Information Highway is your look into the world of Trimac. Get news straight from our senior leaders, including department updates and stories from across the business.

Information Highway News – July 23

Meet our Drivers of the Week – Week of July 15, 2024

The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction. 

Company Driver Cedrick Piper

The Houston Service Center’s Driver of the Week is Cedrick Piper. Cedrick exhibits true professionalism every day and does what is asked of him without any complaints. He does a fantastic job with his Lytx, ISAAC and Workflow scores on a consistent basis. Thank you, Cedrick, for all that you do to make the Trimac team successful.

Company Driver Benoit Laflamme

The Toronto Service Centre’s Driver of the Week is Benoit Laflamme. Benoit’s dedication to always go above and beyond sets a high standard for all of us. We thank you, Benoit, for being the driver who is always willing to take on new destinations, whether it’s assisting in the Maritimes, handling propane or transporting any other product. He consistently says ‘yes’ to learning and exploring new routes.

Owner Operator Blair Payne

The Edmonton Service Centre’s Driver of the Week is Blair Payne. Blair consistently demonstrates exceptional qualities and a genuine commitment to his responsibilities and colleagues. His willingness to go above and beyond the call of duty is commendable. To further highlight Blair’s dedication, he had a scheduled day off when dispatch called to inform him of a driver shortage. Without hesitation, he rescheduled his personal day and stepped in to help the team. Having Blair as part of our team is truly a pleasure. His dedication, professionalism and commitment to safety make him an ideal candidate for our Driver of the Week.

AIP driver’s heroic action highlights Service with Safety

At Trimac, our core value of Service with Safety is more than just words; it is a principle that guides our everyday actions. A recent event involving one of our dedicated drivers exemplifies these values in a truly remarkable way. 
 
A few weeks ago, AIP Logistics Company Driver Shawn Lopata was completing his regular trip to a long-time customer site. It was a scorching hot day and by coincidence, he was running a little late due to a detour. As Shawn approached the site, he noticed a customer employee on top of a train car, holding an extended pole prodding product. While getting ready to leave, out of the corner of his eye, Shawn saw a blue flash and then realized the employee was no longer visible. Hearing cries from above, Shawn carefully climbed up onto the train car to investigate. What he found was shocking—the employee had been electrocuted after the pole struck the power lines above. The cardboard he knelt on was on fire, his pants were half burnt and his fingers were severely injured. 
 
With no one else in sight, Shawn took immediate action. He ensured the employee was safe before returning to his truck to call 911. Shawn stayed with the employee until emergency services arrived. Then, Shawn ran into the facility to inform the customer of the incident. Thanks to Shawn’s quick thinking and decisive actions, the employee was airlifted to a hospital and received the critical care he needed. 
 
Words of gratitude 
Shawn’s bravery and commitment did not go unnoticed. The injured employee’s son called Shawn to thank him personally and provide an update on his father’s recovery. The customer also expressed their immense gratitude with a handwritten card, acknowledging Shawn for saving their employee’s life. In the spirit of teamwork and celebration, Shawn’s colleagues held a small work party complete with tacos and cake, celebrating his heroic actions. 

Shawn joined AIP as a Company Driver 11 months ago. He brings 28 years of heavy equipment and auto parts experience to the role, along with previous history in the United States Naval Construction Battalions, better known as the Navy Seabees.  
 
This story is a powerful reminder of our commitment to Doing the Right Thing. Shawn’s actions reflect our dedication to prioritizing safety and looking out for our neighbours. His ability to remain calm under pressure and take swift action exemplifies what it means to do the right thing, even in the most challenging circumstances. 
 
We are incredibly proud of Shawn and his demonstration of our core values. His actions not only saved a life but also reinforced the importance of safety and service in our daily operations. With people like Shawn on our team, we will continue to uphold these values, ensuring that we always prioritize the well-being of our employees, customers and community. 

Product stewardship training video filming wraps up in Edmonton

Recently, Trimac, along with partners Frame One Media, completed video shooting for our product stewardship loading and unloading procedures in Edmonton, Alta., and surrounding area. Several of our people were key in engaging with our customer partners and making this happen within the same week.
 
Nine procedures were filmed throughout the week:
– Petroleum Loading
– Petroleum Pump offload
– Petroleum Gravity offload
– Crude Oil Load
– Crude Oil Off Load
– Sulphur Loading
– Sulphur Off Loading
– Compressed Gas Loading
– Compressed Gas Offloading

Special thanks to our drivers, Dean Witter, Tammy Rogerson, Mahbir Bath, Chris Ohlendorff and Zerihun Adane, who endured the scorching heat last week to take the extra time to allow the filming required.
 
Phil Comeau, Safety Manager for the Northeast, has been an integral part of this project from the beginning and took time to be onsite out west for the week. His contribution to keeping the project on track and helping us meet the tight timelines has been invaluable.
 
We would not be able to film these videos without the cooperation of our customer partners, Rally Resources, Gibson Energy, Heartland Sulphur, Whitecap Resources and UFA.

Thank you to Area Managers Eric Earl and Mike Bussey and Terminal Managers Jason Norrish and Grant Bertrand for providing the resources to complete this project on time.
 
Our Field Representatives were key in leveraging their relationships to get permission from our customer partners to film at their locations, organizing drivers and keeping the project on schedule the entire week.
 
Thank you, Field Reps Scott Hearn, Norm Kolwich and Allen Riter for your time and expertise.

Trimac for Good Cause Discovery Event: Truckers Against Trafficking

Why involve the transportation industry in the fight against human trafficking?

The trucking industry is uniquely positioned to recognize and report human trafficking. Truckers Against Trafficking (TAT) believes by educating and equipping members of key industries and agencies with the information they need to spot human trafficking and report it effectively, millions of people will move from passive bystanders to active disruptors.  
 
As we approach the tenth World Day Against Trafficking in Persons on Tuesday, July 30, Trimac is hosting a live webinar titled Combating human trafficking through the transportation industry hosted by TAT’s Industry Training Specialist Chris Moreno. 
 
Chris is responsible for educating the transportation industry on how to recognize and respond to human trafficking. Additionally, she collaborates with all trucking entities to implement TAT’s vision.
 
The webinar will cover:
– What is human trafficking  
– Trafficking myths  
– TAT’s mission  
– How you can spot the signs and get involved  
 
Whether traveling over-the-road or delivering goods to businesses, every truck driver can play a role in recognizing and reporting human trafficking. Traffickers keep their victims on the move, they are traveling on the same highways and visiting the same truck stops and gas stations as everyone else, creating multiple opportunities for victim identification.

Title: Combating human trafficking through the transportation industry 
Date: Thursday, Aug. 8 
Time: 9 – 10 a.m. MT
Location: Microsoft Teams 

Check your email and accept the meeting invite from trimacforgood@trimac.com to guarantee your spot! 

Information Highway News – July 16

Hurricane Beryl’s impact on Trimac South: Leadership and resilience amidst the storm

After devastating the Caribbean, Hurricane Beryl made landfall in Texas on July 8, leaving a trail of destruction in its wake. The storm claimed at least seven lives, destroyed homes and businesses and left nearly three million residents without power. Compounding the disaster, a subsequent heat wave pushed temperatures dangerously past 105°F (40.6°C), exacerbating the crisis.
 
The day after the hurricane, the Houston Service Center (HSC) was without power and the Bayport terminal was operating on a generator only. Deer Park had no power. But amidst this chaos, the Trimac South team displayed remarkable resilience and dedication.
 
“Without power, our teams can’t work from home,” said Alex Giannuzzi, VP Operations North East & South on the Operations Capacity Call on July 10. “It has been a challenge to get things done but we’ve found a way.”

Key team members and their contributions:

Mike Krafft – Despite still being without power at home, Bayport National Tank Services Washrack Manager Mike Krafft has shown unwavering commitment by coming in every day to ensure the generator at the Bayport facility is operational. His efforts in restarting the washrack and maintaining essential services have been crucial.
 
Kevin McAndrews and Sam Atkinson – Bayport Dispatch Manager Kevin McAndrews and Bayport Terminal Manager Sam Atkinson worked tirelessly through the weekend with customers to prepare for the hurricane’s arrival. They have continued to work every day, even while dealing with personal power outages. Their dedication, along with their team’s (Planner Tara Graves, Dispatcher David Rak, Dispatcher Jessica Mcdowell, Dispatcher Judy Cox, Dispatcher Timothy Plummer, and Planner Janine McDowell) efforts, ensured that business operations continued smoothly using hotspots and generators.
 
Amber Clark – Taking the lead in the HSC, Houston Dispatcher Amber Clark coordinated dispatch help for terminals outside the impact area that lost dispatch capabilities due to the storm. Her willingness to jump in wherever needed has been invaluable.
 
Greg Cox – Despite being off schedule, Dispatcher Greg Cox used his generator to return to work and support the team during his off days. His selflessness has been a significant support to the team.
 
Terminal Managers – Terminal managers across the US stepped up and chipped in by handling dispatch duties and more, ensuring seamless operations despite disruptions.
 
Billing team – Demonstrating exceptional dedication, the billing team took it upon themselves to ensure that all drivers were paid. Manager of Credit & Collections, Gloria O’Banion, hosted billers at her home, including Manager of Customer Service Jane Delisi, Billing Specialist Cynthia Ochoa, and herself. Billing Specialist Ingrid Quintana used a generator to work from her home, while Master Data Specialists Rebecca Coker and Manager of Master Data & Service Simplification Michelle Kizer supported the team in prioritizing driver payments during this challenging time.
 
The team also organized meals for drivers in the area. Kevin and Sam ordered lunch for over 50 drivers, including families, providing to-go packs and ensuring everyone had food and drink. Despite 50% of the area still lacking power, spirits remained high at the event.
 
Senior Area Manager Jesse Hanson has been at the forefront of the response efforts, coordinating the team’s actions and ensuring that operations continue despite the challenges. His leadership has been instrumental in managing the crisis and supporting the team through this difficult time.
 
“I’ve been impressed with their compassion for our people, their resilience in the business, the resilience of their spirits, and the speed at which people are recognizing what we could have done
better and identifying it quickly to implement next time,” said Jesse.

Employee assistance and community support
To further support the community, Sam requested a pallet of water from Niagara Water, a client, who generously donated two pallets of bottled water. This water was distributed to those in need, demonstrating the strong community partnerships Trimac has fostered. Additionally, dispatchers prepared to-go boxes for drivers arriving later, ensuring they had meals ready. The team showed compassion and resilience, quickly identifying and implementing improvements for future responses.
 
As of July 15, the Bayport facility had power restored on July 11 after operating on the use of a backup generator to help stabilize operations. The HSC was back online on July 14. Deer Park was still waiting for service.

The Trimac South team exemplifies resilience and dedication in the face of adversity. Their combined efforts are not only keeping the business running but also providing crucial support to the community during this challenging time.

Meet our Drivers of the Week – Week of July 8, 2024

The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction. 

Drivers at Houston Service Center

The Driver of the Week for Houston goes to all the drivers who remained dedicated to driving and completing loads during the recent challenging circumstances caused by Hurricane Beryl. Your commitment and resilience are truly commendable. Thank you for your unwavering dedication!

Company Driver Larry Piggott

The Toronto Service Centre’s Driver of the Week is Larry Piggott.
Larry Piggott, who started with Trimac in 1997, has now completed 27 years of dedicated service. Recently, when the branch was temporarily short of a driver qualified to handle cryogenics, Larry stepped up to the challenge. His experience includes chemical, anhydrous ammonia, liquid food and dry bulk. We can now add to that impressive list! Larry’s willingness to step out of his comfort zone and take on a new product line demonstrates his immense value at Trimac. We appreciate you, Larry.

Owner Operator Ajinder Chatha

The Edmonton Service Centre’s Driver of the Week is Ajinder Chatha. With Trimac since May 2018, Ajinder is a great example of a professional driver. 
As one of our senior drivers on the terrace lane, he volunteers for any upcoming work, whether long or short haul. Ajinder strives every day to ensure that every load is completed with Trimac’s safety standards at the forefront of his actions. Not only does he set an excellent example for our fleet, but he also regularly mentors other drivers to perform their duties with safety and excellence in mind. Ajinder has developed and maintained customer relationships that reflect Trimac’s core values. Thank you, Ajinder, for all you do for Trimac, the operations team, our customers and your fellow teammates. We are privileged to have you as part of the Trimac family.

Trimac’s cyber security team releases phishing test: High failure rate highlights need for vigilance

In June 2024, Trimac’s Cyber Security team conducted a phishing test to assess our staff’s ability to identify and handle phishing attempts. The results revealed a concerning trend—that a significant number of employees fell prey to the simulated phishing email, underscoring the need for continued education and vigilance in our cyber security practices. To address the test results and enhance our collective knowledge on cyber security, Trimac’s Cyber Security Expert Micho Shumann created an insightful video tutorial. In this video, Micho reviews the common errors made during the test, delves into the typical characteristics of phishing emails and offers practical advice on how to spot and report these threats effectively.

Understanding phishing techniques
Micho explains how attackers often create email addresses that look very similar to legitimate ones. They use urgency and fear tactics and include unusual attachments or links. He advises skepticism towards any email that pressures you to take immediate action and emphasizes the importance of verifying the source before clicking on any links or downloading attachments.

Common errors highlighted by the phishing test
Many employees did not verify the sender’s email address or the legitimacy of the request before taking action. Despite obvious signs of phishing, such as generic greetings, spelling mistakes and poor grammar, some employees still interacted with the email content. Additionally, a notable number of employees failed to report the phishing attempt, increasing the potential risk to the organization.

Reporting phishing attempts with Microsoft Outlook
Micho provides a detailed guide on how to report phishing emails using Microsoft Outlook, including the “Report Message” feature, which sends the suspicious email to Trimac’s IT Security team for further analysis. Reporting phishing attempts is crucial in helping our Cyber Security team track and mitigate threats.

Path forward
Trimac is committed to enhancing our cyber security posture and ensuring that all employees are equipped with the knowledge and tools to defend against cyber threats. As part of this commitment, we will be conducting regular phishing tests and providing continuous training and resources to improve our collective resilience.

Shared responsibility  
Employees are the first line of defense against cyber attacks. Any email, file, or approach by a third party should be considered hostile until employees can prove otherwise. Never give up your personal information or log-in data if an email, text message or phone call seems suspicious, especially if you weren’t expecting to receive them.  If you’re not sure whether the message or phone call is real, you should hang up, and contact the company or department through the contact details on their website. This way you are in control and can use the correct email or phone numbers to verify whether or not the inquiry is real.  

In light of the recent test results, we urge everyone to view Micho’s tutorial and apply the lessons learned. Cyber security is a shared responsibility. By staying vigilant and informed, we can collectively safeguard our organization from potential cyber threats.

Merging two strong family legacies: The Doyle Sims & Sons story

As a family-owned business, we prioritize people, community and long-term relationships. Trimac, a family-operated company for over 79 years, shares the same dedication to quality, safety and integrity that Doyle Sims & Sons Trucking Inc. has upheld since its inception.
 
In an era when the milkman was a daily necessity, Doyle Sims dreamed of starting his own milk business. That dream blossomed into a successful business within the multi-million-dollar industry.
 
Doyle began his business in 1949 in Gleason, Tennessee, hauling milk containers in a one-ton truck. As the sole employee, he worked 365 days a year for seven years to support his family and pursue his dream. Over the  years, he became a major milk hauler using liquid tankers.
 
In the 1980s, when local dairy farms went out of business, the company diversified and began hauling other liquid and dry bulk products. With the home base located on one of the world’s largest ball clay deposits, it was only a matter of time before the company started hauling clay in bulk containers.
 
As the years went by, the company expanded its fleet to over 100 trucks and established three divisions: liquid, pneumatic and dump. Doyle passed away in 2019 at the age of 91, leaving the business to his son, David Sims. David continued to grow the business with the assistance of CEO Johnny Wagster, who joined Doyle Sims & Sons in 1999. In August 2023, David Sims retired from the family business and sold the company to Trimac Transportation.

Operations Manager Rick Legens, who has been with Doyle Sims & Sons intermittently since 2002 and continuously since 2010, is proud of his company’s achievements and looks forward to a promising future.
 
“A truly great legacy started by Mr. Doyle Sims carried on by his son Mr. David Sims then by our previous CEO Mr. Johnny Wagster. You all are the reasons we have the great opportunities we have today with Trimac Transportation. Thank you all so much for laying the groundwork for our success. We truly have some big shoes to fill,” Rick stated.
 
