forward, picking up or cleaning any debris from our new camp. This ensured we arrived at a clean site and when leaving, we would repeat the process to pick up any trash left behind. The goal was always to leave the place cleaner than when we arrived.”
—Recruiter Sherryann Wilson
Can you share some effective communication practices used in the military to ensure team safety?
“Yes, pre-mission briefings were used to communicate effectively. Pre-mission briefings cover roles, responsibilities and the operation’s objective. In the military, we receive clearly defined orders and have opportunities to ask follow-up questions and receive explanations for complex orders to ensure everyone understands what is expected of them.”
—Safety Specialist Ronnie Young
How has your perspective on leadership and teamwork evolved through your military experience?
“This evolution is shaped by the unique challenges, structured environment and high-stakes situations in my military life. Leadership development has a great emphasis on responsibility, accountability, situational leadership, crisis management, working with diverse teams, providing and receiving clear communication, while being resilient and persevering and overcoming obstacles. These can have practical applications beyond the military arena and into the corporate environment as well as civic and community engagements.”
—Recruiter Michael Ortiz
We extend our deepest gratitude to all military members for their service and sacrifice. By sharing their experiences, our veterans provide invaluable insights and inspiration to the entire Trimac family.
Chat with Matt – Featuring Josh Andrade
In this edition of Chat with Matt, Matt sits down with Josh Andrade, Trimac’s San Antonio and Marble Falls, Texas Terminal Manager. Josh, who has had a full-circle career with Trimac, shares his journey with the company from dispatcher to Terminal Manager.
Josh highlights the importance of the Field Council in shaping the company’s success. He shares how interacting with diverse managers during these sessions has been invaluable. Josh emphasizes to new hires that, as drivers, they are the face of Trimac to customers. Managers need to instill the same sense of ownership in drivers that they have themselves, understanding that drivers play a crucial role in the company’s operations.
Information Highway News – May 28
Meet our Drivers of the Week – Week of May 20, 2024
The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
Owner Operator Tommy Smith
The Houston Service Center’s Driver of the Week is Tommy Smith. Within less than six months since joining Trimac, Tommy has been instrumental in launching the Nitric campaign. He was the first to load the new account and the first to make a delivery. Tommy provided valuable information on the various processes and steps, ensuring everything ran smoothly. His commitment and dedication are evident, as he is willing to stay out in the field for two to three weeks as needed.
Owner Operator Nebojsa (Nash) Dragovic
The Toronto Service Centre’s Driver of the Week is Nebojsa (Nash) Dragovic. Nash has been an invaluable asset to our team for the past seven years, consistently demonstrating exceptional professionalism and dedication. He accepts all assignments without hesitation, showcasing his commitment and reliability. Recently, during a series of back-to-back loads, Nash received high praise from a customer who commended him as one of the best drivers they have encountered, consistently arriving on time for deliveries. His remarkable flexibility and readiness to undertake any task asked of him represents Trimac with the utmost professionalism. In addition to his driving duties, Nash actively participates in training new drivers, sharing his knowledge and expertise to help them excel.
Owner Operator Mohamed Ahmed Mohamed Sr
The Edmonton Service Centre’s Driver of the Week is Mohamed Ahmed Mohamed Sr. (M&M). Mohamed consistently goes above and beyond to assist wherever he is needed, always prioritizing safety. A great example of his dedication occurred when parts of Fort McMurray were evacuated due to wildfires. Mohamed was ready to stay and support other drivers and the Trimac team on the ground.
Vote for Trimac as a Top Company for Women to Work For in Transportation
Trimac has once again been named a finalist in the Top Companies for Women to Work for in Transportation recognition program, and now’s the time to show your support by voting!
VOTE BY FRIDAY, JUNE 28!
This recognition program is sponsored by Redefining the Road magazine, the official magazine of the Women In Trucking Association.
The criteria for selection were based upon nominees with a corporate culture that’s supportive of gender diversity, flexibility in hours and work requirements to accommodate family and life balance, competitive compensation and benefits, training and continued professional development, and career advancement opportunities.
Companies with adequate votes will be featured in an upcoming issue of Redefining the Road along with other companies in the industry that are friendly for women in both driver and professional capacities.
You do not need to be a WIT member to vote, and one vote per device is allowed. Voting should require no more than five minutes of their time. Please encourage your colleagues and others in your network to vote for Trimac before Friday, June 28!
2023 Safety Award winners celebrated in Edmonton with Family Fun Day
Trimac was thrilled to welcome employees and their families to its Edmonton Service Centre on Sunday, May 26, 2024, for the second annual Family Fun Day and to celebrate the location’s Safety Award Winners.
For 2023, the Edmonton, Alberta (Sulphur) branch won the Maurice McCaig Safety Award for the branch with zero injuries and the most hours worked in the over 50,000 hours category.
In 2018, the inaugural Maurice McCaig Safety Award was created in honour Trimac’s former Chair of the Health, Safety, Security and Environment Committee, to recognize the branch with zero injuries and the most hours worked. All Truckline, NTS and BPL branches are eligible for this award. Remarkably, the Edmonton, Alberta – Sulphur branch is the first in Trimac history to win the Fewest Injuries Award in this category three years in a row!
“I’m very proud to be up here and part of this team to highlight and celebrate the branch personnel and especially the drivers for this extraordinary accomplishment,” said Kevin Hames, Assistant Area Manager. “Our Sulphur branch 114 based out of Edmonton and Fort McMurray has won the Maurice McCaig Safety Award for zero injuries and most hours worked in the over 50,000 hours work category. You folks all need to be very proud of yourselves as not only did we win this award for our accomplishments in 2023, but it’s also our third year in a row doing so. Such an incredible achievement we all should be very proud of. As well as our drivers, we also want to recognize the work from all of our safety/field reps, dispatch and management who played large rolls in helping to keep everyone safe throughout the year.”
VP Safety Alex Guariento was on site to hand out the awards and commend the team for their efforts.
Between 250 and 350 people attended the Family Fun Day at the Edmonton Service Centre on Sunday. The event featured games, food, and activities for all ages, creating a festive atmosphere as employees and their families celebrated the safety achievements together. The funds raised from the dunk tank were donated to the Second Chance Animal Rescue Society, supporting their efforts to provide care and shelter for animals in need. Close to $600 was raised. SCARS also brought adoptable pets to the event to raised awareness for animal rescues in need.
Safety is a core value at Trimac, and celebrating those with significant achievements reinforces our company’s safety culture. Thanks for all the volunteers who organized the fun event! Congratulations to all the employees, drivers, independent contractors, and management teams who contributed to this accomplishment.
Building Careers: Trimac’s intern success stories
At Trimac, retaining talent is more than just a strategy, it’s a core value embedded in our company culture. Trimac values the fresh perspectives and innovative ideas that young professionals bring to the table, which is why we focus on providing opportunities that allow our interns to flourish and lead to full-time roles within the company.
The success of our Internship Program is best demonstrated through the stories of previous interns who have chosen to stay and grow their careers full-time with Trimac. These individuals exemplify the growth and development that Trimac supports and celebrates.
Laura Terris
Manager Payroll Laura Terris interned as a HR summer student at Trimac in 2018 and joined the HR and Payroll team full time in 2020.
Why did you decide to stay with Trimac?
I loved who I was working with and what I did. Once I graduated, I was offered an opportunity to grow within the HR Info and Payroll team. I felt very appreciated that they took a chance on me and let me expand my knowledge and skills.
What advice would you give to current interns considering a long-term career with the company?
Trimac is a unique and vast company. You will always be learning new things, gaining new skills, and building a strong resume. Take in all the information that comes your way. This will help you decide if you wish to continue your career goals with Trimac. I have no regrets and am thankful for the career opportunity Trimac has given me.
How did the internship contribute to your long-term career goals?
My internship helped me apply the education I received in my degree to real-world experiences. Trimac helped me succeed in my program and provided me with the building blocks to grow into a business professional.
Prashant Mittal
Prashant Mittal joined Trimac in the summer of 2023 as a Data Engineer intern and secured a full-time position as an Automation Developer that September.
Why did you decide to stay with Trimac?
I’ve been able to take on new challenges and expand my skills, which has been incredibly fulfilling. The guidance and support I’ve received from experienced professionals have been invaluable. The positive work environment and strong team camaraderie was another factor that motivated me to stay. Whether through formal training programs or on-the-job experiences, I’ve been able to keep growing both personally and professionally.
What advice would you give to current interns considering a long-term career with the company?
My advice is to embrace learning, seek feedback and contribute positively to your team.
How did the internship contribute to your long-term career goals?
The internship provided practical experience, expanded my skill set and solidified my interest in pursuing a career in data engineering.
Matthew Mackiewich
Why did you decide to stay with Trimac?
I wanted to stay with Trimac for various reasons, however, the number one reason is the people. The supportive management, wonderful coworkers and engaging drivers make coming to work each day enjoyable.
What advice would you give to current interns considering a long-term career with the company?
The advice I would give to any intern is to ask a lot of questions. Although our schooling has introduced ideas to us in theory, the actual real-world application is quite different. No question is a dumb question, so ask as many as you can.
How did the internship contribute to your long-term career goals?
The internship gave me the practical work experience that a post-secondary institution could not. Therefore, it is invaluable to my long-term career goals and opened my eyes to the world of business and possible career options.