Doyle Sims never imagined that his one-man operation would grow to such proportions or that his legacy would be recognized nationwide. With over three quarters of a century’s worth of experience, knowledge and legacy now integrated into the Trimac family, we are accelerating towards a stronger, more resilient future for our industry.  
 
Together, we celebrate our shared heritage and look forward to many more years of success and growth. 

Information Highway News – July 9

Meet our Drivers of the Week – Week of June 24, 2024

The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction. 

Company Driver Rahsaan Walker

The Houston Service Center’s Driver of the Week is Rahsaan Walker. Company Driver Rahsaan Walker, who joined us just three months ago, has already made a significant impact in Louisville, Ky. He collaborates with dispatch to maximize his workload, consistently offers his assistance and is always reliable for handling delayed shipments. We are excited to continue working with Rahsaan and greatly appreciate his outstanding dedication to customer service.

Owner Operator Sukhdev Khangura

The Toronto Service Centre’s Driver of the Week is Sukhdev Khangura. During a pre-trip inspection last week, he identified a crack on the loading hose and promptly reported it to his manager. His quick action prevented potential contamination and ensured product quality. Had this damage gone unnoticed, it could have led to serious quality issues and significant claims. We greatly appreciate Sukhdev’s dedication and thank him for his excellent work. His proactive approach to identifying and reporting the damage immediately demonstrates his commitment to safety and quality, which is highly valued. Actions like Sukhdev’s uphold our high standards and safeguard both our company and our customers.

Owner Operator Harminder Dhaliwal

The Edmonton Service Centre’s Driver of the Week is Harminder Dhaliwal. Harminder, an esteemed AMTA Road Knight, consistently demonstrates exceptional dedication and ownership in his role. Whenever dispatch interacts with Harminder, he takes full responsibility for his trips. For instance, with the DMDS trailer reloading in Houston, Texas, Harminder ensures it undergoes necessary inspections by coordinating directly with the shop, beyond the arrangements made by dispatch. Similarly, for peroxide loads destined for Alaska, Harminder meticulously handles all aspects, including verifying the accuracy of customs paperwork, ensuring a seamless process. Harminder’s proactive approach is evident in his recent initiative to assist both drivers and dispatch. He developed a comprehensive trip timeline for all Calgary, Alta. cement loads, significantly reducing the risk of late deliveries to our time-sensitive customers. Harminder’s commitment and reliability make him an invaluable asset to our team.

Meet Elisa Brosseau, Jacknife’s Human Resources Manager and Mayor of Bonnyville

Discover how one dedicated mayor seamlessly balances corporate leadership with civic duty, embodying the family values that unite our community.

Some know Elisa Brosseau as Jacknife Oilfield Services’ Human Resource Manager, but most know her as the Mayor of Bonnyville, Alta.
 
Elisa joined the Jacknife team as HR Manager in October 2023, shortly after Jacknife was acquired by Trimac in July 2023. Before joining the team, Elisa took time off to raise a family. After 10 years, her career took an interesting turn as she became involved in politics. At first, Elisa was focused on finding a role with flexibility that wouldn’t take away from her family time. After attending meetings and learning more about municipal elections, she found the perfect fit and was officially elected as a Town Councillor in 2017.
 
Then in 2021, Elisa was elected as Mayor, which she continues to serve as today. Her mayoral duties focus on governance and finances but also include leading council meetings twice per month and acting as the main contact person for the council when it comes to events and important meetings. Additionally, she sits on the Bonnyville Regional Fire Authority board, Alberta Bilingual Municipal Association, and Beaver River Waste Management Commission board.
 
“For anybody that follows municipal politics, it’s not always easy,” said Elisa. “I have an amazing council table to work with.”

Elisa’s strong relationships with her council members and her proactive engagement in various regional boards mirror the supportive and team-oriented culture promoted within Jacknife. This synergy between her professional and civic duties exemplifies the core values of good working relationships and teamwork that drive both her career and contributions to the community. At Jacknife, these same qualities are reflected in her approach to fostering a positive and cohesive work environment.
 
Having previously met Jacknife’s Founder & President Mike Jacknife and being well-acquainted with the company’s stellar local reputation, Elisa remarked that joining the team was a “no brainer.”
 
Jacknife is a family-first company that believes in building strong, supportive relationships that work together to achieve common goals, much like Elisa’s council in Bonnyville. In addition to sharing similar family values, Jacknife’s involvement with First Nations and Indigenous communities hits home for Elisa, having Métis roots.
 
Elisa’s dual roles as both Jacknife HR Manager and Bonnyville Mayor highlight her leadership skills and dedication to community service. Her experience in HR and labour relations has propelled her to a successful career in the energy services industry, with notable roles at Cenovus Energy and FLINT Corp.
 
While Elisa’s professional career is deeply rooted in the energy sector, her personal life is also intertwined with it. Born and raised in Bonnyville, she grew up with a strong connection to the industry through her father, who also worked within the sector.

“Bonnyville was built on generations,” said Elisa. “My husband was born and raised here, so were his parents, and now my kids. Our roots are here, so I can’t ever see us moving.
 
Elisa’s story is a testament to the community and connection between Jacknife’s culture and Trimac’s values. Both organizations emphasize the importance of strong relationships, community involvement and unwavering dedication to service. Elisa’s seamless balance of her roles as HR Manager and Mayor highlights the spirit of collaboration and integrity that both Trimac and Jacknife champion. Her journey is an inspiration, showcasing how a commitment to family values and community service can drive success and foster a supportive and inclusive work environment. As we continue to celebrate the achievements of our team members, Elisa’s story reminds us of the shared values that unite and propel us forward.

Vote for Trimac to win the Women in Trucking photo contest

Trimac has entered the Women in Trucking Photo Contest and we need your votes to win! The Women in Trucking Photo Contest highlights the strength, dedication and passion of women in the trucking industry. It showcases the vital roles they play and helps to promote a more inclusive and diverse workforce.
 
How You Can Help
Your vote can make a difference and show our collective pride in the talented women who are part of the Trimac family. Every vote counts, so make sure to cast your vote before Sunday, July 14!

Click here to vote.

Boots, Buckles and Big Rigs!
Trimac Transportation, born in the heart of Western Canada, champions the compelling spirit of women in trucking. Each woman at Trimac brings her unique strengths, forging a path where determination meets the open road. In this snapshot, Trimac women from various departments, including finance, communications and information technology, stand proudly in front of a gleaming red truck. Together, they redefine what it means to be a woman in trucking, not just driving the company’s success but also a legacy of community, empowerment and innovation in the transportation industry.

Left to right: Branch Administrator Jodie Piotrowski, Accounts Payable Specialist Tanya Wolski, Manager Financial Services Andrea Slipp, Office Manager Janet Andrus, Accounts Payable Analyst Taylor Kalan, Business Analyst Jazmyn Rusnack and Team Lead Communications & Brand Christina Fortin.

New safety initiative recognizes defensive driving

In a continued effort to enhance safety and recognize the exemplary driving habits of our team members, Trimac’s Safety team has rolled out a new initiative utilizing Lytx in-cab safety cameras. This initiative aims to highlight and reward drivers for their safe driving practices, focusing on positive reinforcement and recognition.
 
SE Region Safety Supervisor Ken Albert from the Spartanburg, S.C. terminal identified a significant disparity between the number of coaching sessions and instances of positive recognition for drivers when he was reviewing reports from Lytx, Trimac’s video safety and telematics tool used to monitor and improve driving behaviours.
 
In June of this year, drivers in the South region had been recognized 50 times but coached 2,399 times. Ken highlighted the importance of improving this ratio, aiming for a goal of five positive interactions for every coaching session. By encouraging drivers to utilize the blue button on their Lytx cameras to report near-miss incidents, drivers could help capture and recognize instances of excellent defensive driving.
 
Traditionally seen as a tool for identifying mistakes, the Lytx cameras can also highlight and reward positive driving behaviour. By documenting near-misses and skillful defensive maneuvers, drivers can be presented with Positive, Immediate and Certain (PIC) feedback moments that reinforce the value of their safety skills.

Changing Perceptions
To address the disparity between recognition and coaching moments, Ken spearheaded the creation of a “Wall of Recognition” in Spartanburg and Calvert City, Ky. The wall features plaques and certificates for drivers who have demonstrated exceptional safety awareness, such as avoiding potential accidents, identifying issues early and maintaining defensive driving techniques. This initiative responds directly to feedback from our Driver Council, which emphasized the need for more positive recognition.
 
The success of the recognition walls in Spartanburg and Calvert City has prompted interest from drivers and managers alike. As drivers see their peers celebrated for their safe driving, they are motivated to achieve similar recognition. This initiative not only promotes a culture of safety but also fosters a sense of pride and accomplishment among our team members.

A Collaborative Effort
Lance Hagler, Senior Director of Safety at Trimac, expressed his support for this initiative, highlighting its potential to enhance safety culture across all locations. By replicating the recognition wall concept in other branches, we aim to create a company-wide standard of positive reinforcement and continuous improvement.
 
Trimac is committed to prioritizing safety and recognizing the dedication of our drivers. Through the effective use of Lytx in-cab safety cameras and the introduction of the recognition wall initiative, we are taking significant steps towards creating a safer and more supportive work environment. We look forward to seeing the positive impact of this initiative and encourage all team members to strive for excellence in their daily driving habits.

Information Highway News – July 3

Meet our Drivers of the Week – Week of June 24, 2024

The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction. 

Independent Contractor Marvin Campbell
 
The Edmonton Service Centre’s Driver of the Week is Marvin Campbell. Marvin is an exceptional and dependable driver. He always steps up when we need him most, never refusing a task unless it would violate HOS regulations or if the truck is broken down. He willingly takes on all loads without any complaints. He ranks at the top among other drivers and we are happy to recommend him for Driver of the Week. Considering his exceptional skills, his character exhibited over our time working together and the way he carries out his assigned loads, he truly deserves this recognition.

Independent Contractor Jatinder Sharma
 
The Toronto Service Centre’s Driver of the Week is Jatinder Sharma. Jatinder joined the Mississauga, Ont. Petroleum branch at the beginning of 2020. Prior to joining, he worked for Trimac at the Winnipeg, Man. branch. Jatinder is one of the most knowledgeable drivers in our fuel branch and consistently goes above and beyond to assist with any challenges. He played a crucial role in helping Trimac set up the new biodiesel business that launched recently. Our safety team has observed Jatinder conducting thorough pre and post trip inspections on the equipment, he is always prioritizing safety. Our customers are consistently pleased with his work and frequently commend his strong work ethic. Thank you, Jatinder, for all your hard work and for being one of the safest drivers on the road!

Owner Operator Antonio Virgil Jr.
 
The Houston Service Center’s Driver of the Week is Antonio Virgil Jr.  
Antonio has consistently maintained an ISAAC score of 100 for nearly two years. He regularly reports Hazard IDs and Find and Fixes, demonstrating his commitment to safety. Antonio has a great attitude and is easy to work with. He communicates professionally with both customers and coworkers. He is always willing to take on tasks such as training drivers, providing demonstrations for customers, and welcoming audits without complaints. Additionally, he readily completes extra work when requested by customers.

Ed Sidsworth retires from Trimac after 27 years of dedicated service

After nearly three decades of service, Ed Sidsworth, Terminal Manager at Concord, Ont., retired from Trimac. Ed’s last working day was June 26, marking the end of a memorable 27-year career with the company. Before leaving, Ed reflected on his journey, the changes he has witnessed, and the legacy he leaves behind.
 
A journey of growth and teamwork
When asked about the most noticeable change since he started, Ed highlighted the remarkable shift towards teamwork and collaboration.
 
“The most noticeable is how everybody is working together now,” he said. Ed recalls a time when terminals operated more in silos, but over the years, there has been a significant move towards a unified approach focused on customer service.
 
“Instead of individual branches, everybody looks after customer servicing first,” he explained. This transformation has fostered a more cohesive environment where terminal managers collaborate and support each other, making operations smoother and less stressful.
 
Industry insights 
Ed’s deep understanding of the trucking industry has been instrumental in his success. With a background rooted in trucking—his father owned a trucking company—Ed brought invaluable experience to Trimac. He not only drove trucks but also engaged in mechanical work, later transitioning to a propane company for 19 years before joining Trimac.
 
“From a knowledge point of view, there is nobody in the company with as much expertise on plastics as Ed,” said Al Campbell, Area Manager. “He is 100% committed and always prioritizes the safety of our drivers. We are really going to miss him—he is outstanding at what he does, and his retirement leaves a big gap with the loss of so much experience. Ed has taught so many people, including myself, about dispatch and plastics. We wish him all the best for his retirement alongside his wife, Marjorie. Enjoy your time golfing and canoeing, Ed. You’ve earned it!”
 
Memorable moments 
Reflecting on his tenure, Ed fondly remembered working with esteemed colleagues like Bob Beach, Doug McLean, Al Campbell, and Alex Giannuzzi. He cherished the relationships and teamwork that defined his career.
One of Ed’s proudest accomplishments was the significant growth of the terminal’s Owner Operator base.

“When we started, there were five Owner Operators; today, there are 35,” he shared. This expansion is a testament to Ed’s leadership and dedication, even during slower economic periods.

Advice for newcomers and future plans
Ed offers valuable advice to newcomers at Trimac, emphasizing the importance of understanding the drivers and Owner Operators they work with.
 
“You need to know what they have to deal with to make you successful,” he noted, underscoring the necessity of valuing employees to achieve success.
 
As he transitions into retirement, Ed looks forward to pursuing his passions. An avid outdoorsman, he plans to spend more time portaging, golfing, playing hockey, and biking. Ed and his wife are quite active and enjoy exploring different trails and areas for their outdoor adventures.
 
“I want to thank Ed for his contributions to the company over his career,” said Alex Giannuzzi, Vice President Operations, Northeast & South. “His experience and commitment to the business is what made him so successful over the years. He willingly shared his knowledge of the business to everyone he came in contact with, including myself as a newly promoted petroleum dispatcher in 1999, Ed was there to show me the ropes and ensure I took care of the drivers. All the best with your next chapter in life.”
 
Fond farewell
In his parting message to colleagues, Ed expressed his gratitude for their support and camaraderie.
 
“I appreciate all their support and help. They’ve been a very good group to work with,” he said. While he will miss his work, Ed feels it is time to pass the torch to the younger generation.
 
Ed Sidsworth’s retirement marks the end of an era at Trimac, but his legacy of teamwork, dedication, and growth will undoubtedly inspire future generations. We wish Ed all the best in his well-deserved retirement and exciting new adventures ahead.

Chat with Matt – Featuring Rick Legens

In this edition of Chat with Matt, Matt sits down with Rick Legens, the Operations Manager at Doyle Sims and Sons. Rick shares his journey with the company, where he has worked intermittently since 2002 and continuously since 2010. Rick explains that Doyle Sims and Sons, based in Gleason, Tenn., specializes in transporting various types of clay and non-food grade materials. Founded in 1949, the company initially started by hauling milk in 10-gallon cans on flatbed trucks.
 
Rick highlights the importance of customer service and close relationships with drivers, key aspects that attracted Trimac during the acquisition of the company in May 2023. He emphasizes that although they are still in a transition phase, the integration with Trimac has been exceptional thanks to a remarkable integration team.
 
Join Matt and Rick as they discuss the impact of Doyle Sims and Sons’ customer-centric culture, the challenges and successes of transitioning to Trimac, and Rick’s advice for new members of the Trimac family.

Alberta sheriffs and DOT officers present at safety meeting

At a recent safety meeting in Edmonton, Alta., the team was honoured to host Inspector Dan McCormack from the Alberta Sheriff’s Department (DOT) along with two additional officers. The presentation focused on the crucial roles of the department in Alberta, including pre-trip inspections and Commercial Vehicle Safety Alliance (CVSA) inspections.
 
The session sparked valuable discussion and fostered a great exchange of ideas between the team and the officers.
 
Area Manager Travis Fast and Safety Supervisor Bernie Pyra said the drivers who attended expressed positive feedback, emphasizing the benefits of the two-way discussion facilitated during the presentation.
“There was a lot of good discussion and great interest on both sides to discuss some of the issues,” Travis said.
 
A special thanks goes to Terminal Manager Darren Brown for coordinating this event. His efforts made it possible for the team to gain valuable insights from the Alberta Sheriffs and DOT officers, contributing to their ongoing commitment to safety.

Information Highway News – June 25

Meet our Drivers of the Week – Week of June 17, 2024

The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction. 

Company Driver Servando Diaz Jr.  
 
The Houston Service Center’s Driver of the Week is Servando Diaz Jr. Servando always goes above and beyond, consistently following through on his commitments. He is one of our most versatile drivers, helping with all our product lines, ranging from liquid hazmat to dry bulk and everything in between. Servando is a driver we depend on the most to set a good example for others and we are always confident that he will represent us professionally when interacting with our customers. We thank Servando for his many years of service and look forward to working with him for many more years to come. 

Owner Operator Jatinder Malhi

The Toronto Service Centre is proud to recognize Jatinder Malhi as our Driver of the Week. Jatinder demonstrated exceptional proactivity and had the courage to intervene by reporting a potentially hazardous situation. He noticed a tire repair technician inspecting trailers in the yard, moving in and out of areas with active trucks, which posed significant risks to both the technician and the drivers. We deeply appreciate Jatinder’s commitment to safety. His vigilance and dedication to keeping himself and others safe is commendable.

Company Driver Andrew Gallant  
 
The Edmonton Service Centre’s Driver of the Week is Andrew Gallant. He is a pillar of excellence and dedication. We are thrilled to spotlight Andrew for his exceptional mentorship within our company. Andrew is not just a part of our team, he also helps drive our new hires to excellence. His willingness to help and readiness to go above and beyond has set a high standard for others. With safety at the forefront, his approach is not just about adhering to protocols; it’s about fostering a culture where safety is ingrained in every action. Andrew, you are a true asset to our company.

Trimac 2024 Innovation Summit success in Silicon Valley


Over the next decade, we will experience more upheaval and create more wealth than we have in the past hundred years. It leaves us wondering what happens as AI, robotics, virtual reality, digital biology and sensors intertwine with 3D printing, blockchain, global gigabit networks and platform-based economies. To survive undeniable changes in this space, the Innovation Summit was created in 2018 as a commitment to our core clients that Trimac will stay engaged with our customers’ journeys and gain internal skills, general knowledge and insight into our industry’s ecosystem. 
 
Trimac’s CRO Nathan Kurland hosted the event along with COO Ryan Collinge and Director Sales Mark Kelndorfer. 
 
This year’s guests included Petroleum UFA Sr Manager Jean-Michel Pare, Chemtrade VP of Supply Chain Karen Bryant, Suncor Energy National Truck Manager Andy Smith, Superior Gas Liquids VP of North America Supply, Logistics Mehri Salimova and CHS SVP Transportation Jacqueline Bailey. 
 
“Innovation summit 2024 was a hit with our valued customers.  Silicon Valley, Calif., which is arguably the hub of global innovation, provides a unique setting for us to listen, learn and discuss the future of our industry,” said CRO Nathan Kurland. “By hosting and attending side-by-side with our customers, we can better understand our customers’ experiences and expectations while thinking about the future. The value of this experience transcends beyond the opportunity to connect where we get exposure to emerging technology that in some form will influence the future of our industry.” 
 
The event began at Plug and Play offices with an introduction from Plug and Play CEO Saeed Amidi, followed by a presentation from keynote speaker, Mohan Akella, Walmart SVP Network Strategy on enhancing the customer experience and distribution optimization through robotics, automation and digitization.  
 
The event provided a forum for new supply chain and logistics-focused start-ups to pitch their technologies to a roster of Trimac’s top customers in a “Shark Tank” format, giving us and our partners early access to new and innovative tech that can improve our businesses. 

“We experienced ideas ranging from software that integrates Artificial Intelligence in order to enhance decision making, new emerging autonomous truck platforms, safety software driven by AI that taps into already existing security cameras to reduce risk to smart tire technology that can auto detect low tire pressure, tread depth and loose lug nuts,” stated Nathan. “The feedback we received was overwhelming positive from our customers on the unique experience and set the stage for the ability to have future conversations about how we can innovate in partnership with one another.” 

This year, startup pitch presentations were made by: 
 
Auba.ai, an AI-based assistant designed to prevent supply chain disruption and identify opportunities to realize cost savings across core industries. 
 
Facilis AI, who enables enterprises to leverage manufacturing data, machine learning, and AI to foster a data-driven culture.  
 
BANF, who developed sensor technology that mounts on tires and in the wheel well to monitor and detect tire issues ranging from tread depth, inflation, loose lug nuts, ultimately reducing safety incidents and tire-related costs. 
 
Wand, a data-AI platform that enables everyone, regardless of their technical skills, to be able to solve complex business problems and create impact quickly and intuitively. 
 
Protex AI, who are using existing security cameras and Protex systems to detect potentially unsafe activities, near-miss and incidents, such as vehicles not stopping at dangerous intersections. 
 
Later that day, the team visited Kodiak Robotics autonomous vehicles office. They have developed autonomous technology for self-driving trucks.   
 
To cap the summit, participants took part in an Innovation Workshop hosted by Paccar Innovation Center, focusing on strategic innovation issues anchored in day-to-day business challenges.   

Human Resources Business Partners leadership changes

We are excited to announce two significant personnel changes effective July 1, 2024, which reflect our ongoing commitment to leadership development, excellence in people integration, and dedicated support for our teams.

Nick D’Amico – Director of Integrations, People & Culture
Nick D’Amico, previously serving as Human Resources Business Partner (HRBP) since May of 2022, will transition to the role of Director of Integrations, People & Culture. 
 
Nick has demonstrated exceptional skills in employee engagement, performance management, and leadership development. His more than a decade’s worth of HR experience, as Human Resources Manager at Canada Cartage and most recently as HRBP Director at Trimac, have prepared him well for this new challenge.
 
Nick holds a bachelor’s degree in Political Science and History from McMaster University and an HR Management Graduate Certificate from Mohawk College. He is also a Certified Human Resources Leader (CHRL). Based in Mississauga, Ont., Nick will assist with the required human resources due diligence needs and seamless integration of employees from acquired companies, ensuring they feel welcomed and aligned with our culture.
 
In his leisure time, Nick enjoys cooking, reading, home renovation, finance, and puzzles. We are confident that Nick will excel in his new role and continue to be a valuable asset to our team.

Annelisa Shaw – Director, Human Resources Business Partners for People & Culture
Annelisa Shaw has returned to Trimac as Director, Human Resources Business Partners for People & Culture. Annelisa previously worked at Trimac for 14 years and brings with her a wealth of experience and expertise to her new role. 
 
With a solid education background and designations in Human Resources Management, including Senior Professional in Human Resources with a specialty certification specific to California regulations (SPHR-CA) and Senior Certified Professional with the Society of Human Resources Management (SHRM-SCP), Annelisa has served in various capacities, including Human Resources Business Partner and Director – US/South, based in Houston, Texas, and most recently as Director of Human Resources – Shared Services.
 
Annelisa began her career with Trimac in 2007 as a disability management analyst, quickly advancing to US HR Manager and subsequently to her current directorial position. Dedicated to learning and servant leadership, Annelisa’s connection with the front line—including drivers and technicians—has been a cornerstone of her career. Annelisa’s hands-on experiences, including “ride-alongs” with drivers and working in the Houston National Tank Services shop and washrack, drives an appreciation and respect for the challenging work performed by our employees.
 
Annelisa has credited several mentors, including Tom Connard (retired COO), VP Mergers & Acquisitions Integrations Bill Marchbank, and Chairman Jeff McCaig, for their guidance and support throughout her career. She is committed to fostering a collaborative and innovative People & Culture team.

Please join us in congratulating Nick and Annelisa on their new roles. We look forward to their continued contributions and leadership within Trimac.

NTS Guelph spotlight: Restoring fire trucks and beyond

The National Tank Services (NTS) Guelph, Ont. branch has been putting their exceptional skills to the test with their most recent project, restoring an old fire truck. Brought to the shop by a longtime customer who continuously entrusts them with these unique projects, this collector’s piece was completed in May 2024. 
 
This isn’t the first time the talented team has taken on a project of this calibre. So far this year, they have successfully repaired three fire trucks, bringing them back to their former glory. Over the years, the shop team has rebuilt more than 30 trucks, with each project taking around 80 to 120 hours to complete, depending on the complexity. 
These projects demand extensive bodywork, and in some cases, even fabricating parts from scratch to meet the unique needs of each vehicle.  
 
But the expertise in Guelph doesn’t stop at fire trucks. The 14-person team has also tackled an array of other specialized vehicles, including their most recent project, an explosion unit designed for open-pit mining. Although each project presents its own set of challenges, the team consistently rises to the occasion and demonstrates versatility and a high level of craftsmanship.  
 
A key figure in these efforts is Service Manager Blair Bairos, who joined Trimac when Fortress Tank Services was acquired in 2014. With decades of experience in building tankers, Blair brings a wealth of knowledge and a meticulous approach to every project—and ensures his team has the same opportunity.   
 
The work being performed at the Guelph NTS branch highlights the incredible skills and dedication of our team, who continually strive to exceed expectations and deliver exceptional results. 

Information Highway News – June 18

Meet our Drivers of the Week – Week of June 10, 2024

The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction. 

Owner Operator Ralph Fisher
 
The Toronto Service Centre’s Driver of the Week is Ralph Fisher. Ralph demonstrated exceptional responsibility and quick thinking upon arriving at a customer’s location in New York last week. He noticed approximately a one-gallon spill of corn syrup on the ground. Ralph immediately informed the consignee and took the initiative to clean up the spill before proceeding to the unloading area. He also promptly reported the incident to his manager. Ralph’s proactive actions prevented potential safety hazards and ensured a smooth delivery process. Well done and thank you, Ralph, for your dedication and professionalism.

Independent Contractor Anthony (Tony) Gross
 
The Houston Service Center’s Driver of the Week is Anthony (Tony) Gross. In the short time Tony has been with us, he already stands out due to his positive attitude and willingness to help with emergency shipments on short notice. He has exhibited a great focus on on-time delivery and top-level customer service, and he continues to assist dispatch with any issues. We look forward to his continued support in Memphis and thank him for his commitment to making Trimac successful!

Company Driver Aleksandar (Alek) Smontar
 
The Edmonton Service Centre’s Driver of the Week is Aleksandar Smontar. In just a few short months, Alek has shown his commitment to safety, our processes and our overall culture. His ISAAC score has been a perfect 100 every week he has driven, and he achieved a perfect workflow score on every order he has completed. This highlights his dedication to performing at the best of his abilities. Alek’s friendly and professional demeanor, along with his willingness to learn, indicates a bright future at Trimac. A huge thank you to Aleksandar, it has been a pleasure having you on board, and we look forward to growing with you in the future.

Celebrating safety excellence: Fort McMurray hosts Sulphur branch safety awards

Last week, Trimac’s Fort McMurray, Alta. branch hosted a barbecue event to honour the exceptional safety achievements of their drivers. The highlight of the day was the presentation of the Maurice McCaig Safety Award, a prestigious accolade given to branches that demonstrate outstanding safety records.
 
The Maurice McCaig Safety Award, established in 2018, commemorates the legacy of Trimac’s former Chair of the Health, Safety, Security and Environment Committee. This award is a testament to the dedication of branches that achieve zero injuries while logging the highest number of hours worked. For the year 2023, the Edmonton, Alta. (Sulphur) branch received this esteemed recognition for maintaining a flawless safety record with over 50,000 hours worked.
 
The Edmonton Sulphur branch’s commitment to safety is truly commendable. Their remarkable achievement of winning the Maurice McCaig Safety Award for the third consecutive year sets a new standard in Trimac’s history. This accolade underscores their unwavering dedication to maintaining a safe working environment and protecting their team members.

Celebrations in Fort McMurray
While the awards were primarily for drivers based in Fort McMurray, the barbecue was an inclusive event for all team members, fostering a sense of community and shared accomplishment. The Fort McMurray drivers, whose diligence and adherence to safety protocols played a crucial role in this achievement, were celebrated with much fanfare.
 
“All of us at Trimac Energy Services in Fort McMurray were happy to see more than 60 drivers attend our TES barbecue on Thursday, June 13th!” said Alishia Moon, Driver Services Supervisor. “The rain even held off, though we were prepared for it! It was nice to see everyone and to show our gratitude for all that our drivers do. Even happier that Kristin and Carey were here to help us celebrate. We were proud to hand out the Sulphur awards too, and plan to continue down the same safe path in 2024.”

Drivers based in Edmonton received their awards at a separate ceremony held on Sunday, May 26, 2024. This event mirrored the celebratory spirit of the Fort McMurray barbecue, recognizing the collective effort and commitment to safety that defines Trimac’s workforce.
 
“I am very grateful and fortunate to work with this team every day from our office staff, field reps/safety group and drivers who make this happen,” said Kevin Hames, Assistant Area Manager. 
 
“The incredible turnout just goes on to show how close everyone is and the culture of teamwork that has been built here over the years, and we look forward to the next challenge and year.”
 
“What a great turnout,” added Justyn Critch, Terminal Manager. “We have a great team and group of drivers.”

Legacy of the Maurice McCaig Safety Award
The creation of the Maurice McCaig Safety Award was a pivotal moment for Trimac, setting a benchmark for safety excellence across all branches, including Truckline, National Tank Services, and Bulk Plus Logistics. This award not only honours the memory of Maurice McCaig but also reinforces Trimac’s core values of safety and teamwork.
 
The Edmonton Sulphur branch’s consistent performance exemplifies the high standards expected from all Trimac branches. The Fort McMurray barbecue was more than just a celebration; it was a recognition of the hard work and dedication of Trimac’s drivers. It highlighted the importance of safety in the workplace and acknowledged the collective efforts of the team. 
 
As Trimac continues to set new benchmarks in safety and performance, the Maurice McCaig Safety Award remains a symbol of excellence and a source of inspiration for all branches.

Trimac’s Winnipeg team tours STARS hangar facility

Members of Trimac’s Winnipeg, Man. branch recently had the opportunity to tour the Shock Trauma Air Rescue Service (STARS) hangar facility. The small group, comprising National Tank Services Manager Sean Robinson, Safety Specialist Norm Johnson and Truckline Terminal Manager Shawna Salahub, engaged in a comprehensive tour that offered an in-depth look into the vital operations of the emergency air ambulance service.
 
The tour included an overview of the critical services STARS provides, detailing the extensive geographic range they cover and the various units available for emergency response. Attendees were shown routing maps and briefed on how STARS coordinates its operations, including key details about landing and fueling locations.
 
A highlight of the tour was entering the hangar to see the helicopter up close. The group had the chance to sit in the pilot and passenger seats, providing an immersive experience of the helicopter’s operations. The Trimac team was also able to see the night vision equipment used for STARS’ nocturnal missions.
 
“The tour was a valuable opportunity to see firsthand how crucial their work is and the logistics behind their rapid response,” said Shawna. “We hope to bring more members of our driver and mechanic teams for similar tours later this year.”
 
Trimac has upheld an active and supportive relationship with STARS since we made our first donation to the air ambulance service in 1990. In the past two years alone, Trimac has donated more than $120,000 to STARS. Along with contributions from other donors, the donation played a crucial role in updating STARS’ fleet of helicopters.

The partnership between Trimac and STARS continues to be a testament to our shared values and dedication to serving our communities. We look forward to strengthening our relationship for years to come and supporting their mission to save lives across western Canada.

Making safety personal with JTOs at NTS

From safety blitz to snapshots, Job Task Observations (JTOs) have taken on a fresh look as of late.

In April, National Tank Services (NTS) conducted an impactful safety blitz initiative, resulting in around 324 Job Task Observations (JTOs). Out of these efforts, we saw an incredible 266 Positive, Immediate and Certain Feedback moments (PICs), many due to proper PPE and lockout tag outs. 
 
This initiative was just the beginning, causing a domino effect across branches. Today, JTOs are being submitted with an additional element—pictures! While employees are encouraged to include a supporting photo, selfies are the real nuggets of gold! Weekly and daily reports are sent to managers, highlighting findings like PICs and Hazard IDs, accompanied by the photos.

With more JTOs being conducted, more pictures are being shared across branches, shedding light on all the people going the extra mile to make safety personal at work.  
 
While the goal of this initiative is to help maintain good reporting habits and uphold our safety standards, it encourages managers to spend more time on the shop floor, engaging and asking questions. The photos and engagement have been fantastic, adding a layer of fun to our serious commitment to safety! 
 