Information Highway News – May 22
Meet our Drivers of the Week – Week of May 13, 2024
The Service Centre’s Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
Independent Contractor Lowell Donnell (Donney) Hirschkorn
The Houston Service Center’s Driver of the Week is Lowell Donnell (Donney) Hirschkorn. Donney has been with Trimac since 2023, and in that time, he has consistently been a dependable driver. He always has a positive attitude and will do whatever he can to meet or exceed customer expectations. Recently, he reworked his entire week’s workload to add in multiple shipments needing emergency coverage while maintaining on-time delivery for the loads he committed to beforehand.
Company Driver Claude Sirois
The Toronto Service Centre’s Driver of the Week is Claude Sirois. Claude’s dedication to driving with the utmost care and attention to detail sets a high standard for all of us. His proactive approach to safety, consistent adherence to protocols and willingness to go above and beyond in his duties have significantly contributed to making Trimac a safer place to work.
Company Driver Amar Maharjan
The Edmonton Service Centre’s Driver of the Week is Amar Maharjan. Amar joined truckline as a new Class 1 driver from National Tank Services just over a year ago. He immediately stood out due to his strong safety awareness. Amar has become a key driver for new projects and is always looking to grow his experience. He also leads in Hazard ID reporting, demonstrating his attention to detail.
Get moving with Trimac: Ride for Heart returns in June
Ride for Heart is back! Time to build your teams.
Get ready to pedal, walk, swim or run your way to a healthier heart and a stronger team spirit! Trimac for Good is excited to launch our Ride for Heart campaign in support of the Heart and Stroke Foundation in June.
As part of the campaign, Trimac is reintroducing one of the most eagerly awaited challenges for the second consecutive year. We’re not only aiming to raise awareness about heart health but also to foster some friendly competition among our teams across North America. Whether you’re a seasoned cyclist or just enjoy a leisurely walk, this is your chance to make a difference while having fun with your colleagues—and a little competition can really get your heart pumping.
Face off in our Ride for Heart Activity Challenge
Starting June 1, teams can get together to complete the activity challenge by participating in activities that get you moving! The key is to track your kilometres. The team with the most collective kilometres not only wins bragging rights but will be given $2,000 (split between team members) to be donated on their behalf to the charity of their choice! The goal is to get moving. Whether your boxing, jogging or roller blading, your KMs count. Simply use the conversion chart to track accordingly.
To make the most of this event, start building your teams now! Encourage your coworkers to join in and get ready to hit the road. Together, we’ll make strides towards better heart health and show our commitment to staying physically and mentally safe.
How to participate in 3 easy steps:
Step 1: Visit our team page here: Trimac’s Ride for Heart | Heart & Stroke Foundation (crowdchange.ca) click “join this fundraiser” then “create your team” or “join an existing one.” The deadline to register your team is June 1!
Note: We recommend talking to your coworkers, then assigning a team captain to create your team. The rest of the members can then simply join!
Step 2: Fill out your information, then click “start a Fundraising Page.”
Step 3: Track your activity and start fundraising! To track your activity, login on the desktop or mobile site – you can manually add your activity using the Conversion Chart below or link your Strava account (free fitness app). For step-by-step instructions on how to track your activity, please see the PDF. To fundraise, simply share your page link with friends, family, and colleagues. While still and option fundraising is NOT mandatory or required to participate.
PLEASE NOTE: When you register for a team, you must enter your personal information, but you are NOT required to make a donation to join a team.
Project drives efficiency with dispatch cement operations in Ontario
Trimac is committed to finding innovative ways to enhance efficiency and streamline operations, and this project is a prime example of this dedication. Spearheaded by a collaborative effort across operations, business systems and project management office (PMO) teams, this initiative aims to enhance dispatch operations, particularly during cement season.
The project stemmed from a simple question: what do our frontline teams need to succeed? This inquiry led to the identification of a significant pain point, which was the manual and repetitive task of building orders for dispatchers during cement season. With this insight, the project set out to find a solution that would alleviate this burden by automatically adding orders in TMW, empowering our teams to work more efficiently.
Enter Automation Developer Prashant Mittal, who leveraged game-changing technology through cloud services. Prashant devised a solution that automates the extraction and processing of PDF orders from emails in Outlook. This innovative approach promises to streamline workflows and free up valuable time for our dispatchers.
Team Lead Application Development Jeff Schuler and Programmer Analyst Deborah Odoh also played a crucial role in bridging the gap between platforms, ensuring seamless integration and functionality for dry bulk dispatchers in Mississauga, Ont.
Dispatch Manager Amandeep Waraich and her team were instrumental in driving this initiative forward. Planner Suraj Chandrashekariah and Dispatchers Srishti Mutreja and Bharat Tiwari demonstrated flexibility and dedication every step of the way.
“With this tool doing the work of data entry, dispatch can focus on other important tasks like planning deliveries and coordinating with drivers,” said Amandeep. “Dispatch is getting more done in less time.”
The success of the project was made possible by the collaborative efforts of our talented teams. From the dedication of Business Analyst Jazmyn Rusnack on the PMO team, Prashant’s self-taught innovative solutions, and Area Manager Al Campbell’s support, to the dispatch team’s willingness to collaborate—together, we brought this project across the finish line. The project is on track to revolutionizing dispatch operations and saving Dundas cement dispatchers upwards of 40 hours per week.
“It has already reduced a lot of manual work for us and once it is live for the other customers too, it will be so much easier for us,” shared Srishti.
With summer being the busiest time of the year for our cement division, the launch could not have been more perfectly timed. As the project progresses smoothly, it’s expected to expand its application to other cement customers soon.
“It is working wonders for us. Once it is fully developed, it will help to eliminate errors as well,” said Suraj. “We are now able to concentrate better on trip standards and spend more time on resolving customer and driver issues.”
The project embodies Trimac’s commitment to collaboration, innovation and continuous improvement. It serves as a testament to the incredible results that can be achieved when we work together towards a common goal. Hats off to the dedicated group that prioritized and supported this initiative.
Montreal Tank Wash supporting family, fighting Alzheimer’s
Assistant Area Manager Kevin Millier and Service Writer Cynthia Richard are leading a dedicated team as they gear up for the IG Wealth Management Alzheimer’s Walk in Laval, Quebec, on May 25, 2024.
United by a shared commitment to a cause close to their hearts, Kevin and Cynthia have mobilized their coworkers, friends and family to support their efforts in raising funds for the Laval Alzheimer Society.
With a fundraising goal of $1,500, their team, including Washrack Manager Sebastien Horth and Washrack Supervisor Michel Mercier, is making significant strides toward making a difference in the lives of those affected by Alzheimer’s disease.
Although the team will be walking together in Laval to support the cause, the initiative is deeply personal for Kevin and Cynthia. They have taken the responsibility of caring for Kevin’s grandfather Jean-Charles Millier, who has Alzheimer’s. This year marks their first participation in the Alzheimer’s Walk, and they have opted for the 2-km route, accommodating family members of all ages.
The day-to-day challenges of Alzheimer’s are immense. As the disease progresses, simple tasks become monumental. Kevin’s grandfather, for example, now requires help with eating, moving and other basic activities. This poignant situation underscores the urgent need for community support and awareness.
To support their cause and help them reach their fundraising goal, consider making a donation. Every contribution helps provide essential services like psychosocial support, caregiver respite and resources for those living with Alzheimer’s in the Laval community.
Beware of increased SMS phishing attacks on road toll payments
Trimac’s cybersecurity team urgently warns of a widespread SMS phishing (smishing) campaign targeting individuals across the United States, involving fraudulent messages about unpaid road tolls.
The Federal Bureau of Investigation (FBI) has reported that the text message campaign began last month and has been progressively reported by thousands of Americans. Over 2,000 complaints have been filed with the FBI’s Internet Crime Complaint Center (IC3) since early March 2024, indicating the broad reach and impact of these attacks.
The smishing attacks have impacted at least three states, with the potential to spread further as the scam moves from state to state.
The phishing texts falsely claim that the recipient owes money for road tolls, using phrases like “outstanding toll amount” to lure victims into clicking malicious links. These links impersonate legitimate state toll service websites and vary in the phone number and URL presented, tailored to appear more convincing.
Example Cases
The Pennsylvania Turnpike has specifically warned against these phishing attempts, advising customers to avoid clicking on any suspicious links in text messages claiming to be from their toll services. Pennsylvania State Police have also highlighted the risks, noting that the scam links lead to counterfeit websites designed to steal personal information.
Preventative Measures
Do Not Engage: If you receive a suspicious text message regarding toll payments, do not click on any links. Delete the message immediately.
Verify Information: Use only official toll service websites and customer service numbers for any toll-related queries or payments.
Report and Protect: File any incidents with IC3 at www.ic3.gov and include details like the scammer’s phone number and a URL included in the text. If you accidentally engage with the scam, take steps to secure your personal and financial information and monitor for any unauthorized transactions.
For Trimac Drivers in the U.S.
While this issue is predominantly affecting U.S. regions, it’s crucial for our drivers and employees who operate or travel in the U.S. to remain vigilant and informed about these potential threats.