Trimac is thrilled to see more JTOs being completed and our employees making safety personal. JTOs help us ensure we follow established processes and execute tasks as expected. This process also helps management and supervisors get out of their offices, observe working conditions and tasks, and interact with front-line employees and contractors. 
 
As we continue this initiative, we encourage everyone to stay engaged, submit those JTOs with photos, and enjoy the daily and weekly highlights. Together, we can uphold our safety culture, support one another and make Trimac a safer place for everyone. Keep up the great work and let’s continue making safety our top priority! 

Information Highway News – June 11

Meet our Drivers of the Week – Week of June 3, 2024

The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction. 

Company Driver Robert Williams

The Houston Service Center’s Driver of the Week is Robert Williams
Robert has been a vital part of the Trimac operations for over a decade! He is consistently willing to recover emergency loads or take on additional work. He regularly assists dispatch and other drivers with issues or questions and has been an incredible source of information for customer locations and equipment. We would like to thank Robert for being such a valuable member of the Atlanta dry bulk team, and greatly appreciate his work and effort.

Owner Operator Abdikeder Diriye

The Toronto Service Centre’s Driver of the Week is Abdikeder Diriye, who has been nominated by the billing team for having perfect workflow.
Since joining Trimac in August 2021, Abdi has exemplified exceptional dedication and service as a humble and supportive driver. Known for consistently going above and beyond, Abdi not only assists in maintaining critical CN levels but also extends his assistance to fellow drivers, ensuring a smooth operation. His unwavering commitment to excellence has earned him the title of ‘Driver of the week’, recognizing his flawless workflow and unwavering dedication. Abdi’s genuine passion for his work shines through, making him a valued member of the Trimac team.

Company Driver Pradhuman (Bob) Mohan

The Edmonton Service Centre’s Driver of the Week is Pradhuman (Bob) Mohan. We’re proud to recognize Bob as our Driver of the Week. His vigilant eye for safety and mentorship to new drivers has been invaluable to our chemical division. Bob’s courage to intervene regarding hazard reporting and commitment to training exemplifies his dedication to excellence.

Jacknife spices up Bonnyville’s Annual Chili Cook-Off

Last Friday, our Jacknife Oilfield Services team spiced things up at Bonnyville’s Chamber of Commerce Annual Chili Cook-Off, creating a memorable experience for all attendees. 
 
Despite the chilly weather, 25 vibrant booths were set up along 50th Avenue and 50th Street in Bonnyville, Alta. The Jacknife booth stood out with its flawless decorations, offering an excellent photo opportunity. Hundreds of enthusiastic attendees came out to sample a variety of chili recipes, including Jacknife’s delicious Mexican-style chili. 
 
The cook-off was a fantastic way to kick off the Bonnyville Pro Rodeo and Chuckwagon Races weekend, with all proceeds benefiting the Bonnyville & District SPCA.  
 
A big shout-out goes to Administrative Assistant Carol Gresola, Human Resources Assistant Reece Ganser, Heavy-Duty Technician and Mechanic Blair Plamondon and Service Advisor Nina Veenstra for their hard work and dedication in hosting the booth. Their efforts represented Jacknife well at the event, making it a sizzling success! 

National Tank Services steps up during Calgary water main break crisis

National Tank Services (NTS) in Calgary has taken decisive action in response to the recent water main break that has significantly impacted the city’s water supply. Recognizing the importance of community solidarity and resource conservation, NTS has adjusted its operations to support Calgary’s efforts to manage water usage during this critical time.
 
On Thursday, June 6, an Alberta Emergency Alert was issued in the city due to a massive water main break. The break has led to a substantial decrease in the water supply, prompting city officials to ask residents and businesses to limit their water usage wherever possible.
 
“National Tank Services has recognized the importance of doing our part in contributing to the community efforts by limiting our wash rack operations to that of only essential services,” said Steve Merkler, Service Manager at NTS in Calgary. “We take pride in being a part of the community and will continue to support the combined efforts to minimize usage where we can.”
 
To contribute to the water conservation efforts, NTS Calgary has ceased all non-essential washing of units. This includes stopping exterior washes for both trucks and trailers. Communication to customers have outlined that only interior cleans and absolutely necessary exterior washes will be performed until the water supply situation improves (which is expected to be within a week’s time).

Community efforts and official updates
The call for water conservation has been well-received by Calgarians. According to Calgary’s Mayor Jyoti Gondek, the city saw a significant reduction in water usage, from about 650 million litres on Wednesday to 457 million litres on Sunday. Mayor Gondek praised the community for their efforts, emphasizing the importance of continued conservation to ensure the city’s water supply can meet essential needs, including emergency services.

City officials have described the damaged water main as a “critical water transmission line” and warned that without ongoing conservation efforts, the supply may not be able to meet demand. The repair work is progressing, with crews working tirelessly to replace the damaged sections of the pipe and restore normal water distribution.

Ongoing commitment
NTS’s actions are a testament to the company’s dedication to the community. By limiting water usage and adjusting operations, NTS not only supports the city’s immediate needs but also sets an example for other businesses to follow.

“We are proud to be part of this community and will continue to do our part to support Calgary during this time,” added Steve.

As repair efforts continue, NTS remains vigilant and prepared to adapt further as needed. This operational shift demonstrates NTS’s commitment to supporting the city during this challenging period. By prioritizing essential services, NTS ensures that critical operations can continue while significantly reducing water consumption.

Information Highway News – June 4

Meet our Drivers of the Week – Week of May 27, 2024

The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction. 

Company Driver Kenneth (Ken) Dixon
 
The Houston Service Center’s Driver of the Week is Kenneth Dixon. Company Driver Kenneth (Ken) Dixon from our San Antonio Dry Bulk division demonstrates an exceptional understanding of our customer service needs. He frequently switches between three dedicated customers with no issues and is committed to providing excellent service. Ken is a prime example of a team player and a key reason for the success of the branch. Thank you, Ken, for your dedication and service to Trimac!

Company Driver John Czap
 
The Toronto Service Centre’s Driver of the Week is John Czap. John consistently goes above and beyond in all aspects of the business, always ready to assist any driver in need. He ensures that both his truck and trailer are 100% safe before departing on any trip. John embodies Trimac’s Service with Safety value, promptly reporting all concerns to dispatch and his Terminal Manager to ensure any issues are resolved.

Owner Operator Roman Moroz 
 
The Edmonton Service Centre’s Driver of the Week is Roman Moroz. Roman Moroz has been actively assisting on the Hardisty oil board. He is eager to haul from new locations and is always flexible with dispatch and plan changes. Roman consistently offers to help others when needed.  When needed, he has come in on his days off, worked through his days off and willingly adjusted wherever necessary.

Military Appreciation Month: Ask a military member

Throughout the month of May, we invited employees to submit questions to our Trimac family members about their experiences in the military. This initiative aimed to recognize and honour the invaluable contributions and sacrifices made by our military personnel. Their experiences not only shape their own lives but also bring unique skills and perspectives that enrich our Trimac community today. 



What values or lessons did you learn during your time serving that you still action today? 
 
“While serving active duty in the US Army, I learned the importance of paying close attention to my surroundings. I continue to uphold this value today and share it with my children. A great example of this is from when we arrived at a mission site. All soldiers would stand arm’s length apart in a single file line and upon command, we would move forward, picking up or cleaning any debris from our new camp. This ensured we arrived at a clean site and when leaving, we would repeat the process to pick up any trash left behind. The goal was always to leave the place cleaner than when we arrived.” 
 
—Recruiter Sherryann Wilson

Can you share some effective communication practices used in the military to ensure team safety?
“Yes, pre-mission briefings were used to communicate effectively. Pre-mission briefings cover roles, responsibilities and the operation’s objective. In the military, we receive clearly defined orders and have opportunities to ask follow-up questions and receive explanations for complex orders to ensure everyone understands what is expected of them.”
 
—Safety Specialist Ronnie Young

How has your perspective on leadership and teamwork evolved through your military experience?
 
“This evolution is shaped by the unique challenges, structured environment and high-stakes situations in my military life. Leadership development has a great emphasis on responsibility, accountability, situational leadership, crisis management, working with diverse teams, providing and receiving clear communication, while being resilient and persevering and overcoming obstacles. These can have practical applications beyond the military arena and into the corporate environment as well as civic and community engagements.”
 
—Recruiter Michael Ortiz

 


We extend our deepest gratitude to all military members for their service and sacrifice. By sharing their experiences, our veterans provide invaluable insights and inspiration to the entire Trimac family.

Chat with Matt – Featuring Josh Andrade

In this edition of Chat with Matt, Matt sits down with Josh Andrade, Trimac’s San Antonio and Marble Falls, Texas Terminal Manager. Josh, who has had a full-circle career with Trimac, shares his journey with the company from dispatcher to Terminal Manager.
 
Josh highlights the importance of the Field Council in shaping the company’s success. He shares how interacting with diverse managers during these sessions has been invaluable. Josh emphasizes to new hires that, as drivers, they are the face of Trimac to customers. Managers need to instill the same sense of ownership in drivers that they have themselves, understanding that drivers play a crucial role in the company’s operations.

Information Highway News – May 28

Meet our Drivers of the Week – Week of May 20, 2024

The Service Centres’ Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction. 

Owner Operator Tommy Smith 
 
The Houston Service Center’s Driver of the Week is Tommy Smith. Within less than six months since joining Trimac, Tommy has been instrumental in launching the Nitric campaign. He was the first to load the new account and the first to make a delivery. Tommy provided valuable information on the various processes and steps, ensuring everything ran smoothly. His commitment and dedication are evident, as he is willing to stay out in the field for two to three weeks as needed.

Owner Operator Nebojsa (Nash) Dragovic 
 
The Toronto Service Centre’s Driver of the Week is Nebojsa (Nash) Dragovic. Nash has been an invaluable asset to our team for the past seven years, consistently demonstrating exceptional professionalism and dedication. He accepts all assignments without hesitation, showcasing his commitment and reliability. Recently, during a series of back-to-back loads, Nash received high praise from a customer who commended him as one of the best drivers they have encountered, consistently arriving on time for deliveries. His remarkable flexibility and readiness to undertake any task asked of him represents Trimac with the utmost professionalism. In addition to his driving duties, Nash actively participates in training new drivers, sharing his knowledge and expertise to help them excel. 

Owner Operator Mohamed Ahmed Mohamed Sr 
 
The Edmonton Service Centre’s Driver of the Week is Mohamed Ahmed Mohamed Sr. (M&M). Mohamed consistently goes above and beyond to assist wherever he is needed, always prioritizing safety. A great example of his dedication occurred when parts of Fort McMurray were evacuated due to wildfires. Mohamed was ready to stay and support other drivers and the Trimac team on the ground.

Vote for Trimac as a Top Company for Women to Work For in Transportation

Trimac has once again been named a finalist in the Top Companies for Women to Work for in Transportation recognition program, and now’s the time to show your support by voting!

VOTE BY FRIDAY, JUNE 28!

This recognition program is sponsored by Redefining the Road magazine, the official magazine of the Women In Trucking Association.
 
The criteria for selection were based upon nominees with a corporate culture that’s supportive of gender diversity, flexibility in hours and work requirements to accommodate family and life balance, competitive compensation and benefits, training and continued professional development, and career advancement opportunities.
 
Companies with adequate votes will be featured in an upcoming issue of Redefining the Road along with other companies in the industry that are friendly for women in both driver and professional capacities.

You do not need to be a WIT member to vote, and one vote per device is allowed. Voting should require no more than five minutes of their time. Please encourage your colleagues and others in your network to vote for Trimac before Friday, June 28!

2023 Safety Award winners celebrated in Edmonton with Family Fun Day

Trimac was thrilled to welcome employees and their families to its Edmonton Service Centre on Sunday, May 26, 2024, for the second annual Family Fun Day and to celebrate the location’s Safety Award Winners.
 
For 2023, the Edmonton, Alberta (Sulphur) branch won the Maurice McCaig Safety Award for the branch with zero injuries and the most hours worked in the over 50,000 hours category.
 
In 2018, the inaugural Maurice McCaig Safety Award was created in honour Trimac’s former Chair of the Health, Safety, Security and Environment Committee, to recognize the branch with zero injuries and the most hours worked. All Truckline, NTS and BPL branches are eligible for this award. Remarkably, the Edmonton, Alberta – Sulphur branch is the first in Trimac history to win the Fewest Injuries Award in this category three years in a row!
 
“I’m very proud to be up here and part of this team to highlight and celebrate the branch personnel and especially the drivers for this extraordinary accomplishment,” said Kevin Hames, Assistant Area Manager. “Our Sulphur branch 114 based out of Edmonton and Fort McMurray has won the Maurice McCaig Safety Award for zero injuries and most hours worked in the over 50,000 hours work category. You folks all need to be very proud of yourselves as not only did we win this award for our accomplishments in 2023, but it’s also our third year in a row doing so. Such an incredible achievement we all should be very proud of. As well as our drivers, we also want to recognize the work from all of our safety/field reps, dispatch and management who played large rolls in helping to keep everyone safe throughout the year.”
 
VP Safety Alex Guariento was on site to hand out the awards and commend the team for their efforts.
 
Between 250 and 350 people attended the Family Fun Day at the Edmonton Service Centre on Sunday. The event featured games, food, and activities for all ages, creating a festive atmosphere as employees and their families celebrated the safety achievements together. The funds raised from the dunk tank were donated to the Second Chance Animal Rescue Society, supporting their efforts to provide care and shelter for animals in need. Close to $600 was raised. SCARS also brought adoptable pets to the event to raised awareness for animal rescues in need.
 
Safety is a core value at Trimac, and celebrating those with significant achievements reinforces our company’s safety culture. Thanks for all the volunteers who organized the fun event! Congratulations to all the employees, drivers, independent contractors, and management teams who contributed to this accomplishment.

Trimac Family Fun Day 2024

Trimac Family Fun Day 2024

Building Careers: Trimac’s intern success stories

At Trimac, retaining talent is more than just a strategy, it’s a core value embedded in our company culture. Trimac values the fresh perspectives and innovative ideas that young professionals bring to the table, which is why we focus on providing opportunities that allow our interns to flourish and lead to full-time roles within the company.  
 
The success of our Internship Program is best demonstrated through the stories of previous interns who have chosen to stay and grow their careers full-time with Trimac. These individuals exemplify the growth and development that Trimac supports and celebrates. 

Laura Terris

Manager Payroll Laura Terris interned as a HR summer student at Trimac in 2018 and joined the HR and Payroll team full time in 2020. 
 
Why did you decide to stay with Trimac?  
I loved who I was working with and what I did. Once I graduated, I was offered an opportunity to grow within the HR Info and Payroll team. I felt very appreciated that they took a chance on me and let me expand my knowledge and skills.  
 
What advice would you give to current interns considering a long-term career with the company?  
Trimac is a unique and vast company. You will always be learning new things, gaining new skills, and building a strong resume. Take in all the information that comes your way. This will help you decide if you wish to continue your career goals with Trimac. I have no regrets and am thankful for the career opportunity Trimac has given me. 
 
How did the internship contribute to your long-term career goals? 
My internship helped me apply the education I received in my degree to real-world experiences. Trimac helped me succeed in my program and provided me with the building blocks to grow into a business professional.  

Prashant Mittal 

Prashant Mittal joined Trimac in the summer of 2023 as a Data Engineer intern and secured a full-time position as an Automation Developer that September. 
 
Why did you decide to stay with Trimac?  
I’ve been able to take on new challenges and expand my skills, which has been incredibly fulfilling. The guidance and support I’ve received from experienced professionals have been invaluable. The positive work environment and strong team camaraderie was another factor that motivated me to stay. Whether through formal training programs or on-the-job experiences, I’ve been able to keep growing both personally and professionally. 
 
What advice would you give to current interns considering a long-term career with the company?  
My advice is to embrace learning, seek feedback and contribute positively to your team. 
 
How did the internship contribute to your long-term career goals? 
The internship provided practical experience, expanded my skill set and solidified my interest in pursuing a career in data engineering.  

Matthew Mackiewich 

Why did you decide to stay with Trimac?  
I wanted to stay with Trimac for various reasons, however, the number one reason is the people. The supportive management, wonderful coworkers and engaging drivers make coming to work each day enjoyable. 
 
What advice would you give to current interns considering a long-term career with the company? 
The advice I would give to any intern is to ask a lot of questions. Although our schooling has introduced ideas to us in theory, the actual real-world application is quite different. No question is a dumb question, so ask as many as you can. 
 