For Canadian Operations
In Canada, Trimac uses transponders for major toll locations, where toll fees are directly paid by the company for both Company Drivers and Owner Operators. This system reduces the risk of similar phishing attacks but maintaining awareness is always beneficial.
Stay Safe
We encourage everyone in our community, especially those involved in cross-border operations, to stay alert and informed about these and other cybersecurity threats. Protecting your personal information is crucial in preventing fraud and maintaining the security of our operations.
Information Highway News – May 14
Meet our Drivers of the Week – Week of May 6, 2024
The Service Centre’s Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
Company Driver Barry Wisner
The Houston Service Center’s Driver of the Week is Barry Wisner.
Barry is committed to Trimac’s success by delivering exceptional service to our customers. He volunteers to be the main point of contact for campaigns and businesses. He is a thorough trainer and mentor to our drivers. His guidance extends even after trainees are released from training. We are thankful to have Barry on our team and truly enjoy learning from him.
Driver Coach Francis (Jamie) Cain
The Toronto Service Centre’s (TSC) Driver of the Week is Francis (Jamie) Cain. Jamie joined Trimac as a Company Driver over 13 years ago, and since then, he has proved to be an integral part of our Detroit operations. The TSC extends sincere appreciation for Jamie’s role as a seasoned Driver Coach. His expertise and passion for developing talent have greatly contributed to our team’s success. His dedication and ability to impart knowledge effectively, coupled with a strong commitment to our safety standards is truly commendable. Over the years, Jamie has delivered consistent quality training sessions, which have had a profound impact on our drivers’ skills. His approachability and willingness to support his team are admirable qualities that do not go unnoticed. Thank you, Jamie, your strong work ethic sets a remarkable example for everyone around you.
Owner Operator Jean Paul Beauchemin
The Edmonton Service Centre’s Driver of the Week is Jean Paul Beauchemin. Paul is a vital member of our Dry Bulk team in Winnipeg, Manitoba. He has adeptly handled various changes in processes and workflows, smoothly transitioning to the latest Workflow 2.0. Paul’s dedication to maintaining equipment ensures smooth operations, as evident in the quick turnarounds for routine maintenance. Beyond his duties, Paul is recognized for his safe and reliable driving, earning the trust and appreciation of our cement customers. His willingness to assist our dispatch team reflects his commitment to teamwork and customer satisfaction. Paul’s practical expertise and willingness to share knowledge make him a valuable asset to our team.
Military Appreciation Month: Gaining insights and perspective
May, officially Military Appreciation Month, is a special celebration for both those in and out of the military. Not only do we pause on Memorial Day to remember the sacrifice and service of those who gave all, but the month also holds several other military anniversaries and events, including Military Spouse Appreciation Day and Armed Forces Day.
Many of our team members come from military backgrounds, proving that the refined strength, attention to detail and commitment required of armed forces are skills that find a home in our Trimac operations across Canada and the US. As we honour Military Appreciation Month this May, Trimac wants to shed light on the experiences and perspectives that have shaped our Trimac employees with military backgrounds.
Have you ever wondered the reasons why people join? How do military members stay in touch with family while away? What was training like? How did they adapt?
Show appreciation for our military personnel by gaining insight into their experiences, challenges and perspectives. By asking questions and listening to our veterans’ stories, we not only honour their service but also foster understanding and connection within our Trimac family. Let’s come together to celebrate and learn from their invaluable contributions, ensuring they feel appreciated and valued throughout Military Appreciation Month and beyond.
Submit your questions to corporate_communication@trimac.com.
Declare your military status
In an effort to recognize Trimac employees who have military backgrounds, we are asking team members to complete this form so we can update our records.
This form is completely voluntary, and we will be using the information for marketing and recruitment efforts. We want to showcase our talented former military members during Military Month in May.
Those who identify will receive their very own unique 2024 Trimac veteran’s collector coin, designed in honour of the service and sacrifice of members of the Army, Navy, Air Force, Coast Guard, Marines, Space Force, National Guard and the Canadian Armed Forces, as well as the contribution of their spouses.
Mind Matters: May is mental health awareness month
The month of May marks the beginning of Mental Health Awareness Month; a time used to dismantle stigma surrounding mental health and empowering individuals who are facing mental health issues to seek the support they require.
Mental health includes many components including our emotional, psychological and social well-being, affecting how we think, feel and act. Since its designation as a specially recognized month in 1949, Mental Health Awareness Month has been embraced by organizations and people alike, resulting in many campaigns and movements dedicated to the cause.
According to the Community Mental Health Action Plan, over 6.7 million Canadians live with mental health challenges, a number that continues to rise. In the United States, it was estimated that 57.8 million live with mental health challenges.
We have a crucial role to play in advocating for mental health, increasing awareness, diminishing stigma and emphasizing the significance of access to necessary treatment and support. Championing mental health can save and transform lives.
Four tips for improving psychological well-being at work and at home.
1) Spend time with people you enjoy being around.
2) Be physically active (beyond work-related physical activity).
3) Eat a healthy diet, limiting ultra-processed foods.
4) Practice mindfulness techniques such as meditation.
Remember, a mental health professional can give you expert, personalized insights based on your situation.
Employee Assistance Program
Trimac provides an Employee and Family Assistance Program (EFAP) to all full time salaried and hourly employees, as well as full time Independent Contractors in both Canada and the United States.
Free, confidential short term counseling services are available to you and your eligible dependents through Telus Health. There is no cost to you – premiums are 100% company paid.
You can access the free EFAP services at any time by visiting www.workhealthlife.com or by calling the toll free numbers below:
US: 1-800-272-2727 | CANADA: 1-844-880-9142
Information Highway News – May 7
Meet our Drivers of the Week – Week of April 29, 2024
The Service Centre’s Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
IC Driver Anthony Watts
The Houston Service Center’s Driver of the Week is Anthony Watts. Anthony has been a lifesaver in many situations. He’s always ready to take on extra work and goes the extra mile to complete tasks. On numerous occasions, Anthony has managed to pick up last-minute shipments with tight deadlines and ensure they’re delivered on time without any problems. He is a massive help at the Memphis terminal and we would like to thank him for his time and dedication!
Owner Operator Jaswinder Multani
The Toronto Service Centre’s Driver of the Week is Jaswinder Multani. Jaswinder continues to focus his efforts and display awareness with his driving habits. Since his last coaching session, he has successfully reduced his following distance events by 47% and improved his Idelic score from 83 to 61 in a 5-week time frame. He is making a difference in keeping everyone safe. In addition, Jaswinder has always been one of the ‘go-to’ drivers as he never says no and is always willing to help out. He is dependable for on-time delivery, and no job is too small for him take on. Thank you Jaswinder for your dedication, we are happy to have you as a part of our team!
Owner Operators George Kleinsasser and Ken Bender
The Edmonton Service Centre’s Drivers of the Week are George Kleinsasser and Ken Bender. Their commitment to staying on the road throughout April kickstarted a new pressure business. Thanks to their dedication, we successfully wrapped up our first month! Both drivers collaborated with customers and dispatch to iron out any issues without complaints. They have formed great relationships with operators and customers, and we would like to thank them for all their hard work. Dispatch wanted to give a huge shoutout to George and Ken for working together to make all our lives easier!
Action Against Distraction: A message from CEO Matt Faure
As our Distracted Driving Campaign continues, we extend heartfelt thanks to all who have pledged to take Action Against Distraction on our website. As transportation industry professionals, we’re committed to upholding our Core Value of Doing the Right Thing and setting a positive example by prioritizing the end of distracted driving.
In this impactful video message, Trimac’s President & CEO Matt Faure underscores the importance of taking action against distracted driving. He urges us all, professional drivers and support staff alike, to prioritize safety on the roadways, emphasizing the impact each of us can make in preventing accidents and protecting lives. Let’s heed his call and unite in our mission to end distracted driving, setting a new standard of responsibility and care within our industry.
Trimac named Grand Award winner in 2023 North American Safety Contest, now competes for coveted Heil Trophy
Trimac is thrilled to announce its achievement as a Grand Award winner in the Class 1 for-hire fleet category of the 2023 North American Safety Contest. This prestigious recognition underscores Trimac’s commitment to maintaining the highest standards of safety within the tank truck industry. Grand Award companies then compete for the title of NTTC’s 2023 North American Safety Champion and the Heil Trophy at this week’s National Tank Truck Carriers (NTTC) Annual Conference in Las Vegas, Nevada.
The North American Safety Contest is an integral part of NTTC’s efforts to promote safety and excellence among tank truck operations across North America. Competing against numerous respected carriers, Trimac has distinguished itself by advancing to the final stage in the Class 1 category for for-hire carriers.
Trimac took home the Heil Trophy back in 2019 and has been a Grand Award winner multiple times since.
“Being named a finalist is a great honour and reflects the relentless dedication of our team towards safety,” said Alex Guariento, Vice President of Safety at Trimac. “We are eagerly looking forward to the final results, and remain committed to our core values of safety and excellence, regardless of the outcome.”
The path to becoming a finalist involved a rigorous evaluation process, beginning with applications and audits early in the year, followed by intense judging rounds. This structured approach ensures that all contenders are thoroughly assessed on their safety protocols and performance.
Achieving Grand Award finalist status in the North American Safety Contest not only enhances Trimac’s reputation within the industry but also strengthens trust among stakeholders and clients. It positions Trimac as a leader in safety, setting a high benchmark for others in the sector. Additionally, the data and metrics gathered through this contest serve as a potent advocacy tool, shaping legislative and policy decisions at a national level.
It is thanks to the hard work and dedication of our teams across Canada and the United States that this achievement has been made possible. As Trimac prepares for the final announcement at the NTTC Annual Conference, the company continues to focus on its safety initiatives, driving forward with the goal of not just winning awards, but also setting the gold standard for safety in the tank truck industry.
Trimac launches Military Appreciation campaign for May
As part of Military Appreciation Month this May, Trimac is proud to launch a special campaign to honour and celebrate our employees with military backgrounds.
In an effort to recognize Trimac employees who have military backgrounds, we are asking team members to complete this online form so we can update our records. This form is completely voluntary, and we will be using the information for marketing and recruitment efforts. We want to showcase our talented former military members during Military Month in May. Those who identify will receive their very own Trimac veteran’s collector coin.
Ask a military member
Throughout the month, we invite all employees to participate in our “Ask a Military Member” initiative, where you can submit questions to our Trimac family members about their experiences in the military. This campaign aims to foster understanding, appreciation and connection within our Trimac family while recognizing the invaluable contributions and sacrifices made by our military personnel.
To participate, simply fill out the questionnaire, where you can submit your questions anonymously or include your name if you prefer. Our Trimac family with military background will then have the chance to answer these questions, sharing their unique perspectives and stories. Join us in showing our appreciation for our veterans and deepening our understanding of their invaluable service to our country.
Note: Please keep your questions professional and respectful.
Trimac’s Summer Internship Program – meet the 2024 interns!
Trimac recognizes the significance of nurturing new talent and innovative thinking, which is why this year, 16 interns were accepted from a variety of backgrounds and skillsets. We look forward to providing them with rewarding and impactful experiences; ones that will serve as the foreground to their future careers.
The Trimac Summer Internship Program gives students the opportunity to work on real-time projects that contribute to their own success and the success of the company. By investing in the future of our industry, we provide mentorship to the next generation of professionals, allowing us to continuously innovate and grow.
API/EDI Support Intern Jillian Bennett
Jillian is currently in her last semester pursuing a Bachelor of Computer Information Systems at Mount Royal University. This marks her third work term at Trimac, where she has been able to leverage her experience to gain valuable insights into the industry while assisting the business process team. Before joining Trimac, Jillian worked with children teaching them coding skills, which sharpened her communication abilities and expanded her previous knowledge.
Legal Intern Kieran Boyko
Kieran is a third-year law student at the University of Alberta in Edmonton, Alta., who is returning for his second summer at Trimac. Having focused on business and corporate law in school, Kieran is eager to apply his knowledge in his position as Legal Intern. Kieran is excited to rejoin the team at Trimac and continue learning the business in a supportive environment. This summer, Kieran’s work will span various areas. He will begin with drafting agreements that can be used in different areas of Trimac’s business. Kieran will also be working on developing assessment tools for dealing with private information along with reviewing contracts and providing legal research.
Financial Analyst Intern Joseph Jacknife
Joseph Jacknife is currently pursuing his Bachelor of Business at NAIT, specializing in finance. “I’ve always been fascinated by the trucking industry, having worked in it for most of my life,” said Joseph. This led him to choose Trimac, where he aims to expand his knowledge about the industry he loves alongside industry experts. Joseph is excited to join Trimac’s finance team, where he can mix what he’s learning in school with real-world experience.
HR Total Rewards Intern Kali Pomponio
Kali Pomponio hails from Prince Rupert, B.C., and she recently completed her fourth year from the University of Calgary, majoring in Business with a focus on Organizational Behavior and Human Resources. She’ll be working in the HR department, specifically on the Total Rewards team. Kali is enthusiastic about learning from seasoned professionals and bringing her own passion and expertise to the team.
Data Analyst Intern Dylan Saunders
Dylan is a third-year Bachelor of Science student majoring in Data Science at the University of British Columbia in Kelowna, B.C. Dylan will help support Trimac’s existing ETL process and manage MBI jobs. He will actively develop and manage BI reports and contribute to the analysis required for BI queries and resolutions while shadowing his team.
Dispatch Support Intern Derryck Jacques
Derryck is currently pursuing a Bachelor of Business Administration with a focus on logistics and marketing at HEC Montréal. Prior to Trimac, Derryck worked in event logistics for the Alouettes de Montréal, a professional Canadian football team, where he managed game operations and logistics along with material transport during events. Joining Trimac as a Dispatcher Intern, Derryck is eager to learn about the integration of business strategies and market logistics.
Dispatch Support Intern Sebastian Tai
Currently in his third year, Sebastian is studying Supply Chain Management at Humber College in Toronto. Prior to Humber, he earned a degree in finance from the University of Ottawa and completed a postgraduate certificate in Supply Chain Management from Seneca College. Sebastian is starting his journey at Trimac as a Dispatch Support Intern at the Toronto Service Centre. He is excited to get real-world experience in the Supply Chain field with Trimac. Sebastian was interested in joining Trimac because of the focus on developing employees, a value he noticed emphasized on Trimac’s careers page.
Dispatch Support Intern Daniel (Yaeram) Yoo
Daniel is a third-year business student at George Brown College in Toronto, with a focus on Supply Chain and Operations Management. Daniel’s career aspiration is to innovate and enhance supply chain efficiencies, promoting sustainable and effective management practices. As a Dispatch Support Intern at Trimac’s Toronto Service Centre, Daniel aims to immerse himself in the transportation and logistics field. Motivated by his passion for contributing to innovative solutions that improve safety, sustainability and operational efficiency, he is excited to apply his mix of classroom knowledge and real-world logistics experience at Trimac this summer.
Dispatch Support Intern Salma Mohamed
Salma is a second-year business student at Humber College in Toronto, majoring in Supply Chain Management. “I am excited to join the team as a dispatch intern! I am enthusiastic about the opportunity to learn and grow alongside the experienced team here,” said Salma.
Billing Specialist Intern Gurnoor Kaur
Gurnoor is a second-year Bachelor of Commerce student, specializing in Accounting at Grant MacEwan university in Edmonton, Alta. Gurnoor believes in the importance of finding one’s own path and starting from the ground up. Joining Trimac as a Billing Specialist Intern marks a significant step in her career journey. She sees this opportunity as a chance to apply her learning in a real-world setting. Drawn to Trimac’s reputation for excellence in logistics and transportation, Gurnoor views the internship as an avenue to gain hands-on experience, refine her skills and make meaningful contributions to the company.
Dispatch Support Intern Quwamdeen Ibiribigbe
Quwamdeen, a fourth-year student at Thompson Rivers University in Kamloops, B.C., is pursuing a Bachelor of Business Administration with a major in supply chain and a minor in project management. Prior to joining Trimac, he served as a marketing ambassador at Thompson Rivers University and worked as a support worker at the Canadian Mental Health Association (CMHA), gaining valuable experience. Quwamdeen chose to join Trimac to gain real-world experience in the transportation and logistics industry. He identified Trimac as a reputable company offering numerous opportunities for learning and growth, and he was eager to be part of that experience.
Dispatch Support Intern Farzan Faisal
Farzan Faisal is a third-year student at the University of Alberta, pursuing a double major in Computer Science and Mathematics. Farzan’s choice to intern at Trimac was deliberate and driven by the desire to gain valuable experience in the transportation industry. Farzan will be working as a Dispatch Support Intern within the petroleum sector. His goal is to bring forth new insights, with respect to analytical and technological changes, that could propel the company’s growth.
Dispatch Support Intern Blake Coe
Excited for his second summer as an intern, Blake is currently pursuing a Bachelor of Commerce with a focus on Supply Chain Management at the Macewan University. Through his educational experiences, Blake developed a passion for business and supply chain management which led him to pursue career opportunities in logistics and operations. Blake is looking forward to applying his previous skills and working with a team who shares the same company values and culture.
Dispatch Support Intern Clive Dashcavich
As a Supply Chain Management student at NAIT, Clive is pursuing a career in logistics, aiming for the Supply Chain Management Professional (SCMP) designation. Currently, Clive is in the process of helping start the Supply Chain Club of NAIT as VP of Operations. Clive’s previous work experiences include purchasing and shipping. He hopes to gain logistics experience at Trimac. In the long term, he plans to pursue opportunities in customs brokerage or 3PL logistics.
Information Highway News – April 30
Meet our Drivers of the Week – Week of April 22, 2024
The Service Centre’s Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
Company Driver Darnell Sterling
The Houston Service Center’s Driver of the Week is Darnell Sterling. After acquiring a new sulphuric acid lane in Geismar, Darnell was able to provide his knowledge, good work ethic and amazing customer service skills to initiate operations. Darnell is a valuable asset to Trimac and we appreciate his commitment to safety and customer satisfaction. Drivers like Darnell are instrumental in Trimac’s success.
Company Driver Henry Blokker
The Toronto Service Centre’s Driver of the Week is Henry Blokker, who has been with Trimac for more than 18 years. In 2023, Henry had zero camera incidents and he consistently maintained the lowest IDELIC score. His behaviour has a positive impact and significantly contributes to the company’s ability to provide service safely. Last week Henry also won the ISAAC Score contest for outstanding fuel mileage. Congratulations, Henry, and thank you for your exceptional commitment and dedication!