How did the internship contribute to your long-term career goals? 
The internship gave me the practical work experience that a post-secondary institution could not. Therefore, it is invaluable to my long-term career goals and opened my eyes to the world of business and possible career options. 

Information Highway News – May 22

Meet our Drivers of the Week – Week of May 13, 2024

The Service Centre’s Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction. 

Independent Contractor Lowell Donnell (Donney) Hirschkorn
 
The Houston Service Center’s Driver of the Week is Lowell Donnell (Donney) Hirschkorn. Donney has been with Trimac since 2023, and in that time, he has consistently been a dependable driver. He always has a positive attitude and will do whatever he can to meet or exceed customer expectations. Recently, he reworked his entire week’s workload to add in multiple shipments needing emergency coverage while maintaining on-time delivery for the loads he committed to beforehand. 

Company Driver Claude Sirois
 
The Toronto Service Centre’s Driver of the Week is Claude Sirois. Claude’s dedication to driving with the utmost care and attention to detail sets a high standard for all of us. His proactive approach to safety, consistent adherence to protocols and willingness to go above and beyond in his duties have significantly contributed to making Trimac a safer place to work.

Company Driver Amar Maharjan 
 
The Edmonton Service Centre’s Driver of the Week is Amar Maharjan. Amar joined truckline as a new Class 1 driver from National Tank Services just over a year ago. He immediately stood out due to his strong safety awareness. Amar has become a key driver for new projects and is always looking to grow his experience. He also leads in Hazard ID reporting, demonstrating his attention to detail.  

Get moving with Trimac: Ride for Heart returns in June

Ride for Heart is back! Time to build your teams.

Get ready to pedal, walk, swim or run your way to a healthier heart and a stronger team spirit! Trimac for Good is excited to launch our Ride for Heart campaign in support of the Heart and Stroke Foundation in June.  
 
As part of the campaign, Trimac is reintroducing one of the most eagerly awaited challenges for the second consecutive year. We’re not only aiming to raise awareness about heart health but also to foster some friendly competition among our teams across North America. Whether you’re a seasoned cyclist or just enjoy a leisurely walk, this is your chance to make a difference while having fun with your colleagues—and a little competition can really get your heart pumping. 

Face off in our Ride for Heart Activity Challenge 
Starting June 1, teams can get together to complete the activity challenge by participating in activities that get you moving! The key is to track your kilometres. The team with the most collective kilometres not only wins bragging rights but will be given $2,000 (split between team members) to be donated on their behalf to the charity of their choice! The goal is to get moving. Whether your boxing, jogging or roller blading, your KMs count. Simply use the conversion chart to track accordingly. 

To make the most of this event, start building your teams now! Encourage your coworkers to join in and get ready to hit the road. Together, we’ll make strides towards better heart health and show our commitment to staying physically and mentally safe. 

How to participate in 3 easy steps: 
Step 1: Visit our team page here: Trimac’s Ride for Heart | Heart & Stroke Foundation (crowdchange.ca) click “join this fundraiser” then “create your team” or “join an existing one.” The deadline to register your team is June 1!
Note: We recommend talking to your coworkers, then assigning a team captain to create your team. The rest of the members can then simply join! 
  
Step 2: Fill out your information, then click “start a Fundraising Page.” 
 
Step 3: Track your activity and start fundraising! To track your activity, login on the desktop or mobile site – you can manually add your activity using the Conversion Chart below or link your Strava account (free fitness app). For step-by-step instructions on how to track your activity, please see the PDF. To fundraise, simply share your page link with friends, family, and colleagues. While still and option fundraising is NOT mandatory or required to participate. 

PLEASE NOTE: When you register for a team, you must enter your personal information, but you are NOT required to make a donation to join a team. 

Project drives efficiency with dispatch cement operations in Ontario

Trimac is committed to finding innovative ways to enhance efficiency and streamline operations, and this project is a prime example of this dedication. Spearheaded by a collaborative effort across operations, business systems and project management office (PMO) teams, this initiative aims to enhance dispatch operations, particularly during cement season. 
 
The project stemmed from a simple question: what do our frontline teams need to succeed? This inquiry led to the identification of a significant pain point, which was the manual and repetitive task of building orders for dispatchers during cement season. With this insight, the project set out to find a solution that would alleviate this burden by automatically adding orders in TMW, empowering our teams to work more efficiently. 

Enter Automation Developer Prashant Mittal, who leveraged game-changing technology through cloud services. Prashant devised a solution that automates the extraction and processing of PDF orders from emails in Outlook. This innovative approach promises to streamline workflows and free up valuable time for our dispatchers. 
 
Team Lead Application Development Jeff Schuler and Programmer Analyst Deborah Odoh also played a crucial role in bridging the gap between platforms, ensuring seamless integration and functionality for dry bulk dispatchers in Mississauga, Ont.   
 
Dispatch Manager Amandeep Waraich and her team were instrumental in driving this initiative forward. Planner Suraj Chandrashekariah and Dispatchers Srishti Mutreja and Bharat Tiwari demonstrated flexibility and dedication every step of the way. 
 
“With this tool doing the work of data entry, dispatch can focus on other important tasks like planning deliveries and coordinating with drivers,” said Amandeep. “Dispatch is getting more done in less time.”

The success of the project was made possible by the collaborative efforts of our talented teams. From the dedication of Business Analyst Jazmyn Rusnack on the PMO team, Prashant’s self-taught innovative solutions, and Area Manager Al Campbell’s support, to the dispatch team’s willingness to collaborate—together, we brought this project across the finish line. The project is on track to revolutionizing dispatch operations and saving Dundas cement dispatchers upwards of 40 hours per week.  

“It has already reduced a lot of manual work for us and once it is live for the other customers too, it will be so much easier for us,” shared Srishti.  
 
With summer being the busiest time of the year for our cement division, the launch could not have been more perfectly timed. As the project progresses smoothly, it’s expected to expand its application to other cement customers soon. 
 
“It is working wonders for us. Once it is fully developed, it will help to eliminate errors as well,” said Suraj. “We are now able to concentrate better on trip standards and spend more time on resolving customer and driver issues.” 
 
The project embodies Trimac’s commitment to collaboration, innovation and continuous improvement. It serves as a testament to the incredible results that can be achieved when we work together towards a common goal. Hats off to the dedicated group that prioritized and supported this initiative.

Montreal Tank Wash supporting family, fighting Alzheimer’s

Assistant Area Manager Kevin Millier and Service Writer Cynthia Richard are leading a dedicated team as they gear up for the IG Wealth Management Alzheimer’s Walk in Laval, Quebec, on May 25, 2024.
 
United by a shared commitment to a cause close to their hearts, Kevin and Cynthia have mobilized their coworkers, friends and family to support their efforts in raising funds for the Laval Alzheimer Society.
 
With a fundraising goal of $1,500, their team, including Washrack Manager Sebastien Horth and Washrack Supervisor Michel Mercier, is making significant strides toward making a difference in the lives of those affected by Alzheimer’s disease.
 
Although the team will be walking together in Laval to support the cause, the initiative is deeply personal for Kevin and Cynthia. They have taken the responsibility of caring for Kevin’s grandfather Jean-Charles Millier, who has Alzheimer’s. This year marks their first participation in the Alzheimer’s Walk, and they have opted for the 2-km route, accommodating family members of all ages.

The day-to-day challenges of Alzheimer’s are immense. As the disease progresses, simple tasks become monumental. Kevin’s grandfather, for example, now requires help with eating, moving and other basic activities. This poignant situation underscores the urgent need for community support and awareness.
 
To support their cause and help them reach their fundraising goal, consider making a donation. Every contribution helps provide essential services like psychosocial support, caregiver respite and resources for those living with Alzheimer’s in the Laval community.

Beware of increased SMS phishing attacks on road toll payments

Trimac’s cybersecurity team urgently warns of a widespread SMS phishing (smishing) campaign targeting individuals across the United States, involving fraudulent messages about unpaid road tolls.
 
The Federal Bureau of Investigation (FBI) has reported that the text message campaign began last month and has been progressively reported by thousands of Americans. Over 2,000 complaints have been filed with the FBI’s Internet Crime Complaint Center (IC3) since early March 2024, indicating the broad reach and impact of these attacks.
 
The smishing attacks have impacted at least three states, with the potential to spread further as the scam moves from state to state. 
 
The phishing texts falsely claim that the recipient owes money for road tolls, using phrases like “outstanding toll amount” to lure victims into clicking malicious links. These links impersonate legitimate state toll service websites and vary in the phone number and URL presented, tailored to appear more convincing.
 
Example Cases
The Pennsylvania Turnpike has specifically warned against these phishing attempts, advising customers to avoid clicking on any suspicious links in text messages claiming to be from their toll services. Pennsylvania State Police have also highlighted the risks, noting that the scam links lead to counterfeit websites designed to steal personal information.
 
Preventative Measures
Do Not Engage: If you receive a suspicious text message regarding toll payments, do not click on any links. Delete the message immediately.
Verify Information: Use only official toll service websites and customer service numbers for any toll-related queries or payments.

Report and Protect: File any incidents with IC3 at www.ic3.gov and include details like the scammer’s phone number and a URL included in the text. If you accidentally engage with the scam, take steps to secure your personal and financial information and monitor for any unauthorized transactions.

For Trimac Drivers in the U.S.
While this issue is predominantly affecting U.S. regions, it’s crucial for our drivers and employees who operate or travel in the U.S. to remain vigilant and informed about these potential threats.
 
For Canadian Operations
In Canada, Trimac uses transponders for major toll locations, where toll fees are directly paid by the company for both Company Drivers and Owner Operators. This system reduces the risk of similar phishing attacks but maintaining awareness is always beneficial.
 
Stay Safe
We encourage everyone in our community, especially those involved in cross-border operations, to stay alert and informed about these and other cybersecurity threats. Protecting your personal information is crucial in preventing fraud and maintaining the security of our operations.

Information Highway News – May 14

Meet our Drivers of the Week – Week of May 6, 2024

The Service Centre’s Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction. 

Company Driver Barry Wisner

The Houston Service Center’s Driver of the Week is Barry Wisner.
Barry is committed to Trimac’s success by delivering exceptional service to our customers. He volunteers to be the main point of contact for campaigns and businesses. He is a thorough trainer and mentor to our drivers. His guidance extends even after trainees are released from training. We are thankful to have Barry on our team and truly enjoy learning from him.

Driver Coach Francis (Jamie) Cain
 
The Toronto Service Centre’s (TSC) Driver of the Week is Francis (Jamie) Cain. Jamie joined Trimac as a Company Driver over 13 years ago, and since then, he has proved to be an integral part of our Detroit operations. The TSC extends sincere appreciation for Jamie’s role as a seasoned Driver Coach. His expertise and passion for developing talent have greatly contributed to our team’s success. His dedication and ability to impart knowledge effectively, coupled with a strong commitment to our safety standards is truly commendable. Over the years, Jamie has delivered consistent quality training sessions, which have had a profound impact on our drivers’ skills. His approachability and willingness to support his team are admirable qualities that do not go unnoticed. Thank you, Jamie, your strong work ethic sets a remarkable example for everyone around you. 

Owner Operator Jean Paul Beauchemin 
 
The Edmonton Service Centre’s Driver of the Week is Jean Paul Beauchemin. Paul is a vital member of our Dry Bulk team in Winnipeg, Manitoba. He has adeptly handled various changes in processes and workflows, smoothly transitioning to the latest Workflow 2.0. Paul’s dedication to maintaining equipment ensures smooth operations, as evident in the quick turnarounds for routine maintenance. Beyond his duties, Paul is recognized for his safe and reliable driving, earning the trust and appreciation of our cement customers. His willingness to assist our dispatch team reflects his commitment to teamwork and customer satisfaction. Paul’s practical expertise and willingness to share knowledge make him a valuable asset to our team. 

Military Appreciation Month: Gaining insights and perspective

May, officially Military Appreciation Month, is a special celebration for both those in and out of the military. Not only do we pause on Memorial Day to remember the sacrifice and service of those who gave all, but the month also holds several other military anniversaries and events, including Military Spouse Appreciation Day and Armed Forces Day. 
 
Many of our team members come from military backgrounds, proving that the refined strength, attention to detail and commitment required of armed forces are skills that find a home in our Trimac operations across Canada and the US. As we honour Military Appreciation Month this May, Trimac wants to shed light on the experiences and perspectives that have shaped our Trimac employees with military backgrounds.
 
Have you ever wondered the reasons why people join? How do military members stay in touch with family while away? What was training like? How did they adapt?  
 
Show appreciation for our military personnel by gaining insight into their experiences, challenges and perspectives. By asking questions and listening to our veterans’ stories, we not only honour their service but also foster understanding and connection within our Trimac family. Let’s come together to celebrate and learn from their invaluable contributions, ensuring they feel appreciated and valued throughout Military Appreciation Month and beyond. 

Submit your questions to corporate_communication@trimac.com.

Declare your military status  
In an effort to recognize Trimac employees who have military backgrounds, we are asking team members to complete this form so we can update our records. 
 
This form is completely voluntary, and we will be using the information for marketing and recruitment efforts. We want to showcase our talented former military members during Military Month in May.  
 
Those who identify will receive their very own unique 2024 Trimac veteran’s collector coin, designed in honour of the service and sacrifice of members of the Army, Navy, Air Force, Coast Guard, Marines, Space Force, National Guard and the Canadian Armed Forces, as well as the contribution of their spouses.

Mind Matters: May is mental health awareness month

The month of May marks the beginning of Mental Health Awareness Month; a time used to dismantle stigma surrounding mental health and empowering individuals who are facing mental health issues to seek the support they require.
 
Mental health includes many components including our emotional, psychological and social well-being, affecting how we think, feel and act. Since its designation as a specially recognized month in 1949, Mental Health Awareness Month has been embraced by organizations and people alike, resulting in many campaigns and movements dedicated to the cause.
 
According to the Community Mental Health Action Plan, over 6.7 million Canadians live with mental health challenges, a number that continues to rise. In the United States, it was estimated that 57.8 million live with mental health challenges. 
 
We have a crucial role to play in advocating for mental health, increasing awareness, diminishing stigma and emphasizing the significance of access to necessary treatment and support. Championing mental health can save and transform lives.

Four tips for improving psychological well-being at work and at home.
1) Spend time with people you enjoy being around.
2) Be physically active (beyond work-related physical activity).
3) Eat a healthy diet, limiting ultra-processed foods.
4) Practice mindfulness techniques such as meditation.
 
Remember, a mental health professional can give you expert, personalized insights based on your situation.

Employee Assistance Program

Trimac provides an Employee and Family Assistance Program (EFAP) to all full time salaried and hourly employees, as well as full time Independent Contractors in both Canada and the United States.

Free, confidential short term counseling services are available to you and your eligible dependents through Telus Health. There is no cost to you – premiums are 100% company paid. 

You can access the free EFAP services at any time by visiting www.workhealthlife.com or by calling the toll free numbers below:
US: 1-800-272-2727 | CANADA: 1-844-880-9142 

Information Highway News – May 7

Meet our Drivers of the Week – Week of April 29, 2024

The Service Centre’s Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction. 

IC Driver Anthony Watts
 
The Houston Service Center’s Driver of the Week is Anthony Watts.  Anthony has been a lifesaver in many situations. He’s always ready to take on extra work and goes the extra mile to complete tasks. On numerous occasions, Anthony has managed to pick up last-minute shipments with tight deadlines and ensure they’re delivered on time without any problems. He is a massive help at the Memphis terminal and we would like to thank him for his time and dedication!

Owner Operator Jaswinder Multani
 
The Toronto Service Centre’s Driver of the Week is Jaswinder Multani. Jaswinder continues to focus his efforts and display awareness with his driving habits. Since his last coaching session, he has successfully reduced his following distance events by 47% and improved his Idelic score from 83 to 61 in a 5-week time frame. He is making a difference in keeping everyone safe. In addition, Jaswinder has always been one of the ‘go-to’ drivers as he never says no and is always willing to help out. He is dependable for on-time delivery, and no job is too small for him take on. Thank you Jaswinder for your dedication, we are happy to have you as a part of our team!

Owner Operators George Kleinsasser and Ken Bender
 
The Edmonton Service Centre’s Drivers of the Week are George Kleinsasser and Ken Bender. Their commitment to staying on the road throughout April kickstarted a new pressure business. Thanks to their dedication, we successfully wrapped up our first month! Both drivers collaborated with customers and dispatch to iron out any issues without complaints. They have formed great relationships with operators and customers, and we would like to thank them for all their hard work. Dispatch wanted to give a huge shoutout to George and Ken for working together to make all our lives easier! 

Action Against Distraction: A message from CEO Matt Faure

As our Distracted Driving Campaign continues, we extend heartfelt thanks to all who have pledged to take Action Against Distraction on our website. As transportation industry professionals, we’re committed to upholding our Core Value of Doing the Right Thing and setting a positive example by prioritizing the end of distracted driving.  
 
In this impactful video message, Trimac’s President & CEO Matt Faure underscores the importance of taking action against distracted driving. He urges us all, professional drivers and support staff alike, to prioritize safety on the roadways, emphasizing the impact each of us can make in preventing accidents and protecting lives. Let’s heed his call and unite in our mission to end distracted driving, setting a new standard of responsibility and care within our industry.  

Trimac named Grand Award winner in 2023 North American Safety Contest, now competes for coveted Heil Trophy

Trimac is thrilled to announce its achievement as a Grand Award winner in the Class 1 for-hire fleet category of the 2023 North American Safety Contest. This prestigious recognition underscores Trimac’s commitment to maintaining the highest standards of safety within the tank truck industry. Grand Award companies then compete for the title of NTTC’s 2023 North American Safety Champion and the Heil Trophy at this week’s National Tank Truck Carriers (NTTC) Annual Conference in Las Vegas, Nevada.
 
The North American Safety Contest is an integral part of NTTC’s efforts to promote safety and excellence among tank truck operations across North America. Competing against numerous respected carriers, Trimac has distinguished itself by advancing to the final stage in the Class 1 category for for-hire carriers.
 
Trimac took home the Heil Trophy back in 2019 and has been a Grand Award winner multiple times since.
 
“Being named a finalist is a great honour and reflects the relentless dedication of our team towards safety,” said Alex Guariento, Vice President of Safety at Trimac. “We are eagerly looking forward to the final results, and remain committed to our core values of safety and excellence, regardless of the outcome.”
 
The path to becoming a finalist involved a rigorous evaluation process, beginning with applications and audits early in the year, followed by intense judging rounds. This structured approach ensures that all contenders are thoroughly assessed on their safety protocols and performance.

Achieving Grand Award finalist status in the North American Safety Contest not only enhances Trimac’s reputation within the industry but also strengthens trust among stakeholders and clients. It positions Trimac as a leader in safety, setting a high benchmark for others in the sector. Additionally, the data and metrics gathered through this contest serve as a potent advocacy tool, shaping legislative and policy decisions at a national level.
 
It is thanks to the hard work and dedication of our teams across Canada and the United States that this achievement has been made possible. As Trimac prepares for the final announcement at the NTTC Annual Conference, the company continues to focus on its safety initiatives, driving forward with the goal of not just winning awards, but also setting the gold standard for safety in the tank truck industry.

Trimac launches Military Appreciation campaign for May

As part of Military Appreciation Month this May, Trimac is proud to launch a special campaign to honour and celebrate our employees with military backgrounds.  
 
In an effort to recognize Trimac employees who have military backgrounds, we are asking team members to complete this online form so we can update our records. This form is completely voluntary, and we will be using the information for marketing and recruitment efforts. We want to showcase our talented former military members during Military Month in May. Those who identify will receive their very own Trimac veteran’s collector coin. 

Ask a military member 
Throughout the month, we invite all employees to participate in our “Ask a Military Member” initiative, where you can submit questions to our Trimac family members about their experiences in the military. This campaign aims to foster understanding, appreciation and connection within our Trimac family while recognizing the invaluable contributions and sacrifices made by our military personnel. 
 
To participate, simply fill out the questionnaire, where you can submit your questions anonymously or include your name if you prefer. Our Trimac family with military background will then have the chance to answer these questions, sharing their unique perspectives and stories. Join us in showing our appreciation for our veterans and deepening our understanding of their invaluable service to our country. 
 
Note: Please keep your questions professional and respectful.  

Trimac’s Summer Internship Program – meet the 2024 interns!

Trimac recognizes the significance of nurturing new talent and innovative thinking, which is why this year, 16 interns were accepted from a variety of backgrounds and skillsets. We look forward to providing them with rewarding and impactful experiences; ones that will serve as the foreground to their future careers. 
 
The Trimac Summer Internship Program gives students the opportunity to work on real-time projects that contribute to their own success and the success of the company. By investing in the future of our industry, we provide mentorship to the next generation of professionals, allowing us to continuously innovate and grow.  

API/EDI Support Intern Jillian Bennett
Jillian is currently in her last semester pursuing a Bachelor of Computer Information Systems at Mount Royal University. This marks her third work term at Trimac, where she has been able to leverage her experience to gain valuable insights into the industry while assisting the business process team. Before joining Trimac, Jillian worked with children teaching them coding skills, which sharpened her communication abilities and expanded her previous knowledge.
 
Legal Intern Kieran Boyko
Kieran is a third-year law student at the University of Alberta in Edmonton, Alta., who is returning for his second summer at Trimac. Having focused on business and corporate law in school, Kieran is eager to apply his knowledge in his position as Legal Intern. Kieran is excited to rejoin the team at Trimac and continue learning the business in a supportive environment. This summer, Kieran’s work will span various areas. He will begin with drafting agreements that can be used in different areas of Trimac’s business. Kieran will also be working on developing assessment tools for dealing with private information along with reviewing contracts and providing legal research.

Financial Analyst Intern Joseph Jacknife
​​​​​​​Joseph Jacknife is currently pursuing his Bachelor of Business at NAIT, specializing in finance. “I’ve always been fascinated by the trucking industry, having worked in it for most of my life,” said Joseph. This led him to choose Trimac, where he aims to expand his knowledge about the industry he loves alongside industry experts. Joseph is excited to join Trimac’s finance team, where he can mix what he’s learning in school with real-world experience.

HR Total Rewards Intern Kali Pomponio
​​​​​​​Kali Pomponio hails from Prince Rupert, B.C., and she recently completed her fourth year from the University of Calgary, majoring in Business with a focus on Organizational Behavior and Human Resources. She’ll be working in the HR department, specifically on the Total Rewards team. Kali is enthusiastic about learning from seasoned professionals and bringing her own passion and expertise to the team.

Data Analyst Intern Dylan Saunders
 Dylan is a third-year Bachelor of Science student majoring in Data Science at the University of British Columbia in Kelowna, B.C. Dylan will help support Trimac’s existing ETL process and manage MBI jobs. He will actively develop and manage BI reports and contribute to the analysis required for BI queries and resolutions while shadowing his team.

Dispatch Support Intern Derryck Jacques
​​​​​​​Derryck is currently pursuing a Bachelor of Business Administration with a focus on logistics and marketing at HEC Montréal. Prior to Trimac, Derryck worked in event logistics for the Alouettes de Montréal, a professional Canadian football team, where he managed game operations and logistics along with material transport during events. Joining Trimac as a Dispatcher Intern, Derryck is eager to learn about the integration of business strategies and market logistics. 

Dispatch Support Intern Sebastian Tai
​​​​​​​Currently in his third year, Sebastian is studying Supply Chain Management at Humber College in Toronto. Prior to Humber, he earned a degree in finance from the University of Ottawa and completed a postgraduate certificate in Supply Chain Management from Seneca College. Sebastian is starting his journey at Trimac as a Dispatch Support Intern at the Toronto Service Centre. He is excited to get real-world experience in the Supply Chain field with Trimac. Sebastian was interested in joining Trimac because of the focus on developing employees, a value he noticed emphasized on Trimac’s careers page.

Dispatch Support Intern Daniel (Yaeram) Yoo
​​​​​Daniel is a third-year business student at George Brown College in Toronto, with a focus on Supply Chain and Operations Management. Daniel’s career aspiration is to innovate and enhance supply chain efficiencies, promoting sustainable and effective management practices. As a Dispatch Support Intern at Trimac’s Toronto Service Centre, Daniel aims to immerse himself in the transportation and logistics field. Motivated by his passion for contributing to innovative solutions that improve safety, sustainability and operational efficiency, he is excited to apply his mix of classroom knowledge and real-world logistics experience at Trimac this summer.

Dispatch Support Intern Salma Mohamed
​​​​​​Salma is a second-year business student at Humber College in Toronto, majoring in Supply Chain Management. “I am excited to join the team as a dispatch intern! I am enthusiastic about the opportunity to learn and grow alongside the experienced team here,” said Salma.

Billing Specialist Intern Gurnoor Kaur
​​​​​​​Gurnoor is a second-year Bachelor of Commerce student, specializing in Accounting at Grant MacEwan university in Edmonton, Alta. Gurnoor believes in the importance of finding one’s own path and starting from the ground up. Joining Trimac as a Billing Specialist Intern marks a significant step in her career journey. She sees this opportunity as a chance to apply her learning in a real-world setting. Drawn to Trimac’s reputation for excellence in logistics and transportation, Gurnoor views the internship as an avenue to gain hands-on experience, refine her skills and make meaningful contributions to the company.

Dispatch Support Intern Quwamdeen Ibiribigbe
​​​​​​​Quwamdeen, a fourth-year student at Thompson Rivers University in Kamloops, B.C., is pursuing a Bachelor of Business Administration with a major in supply chain and a minor in project management. Prior to joining Trimac, he served as a marketing ambassador at Thompson Rivers University and worked as a support worker at the Canadian Mental Health Association (CMHA), gaining valuable experience. Quwamdeen chose to join Trimac to gain real-world experience in the transportation and logistics industry. He identified Trimac as a reputable company offering numerous opportunities for learning and growth, and he was eager to be part of that experience.

Dispatch Support Intern Farzan Faisal
​​​​​​​Farzan Faisal is a third-year student at the University of Alberta, pursuing a double major in Computer Science and Mathematics. Farzan’s choice to intern at Trimac was deliberate and driven by the desire to gain valuable experience in the transportation industry. Farzan will be working as a Dispatch Support Intern within the petroleum sector. His goal is to bring forth new insights, with respect to analytical and technological changes, that could propel the company’s growth.

Dispatch Support Intern Blake Coe
​​​​​​​Excited for his second summer as an intern, Blake is currently pursuing a Bachelor of Commerce with a focus on Supply Chain Management at the Macewan University. Through his educational experiences, Blake developed a passion for business and supply chain management which led him to pursue career opportunities in logistics and operations. Blake is looking forward to applying his previous skills and working with a team who shares the same company values and culture.

Dispatch Support Intern Clive Dashcavich 
​​​​​​​As a Supply Chain Management student at NAIT, Clive is pursuing a career in logistics, aiming for the Supply Chain Management Professional (SCMP) designation. Currently, Clive is in the process of helping start the Supply Chain Club of NAIT as VP of Operations. Clive’s previous work experiences include purchasing and shipping. He hopes to gain logistics experience at Trimac. In the long term, he plans to pursue opportunities in customs brokerage or 3PL logistics.

Information Highway News – April 30

Meet our Drivers of the Week – Week of April 22, 2024

The Service Centre’s Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction. 

Company Driver Darnell Sterling 
 
The Houston Service Center’s Driver of the Week is Darnell Sterling.  After acquiring a new sulphuric acid lane in Geismar, Darnell was able to provide his knowledge, good work ethic and amazing customer service skills to initiate operations. Darnell is a valuable asset to Trimac and we appreciate his commitment to safety and customer satisfaction. Drivers like Darnell are instrumental in Trimac’s success. 

Company Driver Henry Blokker
 
The Toronto Service Centre’s Driver of the Week is Henry Blokker, who has been with Trimac for more than 18 years.  In 2023, Henry had zero camera incidents and he consistently maintained the lowest IDELIC score. His behaviour has a positive impact and significantly contributes to the company’s ability to provide service safely. Last week Henry also won the ISAAC Score contest for outstanding fuel mileage. Congratulations, Henry, and thank you for your exceptional commitment and dedication!

Owner Operator Adil Adus
 
The Edmonton Service Centre’s Driver of the Week is Adil Adus. Adil began his journey with Trimac in 2014 as an IC driver and by 2020, he transitioned to  an Owner Operator with Trimac. He consistently goes above and beyond to support fellow drivers and exceed customer expectations. Always eager to embrace new challenges, Adil currently handles various assignments, including hauling molten sulphur, petcoke with both belly dump and side dumps, and stepping in for solvent hauls as required. He is always a pleasure to work with and a team member we can always count on to do the job right and safely. 

Watch the 2024 Q1 Town Hall Replay

President & CEO Matt Faure was joined by the senior leadership team to share highlights from this year’s first financial quarter at a virtual Town Hall on Thursday, April 25, 2024. Watch the Town Hall on demand here!
 
A wide array of topics was discussed during the Town Hall, including our first quarter safety, operations and commercial performance, info on our newest acquisition and what to expect for the remainder of the year, as well as an update on the Polaris strategy.
 
Some great questions from the audience were answered, including how we plan to address diversity and inclusion in our hiring practices, insight into the purchase of new equipment and how corporate staff can help lower our operating ratio.
 
If you have questions, ideas, or learnings that you would like to share, please send them to: response@trimac.com

Bronte and Sarnia teams acknowledged with 2023 J.R. (Bud) McCaig Safety Awards

The Bronte and Sarnia, Ont. branches were recently awarded J.R. (Bud) McCaig Safety Awards. This was the Bronte branch’s third consecutive year winning the award and the Sarnia branch’s 14th overall win—a testament to their unwavering commitment to safety.
 
The J.R. (Bud) McCaig Safety Award is presented to branches with the highest accident-free miles. Named in honour of Trimac’s founder, the award was established in 2004 to represent the “best of the best” in road safety performance of all Trimac branches in North America.
 
“Bronte has an incredible group of professional drivers, an excellent dispatch team and an exceptional safety department,” said Bronte Terminal Manager Janet Philp. “I am so proud of this team and everything we have accomplished.”
 
“This [win] is no small accomplishment,” said Sarnia Terminal Manager Douglas Gatecliff. “I am very proud to be a part of this team.”

Congratulations to all the employees, drivers, independent contractors and management teams who contributed to these accomplishments!

Ralph DeOsio celebrates over five decades of service as he retires from NTS South

After an extraordinary 53 years, Mechanic Rafael E. DeOsio, known affectionately as Ralph by his colleagues, has retired from his position as a mechanic at NTS South’s San Antonio, Texas branch. Starting his career in April 1971, Ralph has seen the industry evolve from the ground up—literally, beginning his journey washing trucks before quickly moving up the ranks to become a pivotal part of the shop team.
 
Ralph reflected on the changes that took place over the decades, from his early days at Robertson Tank Lines and DSI to the technological advancements that transformed the field.
 
“I started washing trucks, and two months later, after the previous mechanic never showed up, I was given the chance to move up,” Ralph recalled. He quickly mastered complex tasks, earning certifications in transmissions and more, during a time when trucks were simpler to repair.
 
Ralph’s career is filled with memorable moments, like the time he drove to Louisiana for a Truckline job assignment or the days he spent playing pool during breaks at the shop. His contributions extended beyond the mechanical, often stepping in to drive trucks on inter-state routes, an endeavour that expanded his role and brought new experiences.
 
“I’ve been at the same shop since ’82, only moving locations once,” he said.
 
Over the years, Ralph adapted to the increasing incorporation of technology into mechanics, which presented challenges that he overcame with dedication. His role expanded to include managing inspections as a DOT inspector, a task he approached with meticulous care to ensure safety and compliance.
 
Reflecting on how the role of a mechanic has changed, Ralph emphasized the shift from manual tasks like changing tires and handling clutches to more sophisticated diagnostic and maintenance responsibilities.

“The job’s the same but the tools and skills have changed,” he added.
Ralph has been a mentor to many, sharing his knowledge and experience generously.
 
“We’ve got some good ones here now, including a 24-year-old who’s both a mechanic and a welder. We get along really good,” he said, proud of the continuing tradition of skilled craftsmanship he’s helped foster.
 
The culture at NTS South has evolved, but the camaraderie and the shared commitment to excellence have remained constants that Ralph has always cherished.
 
To those just starting out, Ralph offers simple yet powerful advice: “Keep on learning.” His approach to continuous improvement and adaptation has been a cornerstone of his career.
 
As for retirement, Ralph looks forward to spending more time with his wife and participating in community activities and his hobby of flea market shopping, though he remains open to the new adventures this phase of life might bring.
 