Owner Operator Adil Adus
The Edmonton Service Centre’s Driver of the Week is Adil Adus. Adil began his journey with Trimac in 2014 as an IC driver and by 2020, he transitioned to an Owner Operator with Trimac. He consistently goes above and beyond to support fellow drivers and exceed customer expectations. Always eager to embrace new challenges, Adil currently handles various assignments, including hauling molten sulphur, petcoke with both belly dump and side dumps, and stepping in for solvent hauls as required. He is always a pleasure to work with and a team member we can always count on to do the job right and safely.
Watch the 2024 Q1 Town Hall Replay
President & CEO Matt Faure was joined by the senior leadership team to share highlights from this year’s first financial quarter at a virtual Town Hall on Thursday, April 25, 2024. Watch the Town Hall on demand here!
A wide array of topics was discussed during the Town Hall, including our first quarter safety, operations and commercial performance, info on our newest acquisition and what to expect for the remainder of the year, as well as an update on the Polaris strategy.
Some great questions from the audience were answered, including how we plan to address diversity and inclusion in our hiring practices, insight into the purchase of new equipment and how corporate staff can help lower our operating ratio.
If you have questions, ideas, or learnings that you would like to share, please send them to: response@trimac.com
Bronte and Sarnia teams acknowledged with 2023 J.R. (Bud) McCaig Safety Awards
The Bronte and Sarnia, Ont. branches were recently awarded J.R. (Bud) McCaig Safety Awards. This was the Bronte branch’s third consecutive year winning the award and the Sarnia branch’s 14th overall win—a testament to their unwavering commitment to safety.
The J.R. (Bud) McCaig Safety Award is presented to branches with the highest accident-free miles. Named in honour of Trimac’s founder, the award was established in 2004 to represent the “best of the best” in road safety performance of all Trimac branches in North America.
“Bronte has an incredible group of professional drivers, an excellent dispatch team and an exceptional safety department,” said Bronte Terminal Manager Janet Philp. “I am so proud of this team and everything we have accomplished.”
“This [win] is no small accomplishment,” said Sarnia Terminal Manager Douglas Gatecliff. “I am very proud to be a part of this team.”
Congratulations to all the employees, drivers, independent contractors and management teams who contributed to these accomplishments!
Ralph DeOsio celebrates over five decades of service as he retires from NTS South
After an extraordinary 53 years, Mechanic Rafael E. DeOsio, known affectionately as Ralph by his colleagues, has retired from his position as a mechanic at NTS South’s San Antonio, Texas branch. Starting his career in April 1971, Ralph has seen the industry evolve from the ground up—literally, beginning his journey washing trucks before quickly moving up the ranks to become a pivotal part of the shop team.
Ralph reflected on the changes that took place over the decades, from his early days at Robertson Tank Lines and DSI to the technological advancements that transformed the field.
“I started washing trucks, and two months later, after the previous mechanic never showed up, I was given the chance to move up,” Ralph recalled. He quickly mastered complex tasks, earning certifications in transmissions and more, during a time when trucks were simpler to repair.
Ralph’s career is filled with memorable moments, like the time he drove to Louisiana for a Truckline job assignment or the days he spent playing pool during breaks at the shop. His contributions extended beyond the mechanical, often stepping in to drive trucks on inter-state routes, an endeavour that expanded his role and brought new experiences.
“I’ve been at the same shop since ’82, only moving locations once,” he said.
Over the years, Ralph adapted to the increasing incorporation of technology into mechanics, which presented challenges that he overcame with dedication. His role expanded to include managing inspections as a DOT inspector, a task he approached with meticulous care to ensure safety and compliance.
Reflecting on how the role of a mechanic has changed, Ralph emphasized the shift from manual tasks like changing tires and handling clutches to more sophisticated diagnostic and maintenance responsibilities.
“The job’s the same but the tools and skills have changed,” he added.
Ralph has been a mentor to many, sharing his knowledge and experience generously.
“We’ve got some good ones here now, including a 24-year-old who’s both a mechanic and a welder. We get along really good,” he said, proud of the continuing tradition of skilled craftsmanship he’s helped foster.
The culture at NTS South has evolved, but the camaraderie and the shared commitment to excellence have remained constants that Ralph has always cherished.
To those just starting out, Ralph offers simple yet powerful advice: “Keep on learning.” His approach to continuous improvement and adaptation has been a cornerstone of his career.
As for retirement, Ralph looks forward to spending more time with his wife and participating in community activities and his hobby of flea market shopping, though he remains open to the new adventures this phase of life might bring.
“I don’t know exactly what’s next, but I’m looking forward to the time ahead,” he said.
As Ralph steps away from NTS South, he leaves behind a legacy of hard work, resilience and an unflagging spirit that has inspired many.
“Just keep up the good work. I’m proud of what we’ve done here, and I’ve had a good time working with everyone,” he said.
Ralph’s presence at NTS South will be profoundly missed, but his impact will undoubtedly continue to be felt for years to come. We thank Ralph for his dedication and wish him a fulfilling and joyful retirement.
“Ralph loves his Trimac family and is one dedicated employee,” said Garry Peacock, Director NTS. “We will miss his positive attitude and smiling face.”
Explore quality used trucks with Trimac equipment sales
Did you know that Trimac offers a selection of quality used trucks for sale? Our inventory includes 58 trucks currently listed online, with an additional 50 trucks being prepared for sale this week.
We are particularly excited to extend special benefits to our Company Drivers, Independent Contractors and Owner Operators through the IC Incentive Program and exclusive Company Driver discounts. The inventory listed for sale is not limited to just our internal team; they are available to anyone interested in purchasing a reliable used truck.
For further details or to inquire about specific trucks, please contact us at erm@trimacsales.com. Our team is prepared to assist with any questions and help guide potential buyers through the purchasing process.
We invite everyone to visit our sales page at Trimac Equipment Sales to view our current inventory and find out more about the vehicles that can meet both professional and personal transportation needs.
Information Highway News – April 23
Meet our Drivers of the Week – Week of April 15, 2024
The Service Centre’s Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
Company Driver Arlin Delbridge
Company Driver Arlin Delbridge with Rapid City, South Dakota branch has been with Trimac for 27 years. Arlin is a Driver Coach that goes out of his way to help all the drivers. He is always available by phone when drivers have a question or issue. Arlin has been South Dakoda Driver of the Month in the past and is now on the Trimac Driver’s Council. Arlin is a valuable asset to the branch, and we appreciate all he does for us.
Owner Operator Makhan Singh
The Toronto Service Centre would like to nominate Owner Operator Makhan Singh, our outstanding driver from the Dundas cement branch 257 for his exceptional mastery of Workflow 2.0. He consistently ensures to input the correct information into his trips in real time and follows the right procedure. Because of him, billing runs super smoothly without any hiccups. Mak sets the bar high, proving to his peers that perfection is possible. Thanks, Mak, for being a rockstar!
Owner Operator Ron Jewell
The Edmonton Service Centre’s Driver of the Week is Owner Operator Ron Jewell from branch 96. Ron has over 40 years of trucking experience, and we have been lucky enough to have him with Trimac since 2021. Ron has gone above and beyond time and again for his fellow drivers, for our customers and for Trimac. Ron exemplifies Service with Safety each and every time he starts up his truck. His knowledge, experience, work ethic and professional attitude are not only valued within Trimac but elevate us daily. Thank you, Ron, for all that you do and choosing Trimac as your professional family.
Trimac Driver and Field Council meet to drive forward strategic collaboration
Trimac hosted its Driver and Field Council meetings in Calgary, Alberta, earlier this month, bringing together key members from driver and frontline management groups. This event, held this time at the Vintage Head Office, focused on strategic planning, safety initiatives and operational improvements, promoting a collaborative environment for sharing insights and feedback.
The meeting opened with an introduction by facilitators Director HR Business Partner Nick D’Amico and HRBP Priya Verma. Matt Faure, CEO, provided a pivotal update on Trimac’s current business and market conditions, underscoring the company’s strides toward achieving operational excellence.
Director Talent Management Alison Yarwood led a session on People & Culture updates, sparking discussions on the onboarding process and continuous improvement strategies. This was followed by Sr. Director Safety Lance Hagler’s presentation on incident lesson sharing, aimed at enhancing safety communication and practices among drivers.
VP Process Excellence & Innovation Karen Tsang offered insights into the impact of Isaac Workflow 2.0 on operations, soliciting feedback for further improvements and assessing its effectiveness in streamlining daily tasks for drivers. COO Ryan Collinge focused on Trailer utility and Emergency Response protocols to address challenges regarding trailer utility and highlight emergency response protocols post-incident.
The event featured active participation from both the Driver and Field Councils. Created in 2017, the goal of the Driver Council is to provide a forum for feedback and guidance from our drivers on how we can improve our operations. The Council is made up of drivers from each region, having a mix of both company drivers and independent contractors who hold a wide range of experience.
The Field Council is made up of Terminal, Shop and Dispatch Managers from across the business. Members from across the company contributed their diverse experiences and ideas. This iteration of the council meetings welcomed three new Driver Council members, Company Driver Arlin R Delbridge, Owner Operator Gary Harris, and IC Kevin Benitez. The councils are made up of:
Driver Council: Gurpreet S Sandhu (Gary), Jas Bassi, Mansour Hamdi, Sergio Hernandez, Douglas Whitfield, Marie Pier Turcot, Dominic Bigras, Paul Johnson, Prabhdeep Singh Gill, Ali Dahir Omar, Arlin R Delbridge, Gary Harris and Kevin Benitez
Field Council: Tracy Bird, Keith Monford, Ken Molkoski, Rahul Prakash, Marty Gevorkian, Tera Peszat, Josh Andrade, Deanna Aquin and Kevin Millier
Social gatherings after the council sessions provided relaxed settings for further discussions and networking, strengthening community bonds within Trimac.
This council meeting underscored Trimac’s commitment to continuous improvement and collaboration, setting the stage for future initiatives that will enhance the company’s operations and workplace environment. The next council meeting is eagerly anticipated as Trimac continues to evolve and adapt to the dynamic transportation industry. The meeting concluded with a session of closing comments and council feedback, reflecting on the productive discussions.
“We want to send a huge thank you to the members of the Driver and Field Councils for participating in some extremely informative sessions in Calgary,” said Nick D’Amico, Director HRBP, highlighting the importance of these interactions. “The conversations and the feedback were informative and genuine and will help us create action items that will shape Trimac to be a better place to work.”
Understanding the risks of distracted driving
The exact definition of distracted driving is fairly straightforward: if you engage in an activity that takes your eyes off the road, you are driving distracted.
From drinking coffee to checking on the kids in the rearview mirror, distracted driving is all too common, but it is incredibly dangerous. Like texting and driving, this behaviour results in loss of the mental focus required to drive safely — even if you look away momentarily. Car crashes due to distracted driving number in the thousands — as the data shows — and thousands of lives are lost each year despite the fact that this negligence is entirely preventable.
Using data from the National Highway Safety Association, the Center for Disease Control and Prevention, the American Automobile Association, Transport Canada, the Canadian Automobile Association and other publicly available resources, the true impact can’t be ignored.
The goal of Trimac’s Action Against Distraction campaign is to raise awareness about the serious issue of distracted driving and encourage everyone to prioritize safety. As a leader in the transportation industry, it is our responsibility to guarantee that we are all doing our part to promote road safety.
Do your part to make our roads safer and take the #ActionAgainstDistraction pledge.
Trimac ranks number 10 on Today’s Trucking’s Top 100 list of for-hire trucking fleets
Truck News ranked Trimac number 10 on Canada’s biggest for-hire fleets list, which is based on equipment, employee and facility data.
Search the Top 100 fleets here.
Information Highway News – April 16
Meet our Drivers of the Week – Week of April 8, 2024
The Service Centre’s Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
Owner Operator Franklin (Frank) Brown
The Houston Service Center would like to nominate Frank Brown based out of Calvert City, Kentucky. No matter what the situation, there is no job too big or too small for Frank, who is always ready to help whenever needed. He is an absolute pleasure to work with and we would like to thank him for all his hard work.
Company Driver Rafael Leon
The Saint-Hyacinthe, Quebec, branch would like to proudly recognize Rafael Leon, who has been working with us since August 2023. He recently prevented a potential collision with a cyclist by staying vigilant on the road. Rafael’s hard work and commitment do not go unnoticed. Thank you for your outstanding contributions!
Company Driver Evgueni Tourianski
The Edmonton Service Centre would like to recognize Evgueni Tourianski, based out of Langley, British Columbia. Evgueni is known for always wearing his PPE and following procedures. In a recent incident at a customer site, while unloading acid, a valve was left open by the customer that caused a small release of acid under pressure. Evgueni immediately diagnosed the situation, managed to get the valve closed, cleaned up the spill and reported it to the plant. The customer thanked us for his ability to handle the situation and saving them from what could have been a serious incident. Thank you, Evgueni, for the incredible work you do.
Trimac named a Top Fleet Employer for the sixth consecutive year
Employer by Trucking HR Canada for the sixth year in a row. This prestigious recognition is part of a national initiative that highlights fleets with outstanding human resources practices and policies in the Canadian trucking industry.
At Trimac, we are committed to maintaining a workplace that fosters skills development, employee engagement, and innovative HR practices. Being named a Top Fleet Employer once again is a testament to our continuous effort to not only meet but exceed industry standards in employee satisfaction, workplace culture, and sustainability.
Top Fleet Employer is not a competition, but a rigorous review process where applicants are evaluated based on multiple criteria. Fleets are assessed in these areas: skills development, workplace culture, employee engagement, recruitment practices, compensation, sustainability and innovative HR policies. Employees also play a role in providing feedback about their workplaces.
Top Fleet Employers meet THRC’s human resources standards of excellence and are leaders in showcasing this industry as a great place to work. Trimac has been honoured with Top Fleet Employer of Distinction status again this year, a spot in the program’s ranks that is designated for fleets with a minimum of five and ten consecutive years as a Top Fleet Employer.
Trimac’s inclusion in the 2024 Top Fleet Employers list, along with 103 other outstanding fleets, underscores our role as a leader in the transportation industry, particularly in terms of our human resources policies and our commitment to providing a great place to work for all our employees.
“We are proud to see our list grow for the 11th year in a row,” says Angela Splinter, CEO, Trucking HR Canada. “Fleets from all regions, and of all sizes are represented in the program this year and we look forward to celebrating all the top fleets.”
We extend our gratitude to our dedicated employees, whose feedback and engagement have been instrumental in achieving this recognition. Trimac looks forward to continuing to lead by example in the industry and to celebrating this achievement at the 11th annual Awards Gala to be held at the Palais Royale in Toronto, Ontario on October 17, 2024.
Trucking HR Canada is a national, non-profit organization, advancing modern HR solutions for the trucking and logistics workforce. We collaborate, partner, and work with a dynamic network including industry associations, government departments and industry professionals to ensure Canada’s freight transportation network has the skilled workforce needed for today and into the future.
Thank you to the team members who helped supply information as part of this application program.
Take #ActionAgainstDistraction with Trimac
Distracted driving is one of the most dangerous behaviours on the road today—with fatalities having surpassed those caused by impaired driving in some parts of North America.
Being behind the wheel of a vehicle as a Trimac driver or in a personal vehicle requires awareness and concentration. Whether attention taken away from the road is caused by a device, dealing with something inside the vehicle or being too tired to commit full attention to the task at hand, distracted driving is a factor in one of every four fatal vehicular accidents every year in Canada. One study discovered that up to 80% of all truck crashes involved drivers being inattentive in some way in the mere three seconds before a crash occurred.
When someone drives distracted, they’re not just risking their own safety. They’re also putting others in danger, like other drivers, passengers and even pedestrians on the sidewalk. This can lead to serious injuries and negative consequences for families.
Trimac wants to help stop distracted driving. Since April is Distracted Driving Awareness Month, a time to raise awareness about the dangers of distracted driving, we’re launching a campaign to do just that.
The truth is we can’t control anyone’s actions other than our own. That’s why Trimac is reviving its Distracted Driving campaign. Today, we ask that you promise to hang up your phone, keep your eyes on the road and do not call or text people who are driving. We want everyone to know how important it is to focus on the road when they’re behind the wheel. With everyone’s help, we can make the roads safer for everyone.
Take Action Against Distraction
We encourage you to join Trimac in taking the Action Against Distraction pledge. Tell us your name, where you’re from and who you are taking Action Against Distraction for. Is it for your family? Your friends? Your son or daughter? The workforce on the roads? Take the pledge and share this message with your family and friends on social media using the hashtag #ActionAgainstDistraction.
Beyond texting
Although most people recognize distracted driving as a problem, not everyone has the same definition of what it means to be distracted. Most people think of talking on a cell phone or texting, but distracted driving can go beyond these behaviours.
The Centers for Disease Control and Prevention has identified three kinds of distracted driving. They are:
Visual distractions that cause you to take your eyes away from the road. This can include using a GPS, looking at a billboard, rubbernecking an accident, checking out the scenery or even looking at other cars surrounding you instead of those directly in your path and adjacent to you.
Manual distractions that cause you to remove your hand from the wheel. Behaviours such as eating while driving, using your phone, changing the radio station or reaching for something in the vehicle are all examples of manual distractions.
Cognitive distractions that take your mind off of driving. Singing, talking, daydreaming or worrying all fall into this category.
Next time you drive, think about how your actions could drastically change someone’s life. Change starts with you. Do your part to make our roads safer and take the #ActionAgainstDistraction pledge.
Trimac reinforces commitment to road safety with updated Distracted Driving policy
As a leader in the bulk trucking industry, Trimac has announced a significant update to its distracted driving policy, reaffirming its commitment to safety for all road users. The new policy, effective April 2, 2024, sets new guidelines for vehicle operators to prevent distracted driving incidents, which are a leading cause of traffic accidents across North America.
Under the revised policy, Trimac’s professional drivers are prohibited from engaging in any activities that could divert their attention from the road. The updated policy bans the use of handheld communication devices while driving, including making or answering phone calls using Bluetooth devices.
The use of hands-free communication devices is permitted as long as it complies with local, provincial, state, and federal laws. However, it’s important to clarify that while using a mobile phone hands-free is legally allowed, Trimac does not permit its use to the extent that it becomes a distraction while driving.