“I don’t know exactly what’s next, but I’m looking forward to the time ahead,” he said.
 
As Ralph steps away from NTS South, he leaves behind a legacy of hard work, resilience and an unflagging spirit that has inspired many.
“Just keep up the good work. I’m proud of what we’ve done here, and I’ve had a good time working with everyone,” he said.
 
Ralph’s presence at NTS South will be profoundly missed, but his impact will undoubtedly continue to be felt for years to come. We thank Ralph for his dedication and wish him a fulfilling and joyful retirement.
 
“Ralph loves his Trimac family and is one dedicated employee,” said Garry Peacock, Director NTS. “We will miss his positive attitude and smiling face.”

Explore quality used trucks with Trimac equipment sales

Did you know that Trimac offers a selection of quality used trucks for sale? Our inventory includes 58 trucks currently listed online, with an additional 50 trucks being prepared for sale this week.
 
We are particularly excited to extend special benefits to our Company Drivers, Independent Contractors and Owner Operators through the IC Incentive Program and exclusive Company Driver discounts. The inventory listed for sale is not limited to just our internal team; they are available to anyone interested in purchasing a reliable used truck.
 
For further details or to inquire about specific trucks, please contact us at erm@trimacsales.com. Our team is prepared to assist with any questions and help guide potential buyers through the purchasing process.
 
We invite everyone to visit our sales page at Trimac Equipment Sales to view our current inventory and find out more about the vehicles that can meet both professional and personal transportation needs.

Information Highway News – April 23

Meet our Drivers of the Week – Week of April 15, 2024

The Service Centre’s Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction. 

Company Driver Arlin Delbridge
 
Company Driver Arlin Delbridge with Rapid City, South Dakota branch has been with Trimac for 27 years. Arlin is a Driver Coach that goes out of his way to help all the drivers. He is always available by phone when drivers have a question or issue. Arlin has been South Dakoda Driver of the Month in the past and is now on the Trimac Driver’s Council. Arlin is a valuable asset to the branch, and we appreciate all he does for us.
 
Owner Operator Makhan Singh
 
The Toronto Service Centre would like to nominate Owner Operator Makhan Singh, our outstanding driver from the Dundas cement branch 257 for his exceptional mastery of Workflow 2.0. He consistently ensures to input the correct information into his trips in real time and follows the right procedure. Because of him, billing runs super smoothly without any hiccups. Mak sets the bar high, proving to his peers that perfection is possible. Thanks, Mak, for being a rockstar!

Owner Operator Ron Jewell 
 
The Edmonton Service Centre’s Driver of the Week is Owner Operator Ron Jewell from branch 96. Ron has over 40 years of trucking experience, and we have been lucky enough to have him with Trimac since 2021. Ron has gone above and beyond time and again for his fellow drivers, for our customers and for Trimac. Ron exemplifies Service with Safety each and every time he starts up his truck. His knowledge, experience, work ethic and professional attitude are not only valued within Trimac but elevate us daily. Thank you, Ron, for all that you do and choosing Trimac as your professional family.

Trimac Driver and Field Council meet to drive forward strategic collaboration

Trimac hosted its Driver and Field Council meetings in Calgary, Alberta, earlier this month, bringing together key members from driver and frontline management groups. This event, held this time at the Vintage Head Office, focused on strategic planning, safety initiatives and operational improvements, promoting a collaborative environment for sharing insights and feedback.
 
The meeting opened with an introduction by facilitators Director HR Business Partner Nick D’Amico and HRBP Priya Verma. Matt Faure, CEO, provided a pivotal update on Trimac’s current business and market conditions, underscoring the company’s strides toward achieving operational excellence.
 
Director Talent Management Alison Yarwood led a session on People & Culture updates, sparking discussions on the onboarding process and continuous improvement strategies. This was followed by Sr. Director Safety Lance Hagler’s presentation on incident lesson sharing, aimed at enhancing safety communication and practices among drivers.
 
VP Process Excellence & Innovation Karen Tsang offered insights into the impact of Isaac Workflow 2.0 on operations, soliciting feedback for further improvements and assessing its effectiveness in streamlining daily tasks for drivers. COO Ryan Collinge focused on Trailer utility and Emergency Response protocols to address challenges regarding trailer utility and highlight emergency response protocols post-incident.
 
The event featured active participation from both the Driver and Field Councils. Created in 2017, the goal of the Driver Council is to provide a forum for feedback and guidance from our drivers on how we can improve our operations. The Council is made up of drivers from each region, having a mix of both company drivers and independent contractors who hold a wide range of experience.
 
The Field Council is made up of Terminal, Shop and Dispatch Managers from across the business. Members from across the company contributed their diverse experiences and ideas. This iteration of the council meetings welcomed three new Driver Council members, Company Driver Arlin R Delbridge, Owner Operator Gary Harris, and IC Kevin Benitez. The councils are made up of:

Driver Council: Gurpreet S Sandhu (Gary), Jas Bassi, Mansour Hamdi, Sergio Hernandez, Douglas Whitfield, Marie Pier Turcot, Dominic Bigras, Paul Johnson, Prabhdeep Singh Gill, Ali Dahir Omar, Arlin R Delbridge, Gary Harris and Kevin Benitez

Field Council: Tracy Bird, Keith Monford, Ken Molkoski, Rahul Prakash, Marty Gevorkian, Tera Peszat, Josh Andrade, Deanna Aquin and Kevin Millier
Social gatherings after the council sessions provided relaxed settings for further discussions and networking, strengthening community bonds within Trimac.
 
This council meeting underscored Trimac’s commitment to continuous improvement and collaboration, setting the stage for future initiatives that will enhance the company’s operations and workplace environment. The next council meeting is eagerly anticipated as Trimac continues to evolve and adapt to the dynamic transportation industry. The meeting concluded with a session of closing comments and council feedback, reflecting on the productive discussions.
 
 “We want to send a huge thank you to the members of the Driver and Field Councils for participating in some extremely informative sessions in Calgary,” said Nick D’Amico, Director HRBP, highlighting the importance of these interactions. “The conversations and the feedback were informative and genuine and will help us create action items that will shape Trimac to be a better place to work.”

Understanding the risks of distracted driving

The exact definition of distracted driving is fairly straightforward: if you engage in an activity that takes your eyes off the road, you are driving distracted.  
 
From drinking coffee to checking on the kids in the rearview mirror, distracted driving is all too common, but it is incredibly dangerous. Like texting and driving, this behaviour results in loss of the mental focus required to drive safely — even if you look away momentarily. Car crashes due to distracted driving number in the thousands — as the data shows — and thousands of lives are lost each year despite the fact that this negligence is entirely preventable.  
 
Using data from the National Highway Safety Association, the Center for Disease Control and Prevention, the American Automobile AssociationTransport Canada, the Canadian Automobile Association and other publicly available resources, the true impact can’t be ignored. 
 
The goal of Trimac’s Action Against Distraction campaign is to raise awareness about the serious issue of distracted driving and encourage everyone to prioritize safety. As a leader in the transportation industry, it is our responsibility to guarantee that we are all doing our part to promote road safety. 
 
Do your part to make our roads safer and take the #ActionAgainstDistraction pledge.

Trimac ranks number 10 on Today’s Trucking’s Top 100 list of for-hire trucking fleets

Truck News ranked Trimac number 10 on Canada’s biggest for-hire fleets list, which is based on equipment, employee and facility data.

Search the Top 100 fleets here.

Information Highway News – April 16

Meet our Drivers of the Week – Week of April 8, 2024

The Service Centre’s Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction. 

Owner Operator Franklin (Frank) Brown
 
The Houston Service Center would like to nominate Frank Brown based out of Calvert City, Kentucky. No matter what the situation, there is no job too big or too small for Frank, who is always ready to help whenever needed. He is an absolute pleasure to work with and we would like to thank him for all his hard work.

Company Driver Rafael Leon 
 
The Saint-Hyacinthe, Quebec, branch would like to proudly recognize Rafael Leon, who has been working with us since August 2023. He recently prevented a potential collision with a cyclist by staying vigilant on the road. Rafael’s hard work and commitment do not go unnoticed. Thank you for your outstanding contributions!

Company Driver Evgueni Tourianski
 
The Edmonton Service Centre would like to recognize Evgueni Tourianski, based out of Langley, British Columbia. Evgueni is known for always wearing his PPE and following procedures. In a recent incident at a customer site, while unloading acid, a valve was left open by the customer that caused a small release of acid under pressure. Evgueni immediately diagnosed the situation, managed to get the valve closed, cleaned up the spill and reported it to the plant. The customer thanked us for his ability to handle the situation and saving them from what could have been a serious incident.  Thank you, Evgueni, for the incredible work you do.

Trimac named a Top Fleet Employer for the sixth consecutive year

Employer by Trucking HR Canada for the sixth year in a row. This prestigious recognition is part of a national initiative that highlights fleets with outstanding human resources practices and policies in the Canadian trucking industry.
 
At Trimac, we are committed to maintaining a workplace that fosters skills development, employee engagement, and innovative HR practices. Being named a Top Fleet Employer once again is a testament to our continuous effort to not only meet but exceed industry standards in employee satisfaction, workplace culture, and sustainability.

Top Fleet Employer is not a competition, but a rigorous review process where applicants are evaluated based on multiple criteria. Fleets are assessed in these areas: skills development, workplace culture, employee engagement, recruitment practices, compensation, sustainability and innovative HR policies. Employees also play a role in providing feedback about their workplaces.
 
Top Fleet Employers meet THRC’s human resources standards of excellence and are leaders in showcasing this industry as a great place to work. Trimac has been honoured with Top Fleet Employer of Distinction status again this year, a spot in the program’s ranks that is designated for fleets with a minimum of five and ten consecutive years as a Top Fleet Employer.
 
Trimac’s inclusion in the 2024 Top Fleet Employers list, along with 103 other outstanding fleets, underscores our role as a leader in the transportation industry, particularly in terms of our human resources policies and our commitment to providing a great place to work for all our employees.

“We are proud to see our list grow for the 11th year in a row,” says Angela Splinter, CEO, Trucking HR Canada. “Fleets from all regions, and of all sizes are represented in the program this year and we look forward to celebrating all the top fleets.”
 
We extend our gratitude to our dedicated employees, whose feedback and engagement have been instrumental in achieving this recognition. Trimac looks forward to continuing to lead by example in the industry and to celebrating this achievement at the 11th annual Awards Gala to be held at the Palais Royale in Toronto, Ontario on October 17, 2024.
 
Trucking HR Canada is a national, non-profit organization, advancing modern HR solutions for the trucking and logistics workforce. We collaborate, partner, and work with a dynamic network including industry associations, government departments and industry professionals to ensure Canada’s freight transportation network has the skilled workforce needed for today and into the future.
 
Thank you to the team members who helped supply information as part of this application program.

Take #ActionAgainstDistraction with Trimac

Distracted driving is one of the most dangerous behaviours on the road today—with fatalities having surpassed those caused by impaired driving in some parts of North America.  
 
Being behind the wheel of a vehicle as a Trimac driver or in a personal vehicle requires awareness and concentration. Whether attention taken away from the road is caused by a device, dealing with something inside the vehicle or being too tired to commit full attention to the task at hand, distracted driving is a factor in one of every four fatal vehicular accidents every year in Canada. One study discovered that up to 80% of all truck crashes involved drivers being inattentive in some way in the mere three seconds before a crash occurred. 
 
When someone drives distracted, they’re not just risking their own safety. They’re also putting others in danger, like other drivers, passengers and even pedestrians on the sidewalk. This can lead to serious injuries and negative consequences for families.  
 
Trimac wants to help stop distracted driving. Since April is Distracted Driving Awareness Month, a time to raise awareness about the dangers of distracted driving, we’re launching a campaign to do just that.  
 
The truth is we can’t control anyone’s actions other than our own. That’s why Trimac is reviving its Distracted Driving campaign. Today, we ask that you promise to hang up your phone, keep your eyes on the road and do not call or text people who are driving. We want everyone to know how important it is to focus on the road when they’re behind the wheel. With everyone’s help, we can make the roads safer for everyone. 

Take Action Against Distraction 

We encourage you to join Trimac in taking the Action Against Distraction pledge. Tell us your name, where you’re from and who you are taking Action Against Distraction for. Is it for your family? Your friends? Your son or daughter? The workforce on the roads? Take the pledge and share this message with your family and friends on social media using the hashtag #ActionAgainstDistraction. 

Beyond texting 

Although most people recognize distracted driving as a problem, not everyone has the same definition of what it means to be distracted. Most people think of talking on a cell phone or texting, but distracted driving can go beyond these behaviours. 
 
The Centers for Disease Control and Prevention has identified three kinds of distracted driving. They are: 
 
Visual distractions that cause you to take your eyes away from the road. This can include using a GPS, looking at a billboard, rubbernecking an accident, checking out the scenery or even looking at other cars surrounding you instead of those directly in your path and adjacent to you. 

Manual distractions that cause you to remove your hand from the wheel. Behaviours such as eating while driving, using your phone, changing the radio station or reaching for something in the vehicle are all examples of manual distractions. 
Cognitive distractions that take your mind off of driving. Singing, talking, daydreaming or worrying all fall into this category. 
 
Next time you drive, think about how your actions could drastically change someone’s life. Change starts with you. Do your part to make our roads safer and take the #ActionAgainstDistraction pledge.  

Trimac reinforces commitment to road safety with updated Distracted Driving policy

As a leader in the bulk trucking industry, Trimac has announced a significant update to its distracted driving policy, reaffirming its commitment to safety for all road users. The new policy, effective April 2, 2024, sets new guidelines for vehicle operators to prevent distracted driving incidents, which are a leading cause of traffic accidents across North America.
 
Under the revised policy, Trimac’s professional drivers are prohibited from engaging in any activities that could divert their attention from the road. The updated policy bans the use of handheld communication devices while driving, including making or answering phone calls using Bluetooth devices.

The use of hands-free communication devices is permitted as long as it complies with local, provincial, state, and federal laws. However, it’s important to clarify that while using a mobile phone hands-free is legally allowed, Trimac does not permit its use to the extent that it becomes a distraction while driving.

“Safety is paramount at Trimac, and our updated distracted driving policy reflects our commitment to protecting not only our drivers but also the communities we serve,” said Alex Guariento, Vice President of Safety, who emphasized the importance of the updated policy. 
 
“We strictly prohibit any actions that divert our drivers’ attention from the road, including the use of handheld communication devices while driving. Our policy allows the use of hands-free devices, ensuring compliance with all applicable laws and maintaining our focus on road safety. To be clear, while hands-free use of a mobile phone is permitted by law, this does not mean we allow their use to the point of distraction when driving. This policy is a crucial step in reinforcing our safety culture and ensuring every journey is a safe one.”

The decision to update the distracted driving policy came after a thorough review of the company’s safety practices and aims to address the increasing concerns about distracted driving accidents. By setting clear and enforceable rules, Trimac aims to reduce the risk of accidents and enhance the overall safety of its operations.
 
Trimac has been proactive in its approach to safety, constantly updating its protocols to meet the highest standards. The updated distracted driving policy is part of Trimac’s ongoing efforts to ensure that its fleet operations are safe, reliable, and compliant with the latest safety regulations.
 
With road safety as a critical aspect of its operations, Trimac continues to lead by example in the trucking industry, promoting a culture of safety that benefits everyone on the road.

Trimac’s process improvement project with Supply Chain Management students wraps up with final presentation

Trimac’s CEO Matt Faure along with Director, Continuous Improvement Nathan Klassen and Business Analyst Lynda Berry attended an end-of-term University of Calgary student presentation focused on improving Trimac’s processes and efficiency with customer portals.
 
As part of their Field Investigation in Operations Management course, students Chloe Crichton, Eddie Dao and Noah Nguyen presented their findings, providing an in-depth report on their recommendations, which could eventually be applied uniformly across other customer models.
 
Over the last four months, Trimac has worked collaboratively with students specializing in Supply Chain Management at the University of Calgary’s Haskayne School of Business in Calgary, Alberta, to analyze and identify possible solutions to Trimac’s business challenges.
Throughout that time, students spent a valuable 300 hours learning about the business and delving into the challenges that many companies face within the transportation industry.
 
Trimac’s involvement in the Digitization for Innovative Supply Chain Consortium (DISC) was the driving factor behind discovering this opportunity to collaborate.

The collaboration represents a testament to Trimac’s commitment to continuous improvement, reinforcing its position as an industry leader and opening the doors to high-quality potential hires. This partnership led Trimac to officially welcome one of the students, Noah Nguyen, as a summer intern starting in May 2024. 