“Safety is paramount at Trimac, and our updated distracted driving policy reflects our commitment to protecting not only our drivers but also the communities we serve,” said Alex Guariento, Vice President of Safety, who emphasized the importance of the updated policy.
“We strictly prohibit any actions that divert our drivers’ attention from the road, including the use of handheld communication devices while driving. Our policy allows the use of hands-free devices, ensuring compliance with all applicable laws and maintaining our focus on road safety. To be clear, while hands-free use of a mobile phone is permitted by law, this does not mean we allow their use to the point of distraction when driving. This policy is a crucial step in reinforcing our safety culture and ensuring every journey is a safe one.”
The decision to update the distracted driving policy came after a thorough review of the company’s safety practices and aims to address the increasing concerns about distracted driving accidents. By setting clear and enforceable rules, Trimac aims to reduce the risk of accidents and enhance the overall safety of its operations.
Trimac has been proactive in its approach to safety, constantly updating its protocols to meet the highest standards. The updated distracted driving policy is part of Trimac’s ongoing efforts to ensure that its fleet operations are safe, reliable, and compliant with the latest safety regulations.
With road safety as a critical aspect of its operations, Trimac continues to lead by example in the trucking industry, promoting a culture of safety that benefits everyone on the road.
Trimac’s process improvement project with Supply Chain Management students wraps up with final presentation
Trimac’s CEO Matt Faure along with Director, Continuous Improvement Nathan Klassen and Business Analyst Lynda Berry attended an end-of-term University of Calgary student presentation focused on improving Trimac’s processes and efficiency with customer portals.
As part of their Field Investigation in Operations Management course, students Chloe Crichton, Eddie Dao and Noah Nguyen presented their findings, providing an in-depth report on their recommendations, which could eventually be applied uniformly across other customer models.
Over the last four months, Trimac has worked collaboratively with students specializing in Supply Chain Management at the University of Calgary’s Haskayne School of Business in Calgary, Alberta, to analyze and identify possible solutions to Trimac’s business challenges.
Throughout that time, students spent a valuable 300 hours learning about the business and delving into the challenges that many companies face within the transportation industry.
Trimac’s involvement in the Digitization for Innovative Supply Chain Consortium (DISC) was the driving factor behind discovering this opportunity to collaborate.
The collaboration represents a testament to Trimac’s commitment to continuous improvement, reinforcing its position as an industry leader and opening the doors to high-quality potential hires. This partnership led Trimac to officially welcome one of the students, Noah Nguyen, as a summer intern starting in May 2024.
New plastic tandem trailers on the road in Concord, Ont.
Terminal Manager Ed Sidsworth was able to capture the new plastic tandem trailers in the yard, which has been on the road for only a week at the Concord, Ont., branch. This new addition to our fleet will transport resin pellets for our customers such as Chevron, Quantix and Nova Chemicals.
“The larger barrel allows us to haul the volumes that the customers are asking for on their orders,” Ed emphasized.
With enhanced capacity to meet customer demands, the new trailer will also help reduce maintenance costs by lowering the number of mechanical breakdowns. Check out some shots of the shiny new trailer!
Information Highway News – April 9
Meet our Drivers of the Week – Week of April 1, 2024
Company Driver Renee Santos
The Houston Service Center would like to nominate Renee Santos based out of Marshall, Texas.
“Renee is always proactive when it comes to safety. He takes initiative to share driving tips with other drivers on how to improve their ISAAC scores or coaching them when things get a little hectic. We can always count on him to do the right thing and communicate his needs to the customer and dispatch to make every delivery successful. We’d like to sincerely thank him for his efforts.”
Owner Operator Mostafa Belal
The Toronto Service Centre would like to proudly recognize Mostafa Belal, our cement driver based out of Dundas, Ontario, for his quick thinking and attention to detail.
“When Mostafa arrived at the delivery site and received clearance from the Batcher, he hesitated and decided to double-check the order. He recalled that this location typically received slag from a different supplier. This helped to identify a mistake in the order. By addressing the issue promptly, Mostafa prevented potential contamination, demonstrating his keen attention to detail and courageous intervention. Mostafa’s commitment to keeping our deliveries safe and top-notch is impressive, and we really appreciate his outstanding service.”
Owner Operator Kelly Carson
The Edmonton Service Centre would like to recognize Kelly Carson for being dedicated to his job and always prioritizing safety.
“Kelly always has the courage to intervene and is willing to help out new and veteran drivers if they are having issues loading or unloading crude or condensate. Kelly was recently recognized by one of our customers, Broadbill Energy, for his hard work and dedication. Thank you, Kelly, for your years of dedication to the Hardisty Branch!”
Quebec employee appreciation event features sweet treats and smiling faces
Over 200 employees and their families from across Trimac’s offices in Quebec recently gathered to attend the Sugar Shack with Trimac employee appreciation event at the Érablière La Goudrelle in Mont-Saint-Grégoire, QC.
From the shop mechanics in Saint-Hyacinthe to the drivers from Val-Joli, the Trimac family came together to enjoy a traditional francophone meal along with maple syrup on snow. The event, organized by Trimac’s retention committee, was not only a terrific opportunity to meet fellow coworkers from other shops, but it was also a cause for celebration!
Quebecois tradition
Sugar shack festivals, known as “cabanes à sucre,” are a quintessential part of spring in Quebec, Canada. These festivals are deeply rooted in the region’s cultural heritage and celebrate the annual maple syrup-making process. As the winter snow begins to thaw, the sap from maple trees is harvested, marking the start of this sweet season, typically from late February to April, with March being the peak period.
At the heart of the sugar shack experience is the traditional process of making maple syrup. Visitors can witness the journey from tapping the maple trees to collecting the sap and boiling it down to create the syrup. Many sugar shacks offer guided tours and live demonstrations, providing an educational glimpse into this age-old practice. The experience is often sweetened with the chance to taste the freshly made syrup in its various stages of production.
This year, 18 members of the Trimac family celebrated work anniversaries of 20 or more years of service. Each was given a plaque to thank them for their services. Although not all of the service award recipients were in attendance, many were on hand to receive their plaque in person.
Trimac champions lifesaving efforts at 30th annual Enserva STARS & Spurs Gala
Trimac reaffirmed its commitment to critical, life-saving medical services as a key participant in the 30th annual Enserva STARS & Spurs Gala at the fundraiser’s Legendary Steward sponsor on behalf of Maurice McCaig. The event, a cornerstone for fundraising in support of STARS (Shock Trauma Air Rescue Society), was held at the Telus Convention Centre in downtown Calgary, Alberta, drawing leaders from the energy sector, including Trimac, to support this vital cause.
STARS, known for its rapid response to medical emergencies in Alberta, especially in remote and rural locations, is considered a lifeline for the energy industry. Trimac and the McCaig family were early champions of the organization, knowing STARS could one day be called upon if one of our drivers were ever in an emergency in a hard-to-access area of western Canada.
This year’s gala was a significant event, raising over $1.6 million and showcasing the collective dedication to enhancing medical response capabilities across Western Canada. The funds are earmarked for operational support and the acquisition of new medical equipment, keeping STARS at the forefront of medical technology and emergency response.
The STARS Air Ambulance service, founded in Calgary in 1985, was born out of a tragedy that underscored the necessity for immediate medical intervention, regardless of the patient’s location. The service’s founders, including emergency medical physician Dr. Gregory Powell, established STARS with the vision that no life should be lost due to the unavailability of critical care.
The Enserva STARS & Spurs Gala has been a pivotal event since 1994, cumulatively raising over $19 million, marking it as STARS’ most significant annual fundraising initiative. The success of these events, including the recent gala, underlines the importance of community and industry support in maintaining and advancing the lifesaving services provided by STARS.
Through its involvement and sponsorship, Trimac continues to play an integral role in supporting STARS, reinforcing its dedication to safety, community welfare, and the provision of essential emergency services. The participation in such events aligns with Trimac’s core values of Service with Safety, ensuring that the life-saving work of STARS can continue to benefit those in need across Western Canada.
Chat with Matt – Featuring Mark Robert
In this edition of Chat with Matt, Matt sits down with Quebec and Atlantic Canada Area Manager Mark Robert, who has been with Trimac in Operations for the past 17 years. Mark shares his journey at Trimac, including his recent achievement as one of the Extra Mile Award winners. During the conversation, he delves into how a significant award in Atlantic Canada was gained, marking a major success for the region, and the doubling of operations in Atlantic Canada between 2022 and 2023, which led to the acquisition of Transport Sylvain Lasalle.
Matt and Mark talk about the integration process of Transport Lasalle into Trimac’s Quebec operations in May 2023, the growth from eight to almost 60 propane units within a year, and the collaborative spirit within the strong Quebec team across Safety, Truckline, NTS, and Sales. They also highlight the unique aspect of operating in Quebec’s distinct linguistic environment and how it stands as a proud strength of the team. Join Matt and Mark for an insightful discussion on the achievements, challenges, and teamwork that drive Trimac’s success in Quebec and Atlantic Canada.