New plastic tandem trailers on the road in Concord, Ont.

Terminal Manager Ed Sidsworth was able to capture the new plastic tandem trailers in the yard, which has been on the road for only a week at the Concord, Ont., branch. This new addition to our fleet will transport resin pellets for our customers such as Chevron, Quantix and Nova Chemicals.
 
“The larger barrel allows us to haul the volumes that the customers are asking for on their orders,” Ed emphasized.
 
With enhanced capacity to meet customer demands, the new trailer will also help reduce maintenance costs by lowering the number of mechanical breakdowns. Check out some shots of the shiny new trailer! 

Information Highway News – April 9

Meet our Drivers of the Week – Week of April 1, 2024

Company Driver Renee Santos
 
The Houston Service Center would like to nominate Renee Santos based out of Marshall, Texas.

“Renee is always proactive when it comes to safety. He takes initiative to share driving tips with other drivers on how to improve their ISAAC scores or coaching them when things get a little hectic. We can always count on him to do the right thing and communicate his needs to the customer and dispatch to make every delivery successful. We’d like to sincerely thank him for his efforts.”

Owner Operator Mostafa Belal 
 
The Toronto Service Centre would like to proudly recognize Mostafa Belal, our cement driver based out of Dundas, Ontario, for his quick thinking and attention to detail. 
 
“When Mostafa arrived at the delivery site and received clearance from the Batcher, he hesitated and decided to double-check the order. He recalled that this location typically received slag from a different supplier. This helped to identify a mistake in the order. By addressing the issue promptly, Mostafa prevented potential contamination, demonstrating his keen attention to detail and courageous intervention. Mostafa’s commitment to keeping our deliveries safe and top-notch is impressive, and we really appreciate his outstanding service.”

Owner Operator Kelly Carson
 
The Edmonton Service Centre would like to recognize Kelly Carson for being dedicated to his job and always prioritizing safety.
 
“Kelly always has the courage to intervene and is willing to help out new and veteran drivers if they are having issues loading or unloading crude or condensate. Kelly was recently recognized by one of our customers, Broadbill Energy, for his hard work and dedication. Thank you, Kelly, for your years of dedication to the Hardisty Branch!”

Quebec employee appreciation event features sweet treats and smiling faces

Over 200 employees and their families from across Trimac’s offices in Quebec recently gathered to attend the Sugar Shack with Trimac employee appreciation event at the Érablière La Goudrelle in Mont-Saint-Grégoire, QC.
 
From the shop mechanics in Saint-Hyacinthe to the drivers from Val-Joli, the Trimac family came together to enjoy a traditional francophone meal along with maple syrup on snow. The event, organized by Trimac’s retention committee, was not only a terrific opportunity to meet fellow coworkers from other shops, but it was also a cause for celebration!

Quebecois tradition
Sugar shack festivals, known as “cabanes à sucre,” are a quintessential part of spring in Quebec, Canada. These festivals are deeply rooted in the region’s cultural heritage and celebrate the annual maple syrup-making process. As the winter snow begins to thaw, the sap from maple trees is harvested, marking the start of this sweet season, typically from late February to April, with March being the peak period.

At the heart of the sugar shack experience is the traditional process of making maple syrup. Visitors can witness the journey from tapping the maple trees to collecting the sap and boiling it down to create the syrup. Many sugar shacks offer guided tours and live demonstrations, providing an educational glimpse into this age-old practice. The experience is often sweetened with the chance to taste the freshly made syrup in its various stages of production.

This year, 18 members of the Trimac family celebrated work anniversaries of 20 or more years of service. Each was given a plaque to thank them for their services. Although not all of the service award recipients were in attendance, many were on hand to receive their plaque in person.

Trimac champions lifesaving efforts at 30th annual Enserva STARS & Spurs Gala

Trimac reaffirmed its commitment to critical, life-saving medical services as a key participant in the 30th annual Enserva STARS & Spurs Gala at the fundraiser’s Legendary Steward sponsor on behalf of Maurice McCaig. The event, a cornerstone for fundraising in support of STARS (Shock Trauma Air Rescue Society), was held at the Telus Convention Centre in downtown Calgary, Alberta, drawing leaders from the energy sector, including Trimac, to support this vital cause.
 
STARS, known for its rapid response to medical emergencies in Alberta, especially in remote and rural locations, is considered a lifeline for the energy industry. Trimac and the McCaig family were early champions of the organization, knowing STARS could one day be called upon if one of our drivers were ever in an emergency in a hard-to-access area of western Canada.
 
This year’s gala was a significant event, raising over $1.6 million and showcasing the collective dedication to enhancing medical response capabilities across Western Canada. The funds are earmarked for operational support and the acquisition of new medical equipment, keeping STARS at the forefront of medical technology and emergency response.
 
The STARS Air Ambulance service, founded in Calgary in 1985, was born out of a tragedy that underscored the necessity for immediate medical intervention, regardless of the patient’s location. The service’s founders, including emergency medical physician Dr. Gregory Powell, established STARS with the vision that no life should be lost due to the unavailability of critical care.
 
The Enserva STARS & Spurs Gala has been a pivotal event since 1994, cumulatively raising over $19 million, marking it as STARS’ most significant annual fundraising initiative. The success of these events, including the recent gala, underlines the importance of community and industry support in maintaining and advancing the lifesaving services provided by STARS.
 
Through its involvement and sponsorship, Trimac continues to play an integral role in supporting STARS, reinforcing its dedication to safety, community welfare, and the provision of essential emergency services. The participation in such events aligns with Trimac’s core values of Service with Safety, ensuring that the life-saving work of STARS can continue to benefit those in need across Western Canada.

Chat with Matt – Featuring Mark Robert

In this edition of Chat with Matt, Matt sits down with Quebec and Atlantic Canada Area Manager Mark Robert, who has been with Trimac in Operations for the past 17 years. Mark shares his journey at Trimac, including his recent achievement as one of the Extra Mile Award winners. During the conversation, he delves into how a significant award in Atlantic Canada was gained, marking a major success for the region, and the doubling of operations in Atlantic Canada between 2022 and 2023, which led to the acquisition of Transport Sylvain Lasalle.
 
Matt and Mark talk about the integration process of Transport Lasalle into Trimac’s Quebec operations in May 2023, the growth from eight to almost 60 propane units within a year, and the collaborative spirit within the strong Quebec team across Safety, Truckline, NTS, and Sales. They also highlight the unique aspect of operating in Quebec’s distinct linguistic environment and how it stands as a proud strength of the team. Join Matt and Mark for an insightful discussion on the achievements, challenges, and teamwork that drive Trimac’s success in Quebec and Atlantic Canada.

Montreal Tank Wash expands operational capabilities with new Hyster container handler

Montreal Tank Wash (MTW) has taken a significant step in expanding its intermodal container service offerings with the recent acquisition of a Hyster RS46-33 container handler. This strategic move enhances the company’s existing shop and washrack operations, enabling it to operate as a fully equipped intermodal container depot—capable of providing comprehensive repair, inspection and storage solutions for empty and loaded containers.
 
The Hyster RS46-33 is a significant investment aimed at enhancing MTW’s operational productivity and service quality, which will help with competitive market position and expanding customer portfolio opportunities. Before the acquisition, MTW only serviced one intermodal container customer. Former equipment presented various challenges, such as the limited ability to handle larger customer requests. This prompted the need for an upgrade.
 
“This new machine represents a pivotal moment for MTW,” said Kevin Millier, Assistant Area Manager for MTW and National Tank Services. “It allows us to broaden our service offerings, cater to a more diverse customer base and become a key player in the intermodal container sector.”

Constructed with durability and efficiency in mind, the Hyster RS46-33 features a two-stage boom design made from T-1 steel and incorporates a one-piece frame with reinforced welding for enhanced strength. Renowned for its advanced safety and technology, the container handler provides the following key benefits and capabilities:
 
High productivity and precision: The Hyster RS46-33 offers four-mode average speeds for lifting and lowering under laden and unladen conditions at 0.42 m/sec (84 fpm)—a high-speed rate compared to industry averages. Its vertical tilt capabilities are activated via a button on a joystick, which synchronizes the boom derricking and telescoping functions to keep the bottom of the container parallel with the ground with safety and precision.

Automated spreader functionality: The handler is equipped with an automated one-touch extend and retract feature, enabling it to automatically extend to 20 or 40 feet with the push of a button. This significantly streamlines the container handling process, reducing the time required for spreader adjustment and improving operational efficiency. 

Patented stabilizer technology: Hyster’s patented stabilizer utilizes dynamic pressure to maintain approximately 24% of front loading on the front axle. This provides additional side stability and lower ground loading, reducing tire wear on the rear axle by requiring four tons less weight in the counterweight—improving operational safety, efficiency and cost-savings. 

Extended service intervals: The handler’s engine and drivetrain components are engineered for durability and extended use, operating on 500-hour service intervals. Its extended hydraulic oil change intervals also allow the handler to remain in operation for longer periods between necessary maintenance, minimizing service downtime and ensuring MTW can maintain higher levels of productivity.

Wide twist lock position spreader: Hyster’s RS46-33 can accommodate a wide range of container sizes, including eight-foot six-inch-wide and standard eight-foot containers. This versatility helps MTW service a broad range of container specifications, enhancing operational flexibility and meeting an array of customer needs.
 
The acquisition of the Hyster RS46-33 signifies MTW’s commitment to meeting the evolving needs of the intermodal container sector and marks a new era of growth and efficiency for the company. With this equipment upgrade, MTW is well-positioned to offer unparalleled service quality and operational excellence, maintaining its competitive edge and reinforcing its role as an industry leader.

Information Highway News – April 4

Meet our Drivers of the Week – Week of March 25, 2024

The Service Centre’s Driver of the Week award honours exemplary individuals who embody professionalism, Service with Safety and exceptional leadership within our driver fleet. This accolade recognizes their outstanding commitment to delivering excellence in every aspect of their job. This recognition celebrates their pivotal role in upholding Trimac’s reputation for excellence, inspiring others and ensuring customer satisfaction. 

Company Driver Gary Vaughn
 
“The Houston Service Center would like to nominate Gary Vaughn. Gary is one of our most dependable Driver Coaches and Isocyanate preloader drivers who is always willing to go above and beyond the normal call of duty.
 
In the past few weeks, Gary has been able to prevent multiple Dow service failures by identifying trailers that had potential issues, including a leaking wheel seal, two dirty crash boxes and worn tires. Gary has also identified multiple Find and Fix situations at our Bayport Terminal, which helps his fellow professional drivers stay safe while on the road.
 
We thank Gary Vaughn for his continued service, his work ethic, and for being a true leader.”

Company Driver Keith Dexter

“The Toronto Service Centre would like to nominate Keith Dexter. Keith is our most senior company driver, celebrating his 28th work anniversary on March 30th with Trimac.

He has been a very knowledgeable and safe driver for our group. We would like to appreciate his long tenure here with Trimac and look forward to another 28 years.”
 
Owner Operator Nebil Ahmed
 
“The Edmonton Service Centre would like to nominate Nebil Ahmed, who has been working with Trimac since 2019.

He is on the Petcoke lane but has cross-trained on molten sulfur, aggregate, crushed sulfur and solvent. 

He is always there to help wherever he is needed and goes above expectations to assist other drivers, doing it all with a smile and keeping safety above all else.”

Women’s History Month Spotlight wrap up

Shining a Spotlight on women in transportation!

Throughout March, Trimac celebrated the incredible women who drive us forward in the transportation industry! From the drivers behind the wheel to the leaders shaping our company, their stories inspire us all.  We’re proud to highlight their strength, diversity and unwavering dedication. Thank you for everything you do.

BC Owner Operator championing cancer research fundraiser

Colin Van Soelen, a long-term Trimac Owner Operator based at Port Colborne Branch 52, is participating in this summer’s Ride to Conquer Cancer, an event aimed at raising funds and awareness for cancer research. In a touching tribute, he rides in honour of his family members who have battled cancer.
 
Planning to traverse approximately 225 kilometres through southern Ontario, Colin’s route will begin at Exhibition Place in Toronto with an overnight stay in Hamilton at McMaster University. He will cross the finish line in front of scenic Niagara Falls on Day 2. This challenge, set for June 8 to 9, not only showcases Colin’s physical endurance but also his deep-seated resolve to make a difference in the fight against cancer.
 
“I started doing this ride a few years ago because an uncle of mine passed away from pancreatic cancer,” said Colin. “Since then, I have lost another uncle and currently have a third uncle fighting for his life as we speak. I have become passionate about the ride over the years, not just because of the people close to me, but because of the people I meet while fundraising or on the ride, telling me their stories.”
 
Colin’s story is a testament to the spirit of giving and community involvement that defines Trimac. His efforts in cancer research fundraising reflect a profound commitment to contributing positively to society. His goal is to raise $2,500 before he hits the road.
 
Check out his fundraising page here.
 
“There are so many stories—everyone has one, some tragic and heartbreaking, some stories of hope,” said Colin. “I do this because I can, and for those who can’t. And I do this in the hopes that I will be alive the day that there are more stories of hope than there are stories of tragedy.”
 
Learn more about the Ride to Conquer Cancer event at https://ride2conquer.ca/

Trimac finds final dispatch support intern at Humber College Career Fair

Trimac recently attended the Humber College Career Fair in Toronto, Ontario.  
The highlight of the event was the recruitment of Trimac’s third and final Dispatch Support intern at the Toronto Service Centre. Recruiter Varun (Vinny) Sharma and Dispatch Manager Amandeep Waraich attended the event, conducting a live interview leading to the new addition.  
Our team was able to engage with the enthusiastic crowd and interact with a diverse pool of aspiring professionals, underscoring the company’s dedication to nurturing emerging talent. 

Beyond recruitment, the fair served as a platform for networking and fostering connections with students eager to explore opportunities in the industry.  

Trimac continues to uphold its commitment to talent development and recruitment through impactful initiatives like these. 

“Overall, it was a successful event. We met current students and graduates that are looking to gain hands-on experience in the Transportation industry.”
– Recruiter Varun Sharma 

Trimac attends the United Way Alberta Capital Region's Red Tie Gala

A staple of United Way of the Alberta Capital Region for over 30 years, the annual Red Tie Gala event, hosted in Edmonton, Alberta, celebrates and recognizes the hard work and community spirit of United Way supporters.
 
Trimac’s Terminal Manager Brad Bessette was recognized as one of the nominees for the Outstanding Committee Member of the Year Award. This award is presented to the committee member (or company volunteer) that demonstrated exceptional commitment to success in the workplace during the campaign.
 
Although Brad did not take home the award, his nomination recognizes his outstanding contributions to his community.  
 
Congratulations, Brad!

Call for 2024 United Way Campaign co-chair

Are you interested in making an impact on your community? Or do you want to help design fun and rewarding experiences for Trimac staff across Canada and the US? If so, you’re in luck. The Trimac United Way Committee is currently looking for an enthusiastic and creative co-chair volunteer to help guide this year’s United Way Campaign.
 
Everyone needs a hand at one point or another, and everyone deserves a fair shot at a good life. That’s why the United Way exists—to improve lives locally. United Way chapters in Canada and the US operate within a strong network of social services to build a connected system of community support so everyone has access to programs and services when they need them, guaranteeing daily assistance for our community’s most vulnerable people.
 
Trimac has been involved with Calgary & Area United Way since 1988. Since then, Trimac has raised over $2 million. United Way’s investment strategies, which are based on creating systems change, build capacity and address the underlying causes of social problems by focusing on socioeconomic well-being, mental health, social inclusion, and healthy relationships. Last year, throughout October, Trimac staff across North America raised a record of more than $80,000 for those in need. This total includes funds raised through the Trimac for Good corporate donation platform, in-person events in offices across Canada and the US, and payroll donations.
 
This year’s campaign is scheduled to kick off in October. The campaign is run by a dedicated group of volunteers across the organization. The chairs of the campaign (who can be based in any location) are committed to a two-year term—first as co-chair and then acting as the chair of the committee for the second year. They are responsible for planning and executing the campaign.
 
“We are excited to continue our longstanding tradition of giving back and shaping stronger communities,” said 2024 United Way Chair Jennifer Fraser. “Your involvement not only supports those in need but also brings a sense of pride and accomplishment to our Trimac family. Let’s make a difference together and set a new record with our 2024 United Way Campaign!”