Montreal Tank Wash expands operational capabilities with new Hyster container handler
Montreal Tank Wash (MTW) has taken a significant step in expanding its intermodal container service offerings with the recent acquisition of a Hyster RS46-33 container handler. This strategic move enhances the company’s existing shop and washrack operations, enabling it to operate as a fully equipped intermodal container depot—capable of providing comprehensive repair, inspection and storage solutions for empty and loaded containers.
The Hyster RS46-33 is a significant investment aimed at enhancing MTW’s operational productivity and service quality, which will help with competitive market position and expanding customer portfolio opportunities. Before the acquisition, MTW only serviced one intermodal container customer. Former equipment presented various challenges, such as the limited ability to handle larger customer requests. This prompted the need for an upgrade.
“This new machine represents a pivotal moment for MTW,” said Kevin Millier, Assistant Area Manager for MTW and National Tank Services. “It allows us to broaden our service offerings, cater to a more diverse customer base and become a key player in the intermodal container sector.”
Constructed with durability and efficiency in mind, the Hyster RS46-33 features a two-stage boom design made from T-1 steel and incorporates a one-piece frame with reinforced welding for enhanced strength. Renowned for its advanced safety and technology, the container handler provides the following key benefits and capabilities:
High productivity and precision: The Hyster RS46-33 offers four-mode average speeds for lifting and lowering under laden and unladen conditions at 0.42 m/sec (84 fpm)—a high-speed rate compared to industry averages. Its vertical tilt capabilities are activated via a button on a joystick, which synchronizes the boom derricking and telescoping functions to keep the bottom of the container parallel with the ground with safety and precision.
Automated spreader functionality: The handler is equipped with an automated one-touch extend and retract feature, enabling it to automatically extend to 20 or 40 feet with the push of a button. This significantly streamlines the container handling process, reducing the time required for spreader adjustment and improving operational efficiency.
Patented stabilizer technology: Hyster’s patented stabilizer utilizes dynamic pressure to maintain approximately 24% of front loading on the front axle. This provides additional side stability and lower ground loading, reducing tire wear on the rear axle by requiring four tons less weight in the counterweight—improving operational safety, efficiency and cost-savings.
Extended service intervals: The handler’s engine and drivetrain components are engineered for durability and extended use, operating on 500-hour service intervals. Its extended hydraulic oil change intervals also allow the handler to remain in operation for longer periods between necessary maintenance, minimizing service downtime and ensuring MTW can maintain higher levels of productivity.
Wide twist lock position spreader: Hyster’s RS46-33 can accommodate a wide range of container sizes, including eight-foot six-inch-wide and standard eight-foot containers. This versatility helps MTW service a broad range of container specifications, enhancing operational flexibility and meeting an array of customer needs.
The acquisition of the Hyster RS46-33 signifies MTW’s commitment to meeting the evolving needs of the intermodal container sector and marks a new era of growth and efficiency for the company. With this equipment upgrade, MTW is well-positioned to offer unparalleled service quality and operational excellence, maintaining its competitive edge and reinforcing its role as an industry leader.
Information Highway News – April 4
Meet our Drivers of the Week – Week of March 25, 2024
The Service Centre’s Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction.
Company Driver Gary Vaughn
“The Houston Service Center would like to nominate Gary Vaughn. Gary is one of our most dependable Driver Coaches and Isocyanate preloader drivers who is always willing to go above and beyond the normal call of duty.
In the past few weeks, Gary has been able to prevent multiple Dow service failures by identifying trailers that had potential issues, including a leaking wheel seal, two dirty crash boxes and worn tires. Gary has also identified multiple Find and Fix situations at our Bayport Terminal, which helps his fellow professional drivers stay safe while on the road.
We thank Gary Vaughn for his continued service, his work ethic, and for being a true leader.”
Company Driver Keith Dexter
“The Toronto Service Centre would like to nominate Keith Dexter. Keith is our most senior company driver, celebrating his 28th work anniversary on March 30th with Trimac.
He has been a very knowledgeable and safe driver for our group. We would like to appreciate his long tenure here with Trimac and look forward to another 28 years.”
Owner Operator Nebil Ahmed
“The Edmonton Service Centre would like to nominate Nebil Ahmed, who has been working with Trimac since 2019.
He is on the Petcoke lane but has cross-trained on molten sulfur, aggregate, crushed sulfur and solvent.
He is always there to help wherever he is needed and goes above expectations to assist other drivers, doing it all with a smile and keeping safety above all else.”
Women’s History Month Spotlight wrap up
Shining a Spotlight on women in transportation!
Throughout March, Trimac celebrated the incredible women who drive us forward in the transportation industry! From the drivers behind the wheel to the leaders shaping our company, their stories inspire us all. We’re proud to highlight their strength, diversity and unwavering dedication. Thank you for everything you do.
BC Owner Operator championing cancer research fundraiser
Colin Van Soelen, a long-term Trimac Owner Operator based at Port Colborne Branch 52, is participating in this summer’s Ride to Conquer Cancer, an event aimed at raising funds and awareness for cancer research. In a touching tribute, he rides in honour of his family members who have battled cancer.
Planning to traverse approximately 225 kilometres through southern Ontario, Colin’s route will begin at Exhibition Place in Toronto with an overnight stay in Hamilton at McMaster University. He will cross the finish line in front of scenic Niagara Falls on Day 2. This challenge, set for June 8 to 9, not only showcases Colin’s physical endurance but also his deep-seated resolve to make a difference in the fight against cancer.
“I started doing this ride a few years ago because an uncle of mine passed away from pancreatic cancer,” said Colin. “Since then, I have lost another uncle and currently have a third uncle fighting for his life as we speak. I have become passionate about the ride over the years, not just because of the people close to me, but because of the people I meet while fundraising or on the ride, telling me their stories.”
Colin’s story is a testament to the spirit of giving and community involvement that defines Trimac. His efforts in cancer research fundraising reflect a profound commitment to contributing positively to society. His goal is to raise $2,500 before he hits the road.
Check out his fundraising page here.
“There are so many stories—everyone has one, some tragic and heartbreaking, some stories of hope,” said Colin. “I do this because I can, and for those who can’t. And I do this in the hopes that I will be alive the day that there are more stories of hope than there are stories of tragedy.”
Learn more about the Ride to Conquer Cancer event at https://ride2conquer.ca/
Trimac finds final dispatch support intern at Humber College Career Fair
Trimac recently attended the Humber College Career Fair in Toronto, Ontario.
The highlight of the event was the recruitment of Trimac’s third and final Dispatch Support intern at the Toronto Service Centre. Recruiter Varun (Vinny) Sharma and Dispatch Manager Amandeep Waraich attended the event, conducting a live interview leading to the new addition.
Our team was able to engage with the enthusiastic crowd and interact with a diverse pool of aspiring professionals, underscoring the company’s dedication to nurturing emerging talent.
Beyond recruitment, the fair served as a platform for networking and fostering connections with students eager to explore opportunities in the industry.
Trimac continues to uphold its commitment to talent development and recruitment through impactful initiatives like these.
“Overall, it was a successful event. We met current students and graduates that are looking to gain hands-on experience in the Transportation industry.”
– Recruiter Varun Sharma
Trimac attends the United Way Alberta Capital Region's Red Tie Gala
A staple of United Way of the Alberta Capital Region for over 30 years, the annual Red Tie Gala event, hosted in Edmonton, Alberta, celebrates and recognizes the hard work and community spirit of United Way supporters.
Trimac’s Terminal Manager Brad Bessette was recognized as one of the nominees for the Outstanding Committee Member of the Year Award. This award is presented to the committee member (or company volunteer) that demonstrated exceptional commitment to success in the workplace during the campaign.
Although Brad did not take home the award, his nomination recognizes his outstanding contributions to his community.
Congratulations, Brad!
Call for 2024 United Way Campaign co-chair
Are you interested in making an impact on your community? Or do you want to help design fun and rewarding experiences for Trimac staff across Canada and the US? If so, you’re in luck. The Trimac United Way Committee is currently looking for an enthusiastic and creative co-chair volunteer to help guide this year’s United Way Campaign.
Everyone needs a hand at one point or another, and everyone deserves a fair shot at a good life. That’s why the United Way exists—to improve lives locally. United Way chapters in Canada and the US operate within a strong network of social services to build a connected system of community support so everyone has access to programs and services when they need them, guaranteeing daily assistance for our community’s most vulnerable people.
Trimac has been involved with Calgary & Area United Way since 1988. Since then, Trimac has raised over $2 million. United Way’s investment strategies, which are based on creating systems change, build capacity and address the underlying causes of social problems by focusing on socioeconomic well-being, mental health, social inclusion, and healthy relationships. Last year, throughout October, Trimac staff across North America raised a record of more than $80,000 for those in need. This total includes funds raised through the Trimac for Good corporate donation platform, in-person events in offices across Canada and the US, and payroll donations.
This year’s campaign is scheduled to kick off in October. The campaign is run by a dedicated group of volunteers across the organization. The chairs of the campaign (who can be based in any location) are committed to a two-year term—first as co-chair and then acting as the chair of the committee for the second year. They are responsible for planning and executing the campaign.
“We are excited to continue our longstanding tradition of giving back and shaping stronger communities,” said 2024 United Way Chair Jennifer Fraser. “Your involvement not only supports those in need but also brings a sense of pride and accomplishment to our Trimac family. Let’s make a difference together and set a new record with our 2024 United Way Campaign!”